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Zumalka Reviews Summary
Zumalka has a rating of 3.8 stars from 147 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zumalka most frequently mention customer service and long time. Zumalka ranks 21st among Pets sites.
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Update: The shipping takes a bit too long if you are looking for urgent relief, as I was for my dog's UTI. We are happy to have this on hand for the next flare up! Will update my product review at that time, once I've had a chance to use it.
Great customer service, and high hopes for these products. Can't wait for them to arrive and get my little one some relief!
Very efficient. Have started using the product so time will tell.
Hi Katherine, We are so happy you have found us and are as strong a believer in the natural approach as we are. Thank you for ordering with us!
The product had come intact. We plan to give it to our cat crabby Tabby who has cancer of her left sinus cavity. We will talk to our vet before starting it.
Hi Mary, Thank you for taking the time to rate your experience. We are so glad you found us and have liked your experience so far.
Easy to order I've only had this product for a few days so not sure how it is going to be I'm hoping for good results for my boxer dogs gums they are swollen
Hi Bernadette, Thank you for your order. We are so happy to know that the process was nice and easy.
I made an order of a product that is very likely a waste of my money based on experience
While trying to place an order to be shipped to an Ontario address your website kept saying that the address in Vaunghan Ontario was incorrect, it was not so after several tries I had it shipped to a friend in Rochester New York and the reshipped to the Vaughan address without any problem.
Great efficient service Product bought seems to be improving our cats health. Thank you
Thank you Gina, we thank you for your feedback, it is so greatly appreciated!
I have seen great and sometimes unexpected results with these natural products. My cat's vet was even very pleasantly surprised when a very bad wound infection was fully healed just with natural products. I have been using and keeping Homeoanimal products close at hand which has even saved my dog from poisoning. I am so happy to be able to have this go-to advice and great products for any emergency situation. My pets emergency kit is filled with Homeoanimal products, knowing them has changed the way my pets feel and has saved me tons of time and expense to visit the vet. Thank you for always being there when my pets need you!
Thank you so much for your trust and loyalty, we are thrilled to be part your pets lives!
THANK YOU FOR BEING THERE. I'VE SEEING THE RESULTS OF LOLA THROUGH
HEOMOANIMAL CLINICAL RESEARCH AND DEVELOPMENT TO SAVE ONE AN MANY CREATURES OF GOD BLESS YOU ALWAYS! WE HAVE A DAILY ROUTINE THAT IS HAVING GREAT RESULTS WITH LOLA WHO HAD ONLY A SHORT TIME!
AND ARE ENJOYING EVERY SINGLE DAY
WITH LOLA THANKS AGAIN AND DON'T STOP SAVING THIER LIVES AMEN FROM THE PARENTS OF LOLA,
Dear George, what a lovely comment! Thank you so much for taking the time to share this with us. We feel so privileged to be part of your lives and to know that Lola is doing so well. Keep up the good work, and we will for sure always be here whenever you need us!
This company really surprised me with their level of care & service... so much that I opt for using them even over a local Vet. I simply trust their expertise based on the experIence I've had several times with them.
Hi Amy, thank you so much for your thoughts on our efforts. We do our very best to always offer the best possible care and service to all pet parents in need... it is so wonderful to hear that those efforts are so appreciated. We are so grateful to meet other loving pet parents such as yourself every day and be part of their pet's path to natural health. We love what we do! Thank you so much for your support!
When I first started with HomeoAnimal ~ 5 or 6 years ago ~ it was pretty wonderful ~ specially formulated remedies for a specific condition. It literally brought my then 17 year old
Cat back to life and and gave me probably another 8 very precious and happy and reasonably healthy months with her.
When I just contacted you for my new kittens ~ I was saddened to learn it seems much more 'off the shelf and commercial' ~ still helpful to a point, I would guess ~ but I certainly did not feel like it would help a specific dire situation.
Hi Mindy, first of all thank you for being with us for so many years. We also did love our specially formulated remedies. However, this service was temporarily discontinued but is now back in a new name called ONLINE HOMEOPATHIC CONSULTATION. Be sure to have a look! The format is a little different but still provides the in-depth individual/targeted care from before. Here is the website link to this service for more details: https://www.homeoanimal.com/products/online-homeopathic-consultation-for-animals
Thank you for being part of our Homeoanimal family for so many years.
Staff is very knowledgeable and willing to assist with our pets issues.
Hi Sandra, thank you for your kind words and for sharing the experience you have had with us. We love being a part of your pets lives and are always happy to help in any way we can so your pets stay healthy naturally. Thank you for choosing us!
I ordered the Alopecia for my dachshund that has CDA. It really worked amazingly well and her hair grew in nice and soft and full.
I wish all pet parents who have animals with CDA would use this simple remedy that does no harm, only good.
Thanks for a great product.
Dear Wendy, how great to read about the success you saw with our Alopecia product for your dog! It is a great product, even if we do say so ourselves... Thank you so much for sharing your dog's story.
I had several question and never got any answers but instead I got the run around. When the product did not work and customer service knew I had discarded the bottles and specifically said they would honor the warranty the company refused to give me a refund. Not professional.
I love how their customer service cares for you and has your pet's interest to heart. Their products are great, but what I really like is their Tonicpets that give such a nice boost to the treatment. Thank you very much HomeoAnimal
Dear Alexandre, Thank you for your review. We are so happy that our love for pets and their pet parents shines through in all aspects of our work. We could not be happier that you have seen such great results with our products and Tonicpets. Thank you so much for joining our Homeoanimal family!
Great experience dealing with this company and it's products.
Hi Mario, Thank you for your lovely words about us and our products. We are so happy to read that you had a great experience with us. Rest assured we will always be here for your should you need us again in the future. Thank you for choosing us!
I lost my cat, she passed away waiting for the product... they did not allow me to cancel the product because was already shipped, the product arrived 30 days late. I needed to pay for shipping costs if I wanted a refund (only 29 from 49), so basically I lost my cat, lost my money... their refund policy is terrible... they basically keep my money and lost a costumer.
Dear Vania,
We are very sorry to hear about your very sad loss and our deepest sympathies go out to you and your family in this very difficult time of grief.
Sadly, once a package is shipped out there is no way for us to stop delivery midway for cancellation. However, our return policy gives you one full year to return products you no longer need. We have posted our policy throughout out website to ensure all our clients are fully aware of the services and policies we offer to avoid any surprises along the way.
We are very sorry that our policies did not meet your expectations. They have been thoroughly elaborated to ensure we treat all our clients fairly and can continue providing our excellent remedies and services to all.
If you wish to discuss this matter further, we are always available via phone or email to answer your concerns.
Regards,
Homeoanimal
Ordered undescended testicle bottle and gave one squirt to my 10 week old toy poodle and had to rush him to emergency for lack of eating after the spray in the mouth. He almost died from sugar shock and they tried to sell me something else. What a rip off. Never again will I order from them.
Dear Mary,
We are very sorry and very surprised that you have not seen the desired results with our remedies. We have great success with our kits and remedies but are saddened for you and your pet that things did not turn out as expected.
Our intentions are always to help guide you to the best and most targeted options for optimal results. However, like any Health Care practitioner, we cannot give 100% guarantees of a cure every single time. It is important to remember that our remedies are all natural and it can take several days to start seeing the full results with them. As each remedy is carefully made to be very gentle yet effective for pets, there are no side effects when using them.
To help, we have contacted you privately to have more details in order to help you with the situation you are facing with your dog, however, our remedies would not cause such a reaction, especially after only one dose.
We are always here to help.
Regards,
Homeoanimal.com
I'm not happy with this company. If you're not satisfied about something, they just stop talking to you. You get no further response. They are not willing to help you. If you're actually going to buy something, be sure to talk to someone about your animals issues so you get the right remedy. If you want to return anything they will charge you a $12 return fee and you have to pay the return shipping. With them being in Canada, it's international shipping, which is expensive. Plus, their products are ridiculously expensive for what you get. Just all around not worth it to work with this company. I decided not to return anything cause of the amount of money I would lose out on. This company doesn't know how to work with people. Their satisfaction guarantee is bullsh*t.
Hi Jennie,
Thank you for sharing your thoughts with us and we are sorry that our prices and services did not meet your expectations. For sure it can be tempting to find other similar and cheaper remedies on other websites however, from our years in this field, we know that the range of QUALITY also widely ranges along with the prices. We strive to ONLY use the very best and safest potencies and ingredients for pets. Our prices simply reflect that care.
We also strive to always give our very best attention to all pet parents who come to us for help. We have had several communications with you throughout the entire process to help your pet, so we are puzzled by the comment that we do not respond. In any case, if there are issues you feel have been left unanswered, we are always here and ready to be of assistance in any way we can.
-Homeoanimal
My dog was diagnosed with acute kidney failure 3 months ago and has been on Homeoanimal's kidney remedies for the last 6 weeks. I believe he has been helped by their protocol given twice daily as I've seen a remarkable change in his interest in play and improved appetite. The remedies are much easier to administer than the herbal tonics we began with. I would caution customers to label bottles with non-erasable labels since the lettering on the spray bottles rubs off easily. I have found their customer service to be excellent, impressed by the repeat communication they initiate. I will definitely be purchasing again from them.
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Thank you Linzee for your order! We are so happy to hear that our services have been helpful. We are here for you and your little one every step of the way.