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The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
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I have ordered several items, and this website is interesting and easy to use.
But I did have to wait 5 weeks to receive my order.
I have ordered several items, and this website is interesting and easy to use.
I love the products, and the prices are great. Easy website to use.
This was an easy website to use, and had some nice looking clothes.
The garment I received is inferior in every way. I will never wear it nor will I ever do business again withZplucky.
This site has cute clothing however, the sizing is not accurate. Item run at least 2 sizes too small and it is expensive to return the things that don't fit.
I purchased a shirt that came in several colors, green and blue were among them. I chose green. I received blue. They said to email a picture of it. I did. They said that is green - the color may appear differently on your computer screen. Ok, maybe so. But when it arrived, I am looking at it with my eyes - it is completely blue. Not green. Blue is not green and you can't make blue be green - except maybe on a computer screen. I will never order again. Maybe orange is yellow, also, who knows.
Ordered a sweatshirt in January --- Jan 20 to be exact. Was told payment was received. Was told that the item would be here in 15 - 18 days. Not true, now receiving an email that the item will be here in 25 days -- that is business days not weekends. Not sure if the item will be qualitiy or as ordered but will do another review when/if it arrives. If you've got tons of time to wait for an item great; I do not.
They offer stylish items that can be used by senior citizens.
The clothes are larger than their stated size. I ordered small sizes, and they appear medium. I ordered medium sizes and they looked like tents on me. I donated most of them because return shipping is too high for the value.
Additional views (back, side) of clothes would help deciding purchases
I was not pleased with the workmanship or materials, but for the price I paid they are acceptable to me.
The top was nice; however it took two-weeks longer than original delivery date. This seems to be the norm. I placed another order and it looks like I'm going to be waiting for my package again.
I love the selection and pricing, shipping was horrible.
I love the shopping experience, I just hope I can have it by Christmas
Apparently this was my issue and it was resolved very quickly.
Issues: Please refund my shipping charge. It was $26. And some cents.
Thank you
See above. Please refund my shipping charge. It was $26. And some cents.
Thank you
Easy purchase and great looking product….
Easy purchase and great looking product………
Customer service tried to be helpful I with problems..
The discount code could not be applied to the order. Why?
So far, I've had a big selection to choose from. Easy checkout. I am hopeful the quality of the products are just as good!
Wow!Great selection to choose from this company.
I heard that your company was great. I am hard to fit for clothes and rarely do I shop online. But I am very happy withy selection. Thanks!
Products were well made but totally the wrong size. So had to cancel remainder of order
Everything I ordered came in great condition and nicely packaged.
It took almost a month to arrive. I had to email twice to get any response.
M the sizes were not true when received
Very poor color quality.
I was excited about getting my order but was disappointed at the quality of the fabric the items were made from. The dress fabric is so thin. Extremely so. The cost deserves better quality. I have to say it has made me decide not to order any more clothing. Too bad.
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at [email protected] or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!


Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~