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1800CPAP.COM

4.4

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1800CPAP.COM Reviews Summary

1800CPAP.COM has a rating of 4.4 stars from 1,566 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.

service
48
value
45
shipping
47
returns
12
quality
69
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Virginia
1 review
0 helpful votes
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Its very easy to order the wrong size and shipping is just too expensive to make it worth ordering unless I am desperate.

Date of experience: May 4, 2024
Georgia
1 review
0 helpful votes
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Much needed!
May 14, 2024

I haven't used my CPAP in over 10 years, but with my declining health, I am required to use it but needed to replace most of the parts for this older machine. 1800CPAP.COM was just the place where I could find the parts and accessories for my particular model for a reasonable price and I am now up and running.

Date of experience: May 4, 2024
Brady S. 1800CPAP.COM Rep
over a year old

Hello Darrell!

Thank you so very much for your valuable time as well as your valuable feedback! We are delighted to hear that our company has met your expectations and happy to hear that you were able to find all of the parts and accessories for your particular model of machine. We appreciate your business and are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!

Best regards,

Customer Service - 1800CPAP.com

Canada
1 review
0 helpful votes
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Great service
May 14, 2024

Product selection is excellent, and includes items that can be hard to find elsewhere. Delivery was quick and even with the duty, the price was significantly cheaper than buying them in Canada.

Date of experience: May 4, 2024
Brady S. 1800CPAP.COM Rep
over a year old

Hello Vaughan!

Thank you so very much for your valuable time and feedback! We are thrilled to hear that our company was able to meet your expectations. We are here for any of your CPAP needs and if you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!

Best regards,

Customer Service - 1800CPAP.com

South Carolina
1 review
0 helpful votes
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Great shop
May 14, 2024

Always have what I need at great prices. Instock and great prices. Fast shipping.

Date of experience: May 4, 2024
Brady S. 1800CPAP.COM Rep
over a year old

Hello Rich!

Thank you so much for your time as well as your feedback! We are happy to hear that our company has met your expectations and we are here for any of your CPAP needs. We appreciate your business and if you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!

Best regards,

Customer Service - 1800CPAP.com

Illinois
1 review
0 helpful votes
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A remarkable find
May 14, 2024

I was able to find a foam filter for my older c-pap that was discontinued everywhere else I tried. The merchandise arrived quickly and service was great. I'm very pleased and will use them again.

Date of experience: May 4, 2024
Brady S. 1800CPAP.COM Rep
over a year old

Hello Steve!

Thank you so kindly for taking your time to leave valuable feedback! We are delighted to hear that our company has met your expectations and we are happy to hear that you found your discontinued filters that you were looking for. We appreciate your business with us and if you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!

Best regards,

Customer Service - 1800CPAP.com

Virginia
1 review
0 helpful votes
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Good customer service
May 14, 2024

Knowing that I was going to have a problem getting my doctor to write a prescription out of their network of super expensive Apnia providers, I called 1800cpap.com's customer service. They told me what I needed my prescription to say prior to my visit. My doctor gave me ha hard time, but eventually wrote an electronic only version of the prescription that he thought would only work at the in-house clinic. Fortunately I got the assistant to give a paper version as I left. 1800CPAP.com was able to fill my prescription from the paper copy, probably saving me hundreds.

Date of experience: May 4, 2024
Brady S. 1800CPAP.COM Rep
over a year old

Hello Bryan!

Thank you so much for taking the time to leave us with valuable feedback! We are estatic to hear that our company has met your expectations and we are glad that we were able to help. We appreciate your business with us and we are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!

Best regards,

Customer Service - 1800CPAP.com

Illinois
1 review
0 helpful votes
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Nicole was irritated with my questions and gave unrealistic answers to my questions
The elbow is leaking air and her explanation was that it is to exhale, the elbow is under constant pressure and there is no way for the exhale to get mixed with the incoming air under pressure

Date of experience: May 4, 2024
Colorado
1 review
0 helpful votes
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Every thing was as described
May 14, 2024

I was pleased with the mask ordered and it was delivered promptly.

Date of experience: May 4, 2024
Brady S. 1800CPAP.COM Rep
over a year old

Hello Mike!

Thank you so very much for your time and feedback! We are happy to hear that our company has met your expectations and we are here for any of your CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!

Best regards,

Customer Service - 1800CPAP.com

California
1 review
0 helpful votes
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Sleep apnea
May 14, 2024

Processed my request. Best experience ever. Customer service answered my questions and the item I ordered works great.

Date of experience: May 4, 2024
Brady S. 1800CPAP.COM Rep
over a year old

Hello Kathy!

Thank you so very much for your time and feedback! We are delighted to hear that our company has met your expectations and are here for any of your CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!

Best regards,

Customer Service - 1800CPAP.com

Colorado
1 review
0 helpful votes
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Satisfied customer
May 14, 2024

I have been using 1800CPAP for a couple of years now with absolutely no complaints. I have even visited their store front a few times and have always had a good experience. They are the only place that I use for my CPAP supplies.

Date of experience: May 4, 2024
Brady S. 1800CPAP.COM Rep
over a year old

Hello Gene!

Thank you so very much for not only your valuable time but also your valuable feedback! We are thrilled to hear that our company has met your expectations. We appreciate your continued business with us and we are here for any of your current or future CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!

Best regards,

Customer Service - 1800CPAP.com

Georgia
1 review
0 helpful votes
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Questions concerning EPAP perscription and product were quickly answered without representative saying let me check on that. Order and delivery of product was fast and easyu

Date of experience: May 4, 2024
Brady S. 1800CPAP.COM Rep
over a year old

Hello Deb!

Thank you so very much for your valuable time and feedback! We are delighted to hear that our company has met your expectations. We appreciate your business and if you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!

Best regards,

Customer Service - 1800CPAP.com


Fast & accurate
December 21, 2023
Previous review

I was please to quickly receive my order and happy to know that I can find my cpap accessories here.

Date of experience: December 21, 2023
GB
1 review
0 helpful votes
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Very happy with great service. Product as described with fast delivery to UK.

Date of experience: May 4, 2024
Brady S. 1800CPAP.COM Rep
over a year old

Hello Valued Customer!

Thank you very much for taking the time to leave valuable feedback! We are happy to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!

Best regards,

Customer Service - 1800CPAP.com

Florida
1 review
0 helpful votes
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Excellent customer service
May 14, 2024

I have a resmed s9 and there are much newer models out now, I was worried I would order the wrong parts, I emailed support and they responded in less then 24 hours helped me make a list of what I needed AND gave me a %15 off discount code. Will only be ordering through them from now until I stop breathing 😮‍💨😅 I'm sorry, that was bad, but I had to. I'll show myself out.

Date of experience: May 4, 2024
Brady S. 1800CPAP.COM Rep
over a year old

Hello Charles!

Thank you so much for both your valuable time and precious feedback! We are estatic to hear that our company has met your expectations and happy to hear that you were able to find the Resmed S9 parts that you were looking for. We appreciate your business with us and we are here for any of your current or future CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!

Best regards,

Customer Service - 1800CPAP.com

Illinois
1 review
0 helpful votes
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Resmed_airfit_p10
May 14, 2024

Super fast shipping great price and great quality and best of all price was lower then any where else

Date of experience: May 4, 2024
Brady S. 1800CPAP.COM Rep
over a year old

Hello Mark!

Thank you so much for your valuable time and feedback! We are happy to hear that our company has met your expectations and we are here for any of your CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!

Best regards,

Customer Service - 1800CPAP.com

Portugal
1 review
0 helpful votes
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Excellent service
May 14, 2024

Good price and prompt shipment. Excellent service and response.

Date of experience: May 4, 2024
Brady S. 1800CPAP.COM Rep
over a year old

Hello Valued Customer!

Thank you so very much for your time and feedback! We are happy to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!

Best regards,

Customer Service - 1800CPAP.com

Singapore
1 review
0 helpful votes
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Excellent service
April 25, 2024

Order was delivered promptly. Good to notify me the status of the delivery. Communication with local support team was also helpful.

Date of experience: April 14, 2024
Utah
1 review
0 helpful votes
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Cpap supplies
April 11, 2024

I can depend on them getting my supplies to me when I need them...

Date of experience: April 1, 2024
Tennessee
1 review
0 helpful votes
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Always a good experience
March 26, 2024

The products always arrive quickly. The prices are fair, and I appreciate you guys.

Date of experience: March 16, 2024
Australia
1 review
0 helpful votes
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Postage
March 22, 2024

Great service but delivery cost to Australia very high

Date of experience: March 11, 2024
Illinois
1 review
0 helpful votes
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Very good
March 21, 2024

I have a SOCLEAN and I need the tank with the hookup spout.I bought one this time but next order I'll
Need the right one. Thank You

Date of experience: March 11, 2024

From the business

We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.


1800cpap.com
Maineville, Ohio, United States