Wonderful experience would recommend to anyone! Shipping is fast and cost for contacts is cheaper than buying from the actual eye doctor in my opinion!
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They were delivered the day they said they were going to and it was in a fast and timely manner.
Great experience. Was cheaper than any other contacts online. I like that, 'cause times is hard, boss.
The process for requesting the re-shipment of my lost order during shipment could have been easier if online forms had been available. However, the staff's expediency in processing my claim was more than acceptable.
Apparently I ordered from Get Lens but received product from Lens.Com? When I called to check on the order it wasn't in Get Lens system. It was in Lens.Com but apparently under a different name? I asked what name and was told for security reasons he couldn't tell me. My reply was "for security reasons I won't order from you again". What kind of foolishness is this? You send a product and then can't find my information in your system?
Somewhere my first order got lost. And they sent me a new order. Thank you so much. Also they were cheaper.
It was so easy to place my order, shipped on time.
I ordered from this site, because the prices were better than other sites(so I thought). When I got the order confirmation it said the subtotal was $117. When I got the shipping confirmation it said $117 plus $9.95 shipping with a total coming to $186. Clearly there was a mistake. When I called the company they said that the extra $60 was "tax and charges". Nowhere did they publish that on my email or receipt. Tax, ok fine, but what were the charges that basically added up to half of my order? I asked if I could have a breakdown of the charge and it itemized on my bill. I was told no. Flat out NO, we don't do that. So needless to say, when I got my order I requested a return label and sent it back. I am still awaiting my refund. I ordered from 1800contacts. While the same exact product is a Little more expensive, in the end the total transaction was $20 less and no fees. Do your research!
For some reason it was hard to verify my prescription but it eventually got taken care of. Only an extra day waiting.
Easy peasy… They contacted my doctor and took care of everything. They also had a great price! Win win!
Everything was smooth and I was kept informed about my product
Great experience fast delivery and good price. A lot cheaper than other places.
I was skeptical because I almost couldn't believe I'd found my contacts for so inexpensive! But they're the real deal, they feel great, they shipped fast, I'll never order from anywhere else
Delivery on time. Price was good.
Responsiveness was good.
So far the ordering was easy however I need to return for another product hopefully it will be as easy as it was to order!
The man who helped me with my order was efficient and helpful. Good job.
I've ordered before & always receive prompt delivery
The shopping experience itself was great, but the rebate situation is very annoying.
Website was user friendly, customer service spot on. Pricing phenomenal, I will continue to use them, and recommend them to others.
This was my first time ordering. It's Fast and easy! Wish I did this years ago!