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1stDibs

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

1stDibs is a leading online marketplace for connecting design lovers with highly coveted sellers and makers of vintage, antique, and contemporary furniture, home décor, art, jewelry, watches and fashion.

Buy From Trusted Sellers
We only list pieces from professional sellers who are thoroughly vetted by our experts to ensure the integrity of their listings and the quality of their service.

Enjoy Exceptional Support
Our dedicated specialists will answer your questions and assist with order-related needs.

Make an Offer
Purchase immediately or negotiate a price, then checkout securely with a credit card, PayPal account or wire transfer.

Shop With Confidence
If your item arrives not as described, we’ll work with you and the seller to make it right.


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1stDibs Reviews Summary

1stDibs has a rating of 4.4 stars from 1,251 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1stDibs most frequently mention customer service, shopping experience and free shipping. 1stDibs ranks 16th among Home Decor sites.

This company responds to reviews on average within 2 days

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Colorado
1 review
0 helpful votes
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Love 1stDibs
March 6, 2024

Love 1stDibs. Excellent sellers with exceptional items. Not my first time buying on 1stDibs and won't be my last. Cheers!

Date of experience: March 6, 2024
Oregon
1 review
0 helpful votes
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I have enjoyed exploring 1stDIBS for both inspiration and as a new source for my clients. This will be my first "test" purchase and expecting great things. Thanks! JKC

Date of experience: March 5, 2024
Nevada
1 review
0 helpful votes
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Smooth Process
March 5, 2024

Smooth Process. So far all the vendors are prompt when messaged

Date of experience: March 5, 2024
California
1 review
0 helpful votes
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The first time I accepted the offer it was accepted and then the transaction was cancelled (I think by 1stDibs, not the seller) for some unknown reason. It was unclear what I needed to do next. Also, I specified delivery to a FedEx office in Bend for pickup. The seller said she would arrange that and charge me $500 (maybe she still will - I don't know) but when I placed the order a second time the only alternative to check was in-home delivery for $599. Also the seller says delivery will be in, I think, 5-9 days but when I place the order with 1stDibs it's saying 4-9 weeks. I still don't know what to expect.

Date of experience: March 5, 2024
Fiji
1 review
0 helpful votes
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Purchase was very straight forward and uncomplicated.

Date of experience: March 4, 2024
Illinois
1 review
0 helpful votes
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Easy website to navigate, great inventory and responsive sellers!

Date of experience: March 4, 2024

Great web site features, super easy navigation, support...
February 16, 2024
Previous review

Great web site features, super easy navigation, support and organization!

Date of experience: February 16, 2024
Arizona
1 review
0 helpful votes
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New to the process, stressful not knowing what the proper prices are. Used to shopping in person.

Date of experience: March 3, 2024
Germany
1 review
0 helpful votes
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Sehr schnelle Reaktion
March 3, 2024

Sehr schnelle Reaktion. Sehr freundlich und professionel. Gerne wieder!

Date of experience: March 3, 2024
California
1 review
0 helpful votes
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Excellent follow through and description of product. Very quick shipping. A delight to work with.

Date of experience: February 29, 2024
Nicaragua
1 review
0 helpful votes
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I could not explain you IT System that I live in Germany. The shipping costs are 25 £ from UK but morethan two h(neared to Nicaragua where I do not live. So I chose the self option.

Date of experience: February 28, 2024
Illinois
1 review
0 helpful votes
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Very easy to order and got a nice offer from the seller

Date of experience: February 27, 2024
Canada
1 review
0 helpful votes
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Easy to navigate the site, quick response from sellers.

Date of experience: February 26, 2024
South Carolina
1 review
0 helpful votes
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Fun looking at all those beautiful rings and trying to make a decision

Date of experience: February 26, 2024
California
1 review
0 helpful votes
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Clear communication
February 26, 2024

Clear communication. Straight forward transaction.

Date of experience: February 26, 2024
Tennessee
1 review
0 helpful votes
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It's slightly difficult not being able to reach the seller directly.

Date of experience: February 25, 2024
Italy
1 review
0 helpful votes
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Non sono riuscito a farla attraverso il cellulare

Date of experience: February 24, 2024
Florida
1 review
0 helpful votes
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Very easy to navigate the website
February 24, 2024

Very easy to navigate the website. Can't think of any way to improve it. Keep up the great work.

Date of experience: February 23, 2024
Michigan
1 review
0 helpful votes
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The seller responded to my emails very promptly and shared the information I wanted. Great experience.

Date of experience: February 23, 2024
Australia
1 review
0 helpful votes
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I would like to wait until item arrives before leaving more comment

Date of experience: February 22, 2024
Illinois
1 review
0 helpful votes
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Different pictures of items is great
February 21, 2024

Different pictures of items is great. Descriptions detailed and helpful.

Date of experience: February 21, 2024