ZulilyReviews 4,523

I have been ordering from Zulily for a number of years. Long enough that I just pay for postage once a year! That is a super bonus! At one time, you did not charge tax and that worked really well for a non-for-profit group that I ordered many things for. As you charge tax now, I sometimes have to pass unless it is a really good bargain. I have ordered a variety of items through the years; clothing, shoes, toys, puzzles and etc. The few times that I have had a problem with an order Zulily has generally taken care of the issue without many problems.

I have gotten several items that were fantastic and some that were not. I have learned over the years of shopping here to make sure I know what I am getting myself into. I like to search items I like on Amazon, because I have Prime and shipping is free. This lets me know if I am really get a deal on an item or not. I try to stick with brands I know, because yes otherwise they seem to be items from China that don't fit or aren't made that well. Shipping has gotten slower and slower. Sometimes it is 4 to 6 weeks before I get the item and I forget that I order it. Does make for a nice surprise every once in awhile.
I dislike the return policy. I wish it was free to return (on all items would be nice) at least for the ones they take back. Or back in Zulily credit.
I put things in the basket and take my chances but wait a week before I order to just have the one shipping charge. Maybe one shipping charge of $9.99 per month would be an idea.
Buy the brands you know and the size you wear in them on clothing and shoes best way to avoid returns, Over all I enjoy shopping on Zulily, there are some great deals you just have to be choosy.

I love the variety that Zulily presents every day. The only thing I dislike is the length of time to get the purchases. I don't know what the operating model says, but 3-4 weeks is an awfully long time. The site advertises things that would be great to have in a couple of days, especially for holidays but then it seemingly takes forever to get them.
I've had good outcomes with brands but it's still the delivery that seems to take forever.

I'm so glad I discovered Zulily! They have a great selection of products from clothing to housewares to outdoor stuff to pets and even food! I love the discounted prices and I have to say most of my new wardrobe was purchased thru Zulily's vendors. Cute styles for all sizes and affordable prices. Can't beat that anywhere! And their customer service is awesome! I have had to return a couple of items and it was hassle free along with getting credit for an item that broke during shipping and they give you notices if the item ordered didn't reach their facility in a timely manner and then they refund my money and give me store credit for having to cancel an item that I didn't mind waiting for.
Some items do take longer to ship, but I don't mind since it feels like its a nice present from me to me when I get it delivered! And the free shipping offers are totally worth it!

I love to shop with Zulily. I have been 100% pleased with all products I have purchased there. I take advantage of the free shipping offers for cardholders every time it is available. I just wished if the cardholders purchased a certain threshold amount such as when you hit $500.00 in purchases you had free shipping for the rest of the year. I have had so many compliments on my clothes and accessories I bought from there. I bet I have referred 100 times or more!

My Zulily is one of my addictions second to Amazon... one stop shop, now, I wish your delivery service was more quick & efficient... way too slow and customers have to pay an arm & two legs for faster delivery service... otherwise, I would've given you guys five stars... the best dresses, clothing, makeup, fragrances, bedding, Rachel Ray cookware, all at affordable prices! When I get compliments on something I'm wearing from Zulily, I make sure I tell them where I got it, and the look on their faces Is so surprised... and I say, YES! Zulily!

I enjoy looking at the 'events' in the morning email you send me. Nowhere else do I find such a huge array of clothes, etc in so many different styles and sizes. The prices are wonderful. I have spent thousands with you over the years.
But more frequently than making a purchase I decide not to take a chance on a garment because it's about 50/50 whether I'm going to like it and have it fit.
This could be helped tremendously by having more thorough descriptions of the item and having more accurate photos regarding color and detail. For instance, sometimes the photo does not show the waist band of a skirt or pants. Is it an elastic waist? A button with a zipper? Is it high-waisted or low? Is the fabric thin or shiny or textured? Sometimes the description mentions some of this but often it does not.
Sizing is another issue. What one company calls '1x' has nothing to do with another company's 1x. And even following the size chart doesn't yeild dependable information. If a top is suppossed to fit 43" to 45" in the hips does that mean it's going to just barely go around my hips or be a loose flowing fit?
So unless I've come to trust a company, more and more I'm not willing to risk a purchase only to receive something that I have to go through the hassle of returning and lose half the $ I spent on it for postage.
Also, when you ask me to review an item and you want me to take my time to help you out, don't tell me how many words I must use in my comments. Instead make it as easy as possible for me.