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1800CPAP.COM Reviews Summary
1800CPAP.COM has a rating of 4.4 stars from 1,566 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.
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Once I realized which machine I have, it was easy to order my replacement parts. Will use the site in the future for sure
I love this mask because it seals the air flow without having to make it really tight and pressing on my chin and under my nose which get uncomfortable. The pressure is distributed really well so much more comfortable than most masks I have experienced, which allows me to sleep.
As for the being a bit too large I remedied that by pressing some cotton into the gap between the two sealing edges which made the inner a bit closer and then all was great. This is to be expected as each face is different so needs to be adapted to. Might not be standard but it works and I am very happy with it.
Great mask.
Hello Douglas!
Thank you so much for taking the time to shop with our company and leave valuable feedback! We are estatic to hear that you are loving your mask and that you were able to adapt and make it work well even though it was a little too big. We are also happy to hear that our company has met your expectations. We appreciate your business and are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
I send cpap supplies to my son a long distance away. He always gets them in a timely manner. Thank you!
Hello Peg!
Thank you so much for your valuable time and valuable feedback! We are thrilled to hear that our company has met your expectations and are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Customer service is very polite, professional & knowledgable.
This transaction transpired as it should (although quite costly), however this review process is onerous and overbearing.
Hello Julian!
Thank you so much for your time and feedback! We are delighted to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
I have attempted to upgrade my CPap mask to the newer n20, but I can't stand it. It was hard to find n10 masks, but this company came through.
Hello Mikal!
Thank you so much for not only your valuable time but also your feedback! We are happy to hear that our company has met your expectations and that you were able to find an N10 mask. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
I got a mask. It came in reasonable time, it wasn't an urgent need, so what can I say? I got what I ordered.
Hello Michael!
Thank you so much for your valuable time and feedback! We are thrilled to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
I have been very satisfied with the products and service that I have received.
Hello Christopher!
Thank you so much for both your time and feedback! We are happy to hear that you have been very satisifed with our company and that we have met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Had what I wanted. Shipped quickly and items arrived in good condition.
Hello Chuck!
Thank you so much for your time and feedback! We appreciate your business and are happy to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
I have been using this service for years and everyone I've ever spoken to has been most polite, professional, friendly and helpful. The service is user friendly, and the response is quick. Nobody ever tries to pressure me to buy more than I need, and delivery is always prompt and often sooner than projected. The staff have clearly been well trained, and I thank them for that.
Hello Thomas!
Thank you so much for not only your valuable time but your valuable feedback as well! We are estatic to hear that our company has been able to meet your expectations. We appreciate your continued business with us and our company is here to support any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
This machine is fantastic. It is totally user friendly & soldier proof. I set it up myself. I can talk to anyone on how to set this machine up,
Hello Edward!
Thank you so much for your valuable time and feedback! We are happy to hear that you are liking your machine and are delighted to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
病院から支給された（レンタル品）のノーズパッドが合わず悩んでいましたが、メーカーサポートに相談しても新品を送ってくるだけで相手にならなかった。このサイトで買い求めるようになってから、気温や周辺の環境（梅雨から夏までの湿度）により鼻周りに汗がたまらない、空気漏れがし難いタイプを選択出来るようになりました。
This is my first purchased from your company.
I am surprised that the whole process is very efficient.
Delivery of air parcel excellent.
Thank you.
Frankie Tan
Hello Frankie!
Thank you so much for your valuable time and feedback! We are thrilled to hear that our company was able to meet your expectations. We appreciate your business and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
I was able to order exactly what I wanted at a reasonable price. My order was shipped and delivered promptly.
Hello Aaron!
Thank you so much for your time and your valuable feedback! We are happy to hear that we have met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Everything arrived in time while I was in the State for few days. They asked for more information and that concerns me a little bit but the answer of my uploaded information was quickly and efficient. Finally, I got my purchase just in time because my dad needs this machine due to his health condition.
Hello Kevin!
Thank you so much for not only your time but also your valuable feedback! We are thrilled to hear that our company was able to meet your expectations. We appreciate your business and are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Great to order and nicely delivered. I like the fact that I didn't have to use the company I had been using since 2007.
Hello Carol!
Thank you so much for both your valuable time and feedback! We are delighted to hear that our company was able to meet your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Ordering CPAP from Japan is quite a hassle, but it is doable with some effort. The staff at 1800cpap.com were fantastic in communicating the problems that might occur upon purchasing from the U.S. They gave me plenty of warning before shipping and offered to cancel the purchase if I felt it would be too difficult. The heads-up was greatly appreciated and proved vital in ensuring I had the proper documentation. Thank you.
Hello Randy!
Thank you so much for your valuable time as well as your valuable feedback! We are thrilled to hear that you were able to get your order and that our company was able to meet your expectations. We appreciate your business and are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Hello Paul!
Thank you so much for your time and feedback! We are happy to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
The representative was very helpful in taking my order, but I still haven't received the supplies I ordered.
My order was filled quickly and it shipped on time. I will use them again.
Hello William!
Thank you so much for your time and your valuable feedback! We are thrilled to hear that our company has met your expectations and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Excellent customer service and fast delivery of products. Always ready to help with your cpap needs
Hello John!
Thank you very much for not only your time but also your feedback! We are delighted to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
From the business
We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Mesha!
Thank you so much for both your valuable time and your valuable feedback! We are delighted to hear that our company was able to meet your expectations. We appreciate your business and are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com