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Zolucky

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,437 reviews

We monitor reviews for authenticity

Arizona
2 reviews
0 helpful votes
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Easy to use
January 20, 2023
Updated review

I have ordered several items, and this website is interesting and easy to use.
But I did have to wait 5 weeks to receive my order.

Date of experience: January 19, 2023

Easy to use
December 20, 2022
Previous review

I have ordered several items, and this website is interesting and easy to use.

Date of experience: December 20, 2022

Great website
December 13, 2022
Previous review

I love the products, and the prices are great. Easy website to use.

Date of experience: December 13, 2022

Great looking products
December 13, 2022
Previous review

This was an easy website to use, and had some nice looking clothes.

Date of experience: December 12, 2022
Florida
1 review
0 helpful votes
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Poor fit, cheesy fabric
February 19, 2023
Updated review

The garment I received is inferior in every way. I will never wear it nor will I ever do business again withZplucky.

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 19, 2023
Miss W. Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~


Pricey shipping
December 20, 2022
Previous review

Difficult to enact discount code.

Date of experience: December 20, 2022
Florida
1 review
0 helpful votes
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Too easy to order the wrong size
January 19, 2023

This site has cute clothing however, the sizing is not accurate. Item run at least 2 sizes too small and it is expensive to return the things that don't fit.

Date of experience: January 19, 2023
Arkansas
1 review
0 helpful votes
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Purchased green shirt got a blue shirt
February 18, 2023

I purchased a shirt that came in several colors, green and blue were among them. I chose green. I received blue. They said to email a picture of it. I did. They said that is green - the color may appear differently on your computer screen. Ok, maybe so. But when it arrived, I am looking at it with my eyes - it is completely blue. Not green. Blue is not green and you can't make blue be green - except maybe on a computer screen. I will never order again. Maybe orange is yellow, also, who knows.

Date of experience: January 19, 2023
California
7 reviews
14 helpful votes
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Poor Shipping
January 19, 2023

Ordered a sweatshirt in January --- Jan 20 to be exact. Was told payment was received. Was told that the item would be here in 15 - 18 days. Not true, now receiving an email that the item will be here in 25 days -- that is business days not weekends. Not sure if the item will be qualitiy or as ordered but will do another review when/if it arrives. If you've got tons of time to wait for an item great; I do not.

Date of experience: January 19, 2023
Nevada
2 reviews
0 helpful votes
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Silver Fox 29
January 19, 2023
Updated review

They offer stylish items that can be used by senior citizens.

Date of experience: January 19, 2023

Silver Fox 95
December 7, 2022
Previous review

I pray this order is delivered in Timely Manner

Date of experience: December 6, 2022

SILVER FOX 29
November 8, 2022
Previous review

Love the styles

Date of experience: November 8, 2022
Washington
1 review
0 helpful votes
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Nice Clothes, great value.
January 18, 2023
Updated review

The clothes are larger than their stated size. I ordered small sizes, and they appear medium. I ordered medium sizes and they looked like tents on me. I donated most of them because return shipping is too high for the value.

Date of experience: January 18, 2023

More Pictures Please!
February 12, 2023
Previous review

Additional views (back, side) of clothes would help deciding purchases

Date of experience: January 13, 2023
Illinois
1 review
0 helpful votes
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Received them in reasonable time.
January 18, 2023

I was not pleased with the workmanship or materials, but for the price I paid they are acceptable to me.

Date of experience: January 18, 2023
Nevada
2 reviews
0 helpful votes
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To 30 days to receive product
February 17, 2023
Updated review

The top was nice; however it took two-weeks longer than original delivery date. This seems to be the norm. I placed another order and it looks like I'm going to be waiting for my package again.

Date of experience: January 17, 2023

Discount codes?
December 19, 2022
Previous review

Unable to tell if discount codes were applied.

Date of experience: December 18, 2022
Maryland
1 review
0 helpful votes
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Want for Christmas
February 15, 2023
Updated review

I love the selection and pricing, shipping was horrible.

Date of experience: January 16, 2023

Want for Christmas
December 17, 2022
Previous review

I love the shopping experience, I just hope I can have it by Christmas

Date of experience: December 17, 2022
California
1 review
0 helpful votes
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My issue was resolved very quickly. Thanks
January 16, 2023
Updated review

Apparently this was my issue and it was resolved very quickly.

Issues: Please refund my shipping charge. It was $26. And some cents.

Thank you

Date of experience: January 16, 2023

You charged me for shipping when it said i should have free shipping
February 14, 2023
Previous review

See above. Please refund my shipping charge. It was $26. And some cents.

Thank you

Date of experience: January 14, 2023

Do i love like what i ordered?
January 13, 2023
Previous review

I'll let you know when i get it.

Date of experience: January 13, 2023
Maryland
1 review
0 helpful votes
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Good job
February 15, 2023
Updated review

Easy purchase and great looking product….
Easy purchase and great looking product………

Date of experience: January 16, 2023

Good job
December 17, 2022
Previous review

Easy purchase and great looking product….

Date of experience: December 16, 2022
Alabama
1 review
0 helpful votes
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Order complete
January 16, 2023
Updated review

Customer service tried to be helpful I with problems..

Date of experience: January 16, 2023

Discount code not accepted
February 14, 2023
Previous review

The discount code could not be applied to the order. Why?

Date of experience: January 15, 2023
Tennessee
1 review
0 helpful votes
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Fantastic Selection
January 15, 2023

So far, I've had a big selection to choose from. Easy checkout. I am hopeful the quality of the products are just as good!

Date of experience: January 14, 2023
Mississippi
1 review
0 helpful votes
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Buying a dress from zolucky
January 15, 2023

Wow!Great selection to choose from this company.
I heard that your company was great. I am hard to fit for clothes and rarely do I shop online. But I am very happy withy selection. Thanks!

Date of experience: January 14, 2023
Arkansas
1 review
0 helpful votes
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Nice but don't fit
February 14, 2023

Products were well made but totally the wrong size. So had to cancel remainder of order

Date of experience: January 14, 2023
South Carolina
2 reviews
0 helpful votes
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Easy shopping
January 14, 2023

Everything I ordered came in great condition and nicely packaged.

Date of experience: January 14, 2023
Connecticut
1 review
0 helpful votes
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Slow Shipping
February 13, 2023
Updated review

It took almost a month to arrive. I had to email twice to get any response.

Date of experience: January 14, 2023

Always interesting styles
December 14, 2022
Previous review

Just what i was looking for.

Date of experience: December 14, 2022
Florida
1 review
0 helpful votes
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M the sizes were not true when received
Very poor color quality.

Date of experience: January 13, 2023
Virginia
1 review
0 helpful votes
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Disappointed
January 13, 2023

I was excited about getting my order but was disappointed at the quality of the fabric the items were made from. The dress fabric is so thin. Extremely so. The cost deserves better quality. I have to say it has made me decide not to order any more clothing. Too bad.

Date of experience: January 13, 2023