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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Just as described and arrived quickly
December 20, 2025

These ornaments were just what my daughter wanted of her 3 children! Both sides printed with excellent quality. Very surprised with how quickly they arrived!

Date of experience: December 10, 2025
California
1 review
0 helpful votes
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My Christmas cards
December 18, 2025

I was pleased with the cards. The colors were vivid and a good thick cardstock, and the whimsical design is great. I love the rustic vibe. Will buy here again.

Date of experience: December 8, 2025
South Carolina
1 review
0 helpful votes
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The online program to custom design my card was very easy to work with. The delivery was very timely, much quicker than I expected. I uploaded all high resolution pictures. I chose the "high definition" upcharge as a printing option. However, I do not think all the pictures were as crisp as they should be. Additionally, a few of the cards had some bleed/blemish onto the white part of the card. This was the area of the pre-made template that did not include my pictures or customizations. The fit in the shipping box was quite tight and several of the lower right side corners of my cards were slightly bent. So all in all great design and design process, but some of the fulfillment details (printing and packaging) could be improved.

Date of experience: December 8, 2025
Arizona
1 review
0 helpful votes
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Perfect for the christmas tree!
December 18, 2025

My son loves his new ornament! Great quality, fast shipping, and perfect print! Every year my kids get a new ornament that represents something they accomplished that year. This was the perfect ornament to represent mutton busting!

Date of experience: December 8, 2025
Indiana
1 review
0 helpful votes
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I love these cards!
December 18, 2025

We recently moved, and I wanted a beach card. These are great! They looked good online but are we're even better when they arrived.

Date of experience: December 8, 2025
Illinois
1 review
0 helpful votes
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Purchased ornament
December 18, 2025

I ordered an ornament and a few days later, it came in the mail. It was exactly how I pictured it and very good quality! Thank you!

Date of experience: December 8, 2025
Texas
1 review
0 helpful votes
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Paid for express shipping on custom Christmas cards, got no delay notification, no response from customer service, and now it's too late to send cards to friends and family. Extremely disappointing

Date of experience: December 5, 2025
Utah
1 review
0 helpful votes
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Overall Good
December 16, 2025

Can be a little confusing when designing something and wasn't quite sure what some of the options were or what would actually appear on the finished/delivered product but price is reasonable and had no issues with delivery.

Date of experience: December 5, 2025
Florida
1 review
0 helpful votes
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Perfection
December 15, 2025

Not only did our invites arrive pretty quickly but they were so simple to customize and so cool that we were able to add a qr code

Date of experience: December 5, 2025
Indiana
1 review
0 helpful votes
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Christmas Ornaments
December 15, 2025

I get my kids specific types of ornaments every year with something that occurred during the year. This year my kids turned 18 and 16 so I wanted to commemorate it with something special.

Date of experience: December 5, 2025
North Carolina
1 review
0 helpful votes
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Save the dates
December 15, 2025

Insanely impressed with how quickly our order came. Ordered on a Monday and they were delivered on a Thursday that same week!

Date of experience: December 5, 2025
Sweden
1 review
0 helpful votes
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Loved how they turned out!
December 15, 2025

Quality and color of the STD was great. The picture was a little darker than the original and a little grainy but it still looks beautiful.

Date of experience: December 5, 2025
North Carolina
1 review
0 helpful votes
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Christmas ornament
December 13, 2025

The ornament was beautiful it was exactly what I wanted it came very quickly and is very good quality would definitely recommend your company

Date of experience: December 3, 2025
Colorado
1 review
0 helpful votes
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Quality Business Cards
December 13, 2025

The business card maker was easy to use, and the quality of the card is amazing! I will definitely order more business cards in the future.

Date of experience: December 2, 2025
Delaware
1 review
0 helpful votes
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Personalized photo ornament
December 13, 2025

My personalized Christmas ornament of my granddaughter is beautiful! Her photo is clear and the script on the front beautiful! I am very pleased with my Zazzle purchase and highly recommend if you're looking for a good quality personalized ornament.

Date of experience: December 2, 2025
Ohio
1 review
0 helpful votes
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Very happy with items
December 13, 2025

I went with the metal ornaments for cost cutting and I feel it was the right call. Not only was it cheaper, but the metal will not break unlike the ceramic ornaments when packed away or the pets attack the tree.

Date of experience: December 2, 2025
Texas
1 review
0 helpful votes
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Damage on Important Wedding Sign
December 12, 2025

I enjoyed the fast delivery and the updates but the item I purchased did not come perfect. It has damage on the bottom left. With the company doing lots of things for weddings you would think there would be better packaging or safety for the products. Due to the time of my wedding there is nothing I can do but in the future it will make me question using the company again.

Date of experience: November 28, 2025
Texas
1 review
0 helpful votes
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I couldn't be HAPPIER!
December 12, 2025

Card stock is phenomenal. I just started my own business and I am floored by the card stock and printing quality that Zazzle has available. My new go to for My business marketing tools.

Date of experience: December 2, 2025
Ohio
1 review
0 helpful votes
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Merry Christmas Card
December 12, 2025

The card design was perfect! I was able to write a brief message to be included along with a simple picture! The site was user friendly and the design was just what we wanted!

Date of experience: November 23, 2025
Georgia
1 review
0 helpful votes
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Good but shipping could be better
December 12, 2025

I love the cards, however they weren't packaged well so the sides of the cards were tore up. Most of them are still in good shape but about 5 were messed up

Date of experience: December 2, 2025