ZumalkaReviews 147

Dear Francine,

Thank you for your review as we always strive to provide the highest quality of remedies and services. We are sorry that we did no meet your expectations. We are dedicated to helping each and every case that is brought to us in the best possible way.
Over the past 3-4 months, our efforts led to an exchange of over 170 emails and 11 calls to assist with your 6 pets and other cases in order to provide FREE consultations and recommendations after in-depth analysis of the information you provided us.
We do understand, that details are needed to make sure each pet gets the appropriate remedies and dosages, which is why we dedicated so much time in clear email responses and detailed calls to make sure all was well understood to avoid confusions in any of the cases.
As for our return policy, this is something we are proud of as most medical treatments will never be accepted for returns of any kind. Our generous policy is clearly posted on each webpage and before check out to avoid any misunderstandings as well.
We have full confidence in our remedies and in many of your emails you did have positive comments about them and our services.
If you still wish to return any remedies from us, we are always pleased to accept them according to our policy.

Regards,
Homeoanimal

Dear Mrs H,

Thank you for your comment. Our reviews take up to a few days to post on our webpages since they go through a buyer verification process. However, we do not hide any reviews if they are bad. We do believe that all our clients should see what other pet parents experience with our remedies. If you still do not see your review, please be sure to contact us so we can look into the issue with you.

Regards,
Homeoanimal