Zolucky has been reported to offer refunds and compensation, or use threats and intimidation, to remove negative reviews. If you have evidence of such behavior, please report it to the FTC, where each incident can lead to a $50K fine.

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Zolucky

Zolucky

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Zolucky?
grey stargrey stargrey stargrey stargrey star

Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,437 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Jason Z.
Unfollow Jason Z.
Share Review
Report Review

No problems
January 5, 2023
Updated review

Website. The clothes look much better on the models. And I didn't like the material. It I really thin.

Date of experience: January 5, 2023

No problems
December 5, 2022
Previous review

Easy website

Date of experience: December 4, 2022
Mississippi
1 review
1 helpful vote
Follow CHERIE D.
Unfollow CHERIE D.
Share Review
Report Review

Cheap made
February 4, 2023

Items are very cheap made. Some don't even look like what is pictured. I ordered a pair of Khaki boots and when they came in they were PINK. Wont order from them again.

Date of experience: January 5, 2023
Montana
1 review
0 helpful votes
Follow Ray G.
Unfollow Ray G.
Share Review
Report Review

Going. HAVE IMPROVED!
January 4, 2023
Updated review

My order came in a timely manner. I am happy with the things I ordered. And the shipping was cheaper than the first time I ordered from them.

Date of experience: January 4, 2023

GREAT SHOPPING!
January 23, 2022
Previous review

I am thrilled to be receiving some very different & unique tops.

Date of experience: January 22, 2022
Oregon
1 review
0 helpful votes
Follow Harold W.
Unfollow Harold W.
Share Review
Report Review

Had some challenges
February 3, 2023
Updated review

I had a hard time finding the sweatshirts I originally wanted to buy, it took so long to find the sweatshirt I wanted going through the website, I had to continually start over every time I wanted to view an item, it was so frustrating, took over an hour, then when I received the hooded sweatshirt, it was thin silky, not sweatshirt material, miss represented, to much trouble.

Date of experience: January 4, 2023

Had some challenges
January 4, 2023
Previous review

I had a hard time finding the sweatshirts I originally wanted to buy

Date of experience: December 4, 2022
California
2 reviews
0 helpful votes
Follow Jessika A.
Unfollow Jessika A.
Share Review
Report Review

Cute designs. But not sure of sizes yet. Still edit after it arrives.

Order later size for sweater because I wanted loose fit over clothes. It's about what i pictured.

Took a while for it to be delivered. Certainly not unreasonable. We are spoiled, I think, to the "next day" delivery syndrome.

Date of experience: January 4, 2023

Cute designs. But not sure of sizes yet. Still edit after it arrives.

Date of experience: December 3, 2022
Arizona
1 review
0 helpful votes
Follow Patrick U.
Unfollow Patrick U.
Share Review
Report Review

Satisfied
January 4, 2023
Updated review

Felt company tried their best to make things right. Can't rate the products yet, because I haven't received them.

Date of experience: January 4, 2023

Upset
February 1, 2023
Previous review

It offered a percentage off at the beginning and then at checkout it didn't. There was no place to add a code or anything. So it shouldn't have cost as much as it did.

Date of experience: January 2, 2023
Indiana
2 reviews
0 helpful votes
Follow Elijah Z.
Unfollow Elijah Z.
Share Review
Report Review

Very user friendly site
January 4, 2023

Very nice quality clothing & exactly as pictured on line!

Date of experience: January 4, 2023
Virginia
1 review
0 helpful votes
Follow Kenneth E.
Unfollow Kenneth E.
Share Review
Report Review

Pleased with the selections
January 3, 2023

I love the shirt selection! I bought 2 casual shirts
With interesting brightly colored prints.
I loved one, but didn't prefer the fabric of the other.

Date of experience: January 3, 2023
Illinois
1 review
0 helpful votes
Follow Michael X.
Unfollow Michael X.
Share Review
Report Review

Beautiful designs/small issues
January 3, 2023
Updated review

I've placed several orders
Mostly positive response

Date of experience: January 3, 2023

Beautiful designs
December 1, 2022
Previous review

VERY dissatisfied with high shipping costs!

Date of experience: December 1, 2022
North Carolina
1 review
0 helpful votes
Follow Harold E.
Unfollow Harold E.
Share Review
Report Review

Very successful, nice clothing, they don't look or feel cheap and I can wear them anywhere

Date of experience: January 3, 2023
Maine
3 reviews
0 helpful votes
Follow John X.
Unfollow John X.
Share Review
Report Review

OKAY
January 3, 2023
Updated review

Love the clothes, pretty good quality, prices great, but shipping is maybe too high which brings the price up so much that it's not a good deal.

Date of experience: January 3, 2023

FAKE COUPON
December 31, 2022
Previous review

I just got a coupon for $3.00 off "Any Order" for being a valued customer, so I applied it to my checkout. GUESS WHAT? My order DOESN'T QUALIFY. FAKE FAKE FAKE

Date of experience: December 1, 2022

We'll see...
May 7, 2022
Previous review

Not liking the size chart. I'd like to use American measurements and clothing sizes please! I don't like returning things.

Date of experience: May 7, 2022

We'll see...
November 24, 2021
Previous review

Twice I have selected and ordered just to have an email saying items were no longer available. Then I cancel only to see it up on the website still.

Date of experience: November 23, 2021
Florida
1 review
0 helpful votes
Follow Patricia W.
Unfollow Patricia W.
Share Review
Report Review

The Product I Ordered did not Match What I Received
February 2, 2023
Updated review

Great price but Christmas sweaters should have red and not dark orange coloring. Also, size Medium was actually an Extra Large on me.

Date of experience: January 3, 2023

Easy Purchase
December 4, 2022
Previous review

The shipping price for one sweater was steep but I love the Christmas sweater so much; couldn't resist!

Date of experience: December 4, 2022
Minnesota
1 review
0 helpful votes
Follow Alexander H.
Unfollow Alexander H.
Share Review
Report Review

It's a little confusing. Enthralled with your products!
January 3, 2023
Updated review

Love your products, I have 4 daughters and granddaughters as well. I love your clothes!

Date of experience: January 2, 2023

Waiting for my cute boots. Have not received any merch from you as yet, but ordered bday presents. Hope they get here. I also wanted to order a top I could not find again. Bought for my dtrs and myself. Anxious to get the merchandise. Thank you.

Date of experience: January 2, 2023

Complete and thorough, thank you.
December 25, 2022
Previous review

Fun and substantial wardrobe offerings. I love it and look forward to shopping more w you.

Date of experience: December 25, 2022

Easy to follow instructions
December 24, 2022
Previous review

Fun stuff, just what I was looking for, for my daughters. Thank you.

Date of experience: December 24, 2022
California
1 review
0 helpful votes
Follow Vincent O.
Unfollow Vincent O.
Share Review
Report Review

A joke gift
January 3, 2023
Updated review

Shipping is very high for an online order.
"Practical" & a joke!

Date of experience: January 2, 2023

Shipping
January 1, 2023
Previous review

Shipping is very high for an online order.

Date of experience: December 2, 2022
Arizona
1 review
0 helpful votes
Follow Tammy O.
Unfollow Tammy O.
Share Review
Report Review

Moderately satisfied
February 1, 2023

I received items sporadically; the leggings were ok but the shoes were plastic. Not good quality at all. The second shipment was really, really late and the quality of the shirt was not good. I requested a return for two products - one for the shoes and for the one that came 2 weeks late (was a Christmas shirt that arrived on New Years). I never got an email reply for the first return request. Had to "Live Chat" then I received an email the next day - but it was a "return label only" to China and that I was responsible for the shipping. After many attempts, I did finally receive a nice email and an offer of a 40% refund and I could keep the items. At least it was something positive which was appreciated.

Date of experience: January 2, 2023
Miss W. Zolucky Rep
over a year old

Thank you for your feedback and sorry to hear that you are not satisfied with our product and service. We sent you an email when received your return request. If you did not receive it, please try to check your spam folder.
According to the return policy, the customer is responsible for the return shipping fee. Please check our return policy here https://zolucky.com/information/returns-exchanges
I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!

Florida
3 reviews
10 helpful votes
Follow Tracy S.
Unfollow Tracy S.
Share Review
Report Review

Horrible service on orders
January 2, 2023

Still waiting on two items after a month from order date they tell me wait no refund me my money. Think before you use this company they steal your money and dont deliver.

Date of experience: January 2, 2023
Colorado
1 review
0 helpful votes
Follow Tyler X.
Unfollow Tyler X.
Share Review
Report Review

Shipping costs are way too expensive!
February 1, 2023

Shipping costs should be reduced. I know it doesn't cost 30 bucks to ship a few pieces of clothing!

Date of experience: January 2, 2023
Illinois
2 reviews
0 helpful votes
Follow Jill L.
Unfollow Jill L.
Share Review
Report Review

Great
January 1, 2023

Pics were great and the reviews and prices, arrived quickly on my porch

Date of experience: January 1, 2023
Washington
1 review
0 helpful votes
Follow Eric K.
Unfollow Eric K.
Share Review
Report Review

Some items were the wrong size.Sure didn't match the size from other manufacturers!

Date of experience: January 1, 2023

Wrong size
December 28, 2022
Previous review

Some items were the wrong size.

Date of experience: November 28, 2022
Washington
1 review
0 helpful votes
Follow James J.
Unfollow James J.
Share Review
Report Review

Poor service
January 30, 2023
Updated review

Received only part of our order. Were told they did not know when the balance would be available.
Cancelled the balance of our order. Will not order from the site again.

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 31, 2022
Miss W. Zolucky Rep
over a year old

Sorry for the delay issue. The items are hot sale items and the stock is not enough. The supplier is making the items in bulk and no exact shipping date is provided. We sincerely apologize for the trouble caused.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!


Great products
November 28, 2022
Previous review

Wonderful site.

Date of experience: November 28, 2022