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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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Prices are very reasonable. Be sure to notice sizing for each individual item because the
Sizing varies.
When I first decided that I wanted this top, I clicked on it and the screen did not change. I did it several times and I could not reach a page where I could order it. I then tried going to another screen of tops and dresses and could not find a picture of it at all although all others seemed to be there. I finally tried going back to the first screen, found it again, and was then able to order.? Also, I was not aware of the shipping fee until I received my confirmation. Will not order again.
When I first decided that I wanted this top, I clicked on it and the screen did not change. I did it several times and I could not reach a page where I could order it. I then tried going to another screen of tops and dresses and could not find a picture of it at all although all others seemed to be there. I finally tried going back to the first screen, found it again, and was then able to order.?
I am trying to find out what my total bill - including shipping costs - is going to be?!?!
I loved the look of the item I ordered, but I
Was disappointed that there was no first-time order incentive
Of the 4 items I ordered, the "Crew Neck Jersey Casual Dress" is the only item I was happy with both the material and appearance. I especially don't like their return policy. It's ridiculous things are shipped from the US but returns have to be sent back to China on the customers dime.
I won't be ordering from Zolucky again.
Love your products, shopping is easy My only negative is all merchandise is not true. I now have 3 shirts that are to tight. To ship back is too costly.
It was easy and fun seeing all these item at a good price
Zolucky was uncooperative and refused the return, and were not nice about it! They do not care if the customer is right, or how we feel! Chat is the only way to get your message or question across and they answer with an automated answer! Don't shop here...
The web site is very easy to use, and the clothing are very appealing
But the return policy is not good. I understand its supposedly coming from China
But they have a warehouse in Ca.
So they explain that shipping back to China is expensive then offer you 15%off your items you
Want to return.
Need to make alterations. I am not sure the material will withstand washing and keep the body
Easy to order, didnt take long to recieve. Material on everything is the same polyester spandex. Some things not as shown in picture.
I love the sizing charts for each item. The fabrics are stretchy, lightweight and comfy. The styles are so flattering and feminine... and slenderizing... which is important to me. Love it!
It was too easy to find things I like and to have them delivered right to my door was fantastic. The shopping was excellent but we'll see how the delivery is.
Ordering was slow with the price jumping all over the place. The end result however was correct. Then my dress just wasn't arriving. It did finally arrive and it is fine. I ordered an xl afraid it would be too small but it is too big so I suppose my size is large as I would have ordered. I'm not sending it back because I'm sure it would be a great hassle again
I just have tried to order this dress 5 times. First I wanted to know what it was made of so looked at that and then saw no way to get back to dress so I went back to beginning and tried again the. I had to put the discount cost that said it was 15% si I tried to add the other offer u face be and found out I could only take one discount. Then I saw that u were charging me a price if 32.00 when it said it was 26.00. I tried to figure that out that and finally put in my cc and all info u ask for. Then it had nothing for me to use so I put in Apple but I haven't got a card thru them so everything just disappeared and then finally u emailed it back to me. I just hurried to sent it Amex cc and still wonder why the price went up. I'll probably never order again and may have too
Send this back if it doesn't fit or I d on by line it
28 days to get order. No dates ever given. Only said it was on its way. Sizes were much smaller than any other manufacturer.
Excellent choices. Not easy to maneuver from checkout to continue shopping and back.
I like shopping on this site, but the shipping rates are just crazy expensive!
Thank you for your feedback.
Shipping cost of your order depends on the shipping distance and weight of the packages. We now provide free shipping when the order reaching $99 after discounts (excluding final sale items). And we will try to improve our shipping issue.
So when your order amount after discounts is less than $99 you`ll be charged the shipping fee. Hope for your understanding.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
This was my first order placed on 5/4, did not receive until 6/20
Thank you for your feedback.
Sorry for any inconvenience caused. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
And we`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
This is my first order, love your site, anxious to see how close the fit is.
Had a lot of trouble checking out the item that I wanted.My experience is not pleasant. Wrong size sent to me. I wear size 12 wide American women but was sent a tiny Chinese women size.
Very easy beautiful items,, fits prefect. Would again later
Love many outfits didn't know what to get first. When I received my purchase the materials were nice and dressy. I also was attracted to the prices. Nice clothes nice materials all around.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. Sorry for any inconvenience caused.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We will improve the return issue on our website and we will make a big change soon. Hope to see you again!
We reply emails within 24 hours in person, but sometimes our reply will go to spam emails. Please double check.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!