ZillowReviews 586

Zillow is mostly accurate, not always, but mostly. Sometimes, transactions and transactional information disappears completely, and it is impossible to find it, get it back or verify what happened. Sometimes, I have filed a rating for those they push and promote, and Zillow trashes any ratings that aren't 4 or 5 star ratings. Zillow is very biased and sells out. Overall, Zillow is very useful and a bit better than any of its competitors.

Horrible customer service. I listed my rental on Zillow and started getting calls the same day. 48 hours later I had my rental secured with a new tenant! Great! So now I have been spending the last two weeks trying to remove the rental so people stop calling me. I have contacted Zillow corporate in Seattle three times and all you get is an answering machine telling you to leave a message and I'll call you back. They never called back. There is no Tab for landlords on their website! Oh we can a half later, I am giving up. The thing is, that this is going to reflect negatively on Zillow because when people don't get return phone calls for me, they will blame Zillow, not me.

7603 Vicar Street, New Carrollton, MD Rental Property: Attention new Rental Seekers. When reviewing this property, with interest to rent, please get clear information on the lease and the expectation of the lease information after a year. The renewal process will be your biggest focus point. I requested, after my year lease was fulfilled, about a month to month new lease and I was denied. Dont assume this rental will be month-to-month after the year lease has ended. Do your research on this property realtor Glenn.

Zillow has only replied with computer generated reply when attempting to contact them to resolve their error in placing our home on their site with two different addresses. The correct address has no tax information and their zestimate pulled from thin air is 200,000 less then the one with the incorrect address listed off market with the tax information. The house two doors down, older and less square footage was listed correctly the same day and is already pending. Our home has had no showings due to the incorrect information on their site. There is no way to contact Zillow support in person to get this corrected in a timely manor.

5/30/18
Got their service 2 months ago since my husband wanted a place near Bloomington. We are searching online for a real estate company and found Zillow. Actually Zillow is not new to us since one of our relative introduces them befire and I heard that they are the real deal when it comes to real estate. Now, I can attest that they are indeed reliable and trustworthy company. They have showed us the best choices and offered us the best value for money. They gave us a clean title and we really love our new house here in Bloomington. Thanks you so much and hope you keep helping more people achieve their dream home.

Think about it. Artificial Intelligence used to place valuation on your property. Then, would-be buyers look at the price and take it as gospel because, "I read it on the internet".
Zillow, Realtor.com, Trulia... and all the rest. They are more than happy to publish a number they won't stand behind. At the peril of a seller losing money because overzealous agents in a local real estate mafia use the hammer to favor buyer advantage of setting the price.
This truly is anti-trust violation. Price fixing. Given the "over the phone" conversations each website has with paying agents who advertise with the websites, is a clear breeding ground for dishonesty and deception.
Sellers are getting screwed, and people just walk away pissed off.

Don't just give a bad review, file complaint with Trade Commission. Zillow does serious harm to people. With me Zillow publishes their market value of our home-for-lease at $2,900 per month, when it is currently rented for $5,800 and has been appraised at $6,900! Yet they claim "it is just an estimate" and that they have no way to correct it. Apparently their employees are mindless automatons serving an algorithm. It is not just an estimate, it is a misleading published valuation of a private asset. Trade Commission, now. Get rid of these morons/crooks.

Zillow has stolen $500 from me by getting my debit card information without my consent, I never gave them my new debit card information, they have found a way to hack me and get it somehow. Until this day I have never received my refund and they have contemplated a way to prove that what they did is legal. Each "customer care" agent working ofr zillow are just trying to make commission out your zip code purchase. Please do not fall for the zillow premier agent. AVOID THIS!