On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
1800CPAP.COM Reviews Summary
1800CPAP.COM has a rating of 4.4 stars from 1,566 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.
We monitor reviews for authenticity
Fits perfectly much more comfortable than the pillow masks and hose sits behind my head not in front where it is constantly in the way. Shipping was fast and was priced reasonably.
Exactly what I ordered shipped fast at the same price as buying local
I am very satisfied with the person I talk to when I place my order and the time it takes to receive it. Very professional.
Product Came faster than promised- easy ordering process
I had purchased from this company for the first time to help my step dad get supplies for his cpap, and the customer service I was provided is truly unmatched. My autocorrect accidentally changed part of the delivery address, and I was called directly by the company so they could bring the discrepancy to my attention for shipment so they could ship the order promptly. I was so grateful for this as I didn't realize that mistake. They shipped extremely fast, and my step dad is very pleased with the supplies he received. The prices were wonderful, too. Thank you!
Service and shipping were good but I don't like the face mask that I chose.
Dear Valued Customer,
Thank you very much for your time and invaluable feedback. We are very sorry to hear that you have had complications with your recent purchase. As always, we are here to help with any solutions or support we can provide.
Best regards,
Customer Service
1800CPAP.com
Supposedly my order shipped on 12/21. Tracking number that I was given has not shown any movement since then. Still haven't received the order with no delivery date available.
I will purchase all future products and accessories from them in the future. Prices were very reasonable compared to other vendors. Website was somewhat easy to navigate. Product was exactly as ordered. Thank You.
My CPAP had stopped working so I contacted 1800CPAP.COM who I had purchased it from. They told me how to return the unit, which I did. After 2 days they let me know it could not be fixed and they were sending a new unit. Great service and easy to contact.
Didn't go threw a DME there getting expensive the service was super fast and I got exactly what I needed no wait at all really! Will buy here from now on
This is the third cpap I have had and the seal breaks and there is a whistling sound as the air escapes.
I clean it with the cpap wipes to no avail. I have tried small, medium and large cushions and the problem continues.
Also, the reservoir is empty every morning. I will gladly try any suggestions you may have.
Received the exactly what I needed quickly. So happy I have found your webs
Excellent service on my purchase of hose and face mask. Very quick delivery.
Good service, decent price, had what I needed. I frequently check out other sites, but always find myself coming back here.
It was a pleasure to deal with you, and I will repeat purchases
Too little service, ordered wrong item, couldn't return it, wasted my money. Won't purchase from this site again.
From the business
We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more CPAP Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Valued Customer,
Thank you very much for your time and invaluable feedback. We sincerely apologize for the logistical cost associated with your order. Please note, that our company does not apply any additional shipping fees for the sake of profit. What we pay, our customers pay. Unfortunately, we have seen a global increase in international shipping charges due to factors out of our control. As always, we appreciate your time and continued business with 1800CPAP.com!
Best regards,
Brendan Aydelott
Operations Manager
1800CPAP.com