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ZipRecruiter

3.8

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ZipRecruiter Reviews Summary

ZipRecruiter has a rating of 3.8 stars from 579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipRecruiter most frequently mention customer service, live chat and free trial. ZipRecruiter ranks 2nd among Recruiting sites.

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Missouri
1 review
0 helpful votes
Follow R B.
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Shawana provided excellent service and guidance while I was working to move a third company to ZipRecruiter. You will not find a better forum to post jobs! Thank you Shawana and ZIP :)

Date of experience: October 11, 2017
Arizona
1 review
0 helpful votes
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Randy walked me through my job board to repost and was most helpful. Got the job reposted and hope to have a lot more candidates. Randy gave great details and was so quick to respond when I couldn't locate what I needed.

Date of experience: October 11, 2017
Pennsylvania
1 review
0 helpful votes
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Helpful Helper
October 12, 2017

Randy answered my questions and was super helpful with finding the best plan for me and my business! Thanks Randy!

Date of experience: October 11, 2017
Virginia
1 review
0 helpful votes
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I signed up for ZipRecruiter on September 18th and the process was so easy/quick that I forgot a lot of important information regarding my account...

I posted a job today and I was a little nervous that I may have boosted or posted too many jobs, and I did not want to get an additional charge for that. I chatted in and Shawana not only dived into my account and gave me the information I needed regarding my renewal but also reviewed my job ad, let me know I had 2 applicants already (boosting my confidence in the ad), walked me through how to post/close a job, how to find how many remaining resume views I have left, and how many people I can invite to apply to our job daily.

It was a very informative and helpful chat and I was able to leave that chat feeling confident and secure in the answers I received.

Date of experience: October 11, 2017
New Jersey
1 review
0 helpful votes
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Great Experience
October 11, 2017

Took this for a trial run and think its a great tool. Will definitely consider it for future hires. Excellent customer service from Courtney, super helpful.

Date of experience: October 10, 2017
Nevada
1 review
0 helpful votes
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Awesome help
October 10, 2017

I was missing some content from my promotional offer. Alexis F helped me quickly and resolved my issue 100%

Date of experience: October 10, 2017
California
1 review
0 helpful votes
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New Client
October 10, 2017

I am a new client and have found your website most helpful. But would not have know about searching your site for applicants had DeJuan Bennett not informed me. What a great feature.

Date of experience: October 10, 2017
Georgia
1 review
0 helpful votes
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Love the chat box, great people, always get my issues resolved, quickly and correctly.
It is the easiest way to contact Zip Recruiter if there is ever an issue, which is rare.

Date of experience: October 10, 2017
Texas
1 review
0 helpful votes
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Stacia was great!
October 10, 2017

Stacia was very helpful and fixed my problem quickly! She was also very friendly and professional. She communicated with me clearly and gave me different options on how to fix my account.

Date of experience: October 10, 2017
District of Columbia
1 review
0 helpful votes
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I had an urgent request, and Alexis was able to answer all my questions and remedy the issue in a very timely fashion.

Date of experience: October 10, 2017
Texas
1 review
0 helpful votes
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Great customer service
October 10, 2017

The online chat was a very good experience. Although my problem wasn't completely solved she had all the answer. On the to Validation Department. Thanks Alexis

Date of experience: October 10, 2017
Kansas
1 review
0 helpful votes
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This entire team makes the hiring process so much easier! From start to finish ZipRecuiter has been right there to answer any questions that may come up. Easy to get started and stay on top of things. The live chat option is invaluable, I just finished chatting with Randy who had an answer for me right away. Everyone is very friendly and knowledgeable. I am so grateful to this team! PS-Received excellent candidates immediately and the interviews have been great! No doubt we have found the right people for our company thanks to ZipRecruiter!

Date of experience: October 10, 2017
New Jersey
1 review
0 helpful votes
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Fast help
October 10, 2017

Didn't think I would need to look for another job so quick. Had my account closed in August. They got my account back open so I still has all the references there

Date of experience: October 10, 2017
Michigan
1 review
0 helpful votes
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Shawna helped me immediately with a question I had regarding resumes in the database. I appreciate her very timely response and polite interactions over the chat feature!

Date of experience: October 9, 2017
California
1 review
0 helpful votes
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Great Customer Service
October 10, 2017

I called to solve a problem on ZipRecruiter and Randy was very helpful in assisting me. Thanks Randy!

Date of experience: October 9, 2017
India
1 review
0 helpful votes
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Randy... you rock
October 10, 2017

Randy helped me with a free trial immediately... You rock man. God bless you and keeps you zipped with ZipRecruiter...

Date of experience: October 9, 2017
North Carolina
1 review
0 helpful votes
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I have had a couple issues logging into my account and Alexis was a doll. She helped me fix my email login information and solved everything swiftly. I really appreciate all your help Alexis!

Date of experience: October 9, 2017
Pennsylvania
1 review
0 helpful votes
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Always So Quick
October 9, 2017

Ziprecruiter has the best help in the world! Everytime I jack something up they figure a way to make it right. Thanks to Randy for getting me cleared up quickly. Glad we use Ziprecruiter

Date of experience: October 9, 2017
Ohio
1 review
0 helpful votes
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Randy helped me to "pause" our account, as we were finished with hiring. Randy was amazing and took care of my request quickly. Thank you ZipRecruiter!

Date of experience: October 9, 2017
Iowa
1 review
0 helpful votes
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Shawana helped me with optimizing my job posting. She suggested I add screening questions and told me how to check resumes.

Date of experience: October 9, 2017

From the business

Search for jobs hiring in your area using ZipRecruiter's job search engine - the best way to find a job. Find jobs hiring near you and apply with just 1 click.


ziprecruiter.com
Founded in 2010
Santa Monica, CA, United States