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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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These ornaments were just what my daughter wanted of her 3 children! Both sides printed with excellent quality. Very surprised with how quickly they arrived!
I was pleased with the cards. The colors were vivid and a good thick cardstock, and the whimsical design is great. I love the rustic vibe. Will buy here again.
The online program to custom design my card was very easy to work with. The delivery was very timely, much quicker than I expected. I uploaded all high resolution pictures. I chose the "high definition" upcharge as a printing option. However, I do not think all the pictures were as crisp as they should be. Additionally, a few of the cards had some bleed/blemish onto the white part of the card. This was the area of the pre-made template that did not include my pictures or customizations. The fit in the shipping box was quite tight and several of the lower right side corners of my cards were slightly bent. So all in all great design and design process, but some of the fulfillment details (printing and packaging) could be improved.
My son loves his new ornament! Great quality, fast shipping, and perfect print! Every year my kids get a new ornament that represents something they accomplished that year. This was the perfect ornament to represent mutton busting!
We recently moved, and I wanted a beach card. These are great! They looked good online but are we're even better when they arrived.
I ordered an ornament and a few days later, it came in the mail. It was exactly how I pictured it and very good quality! Thank you!
Paid for express shipping on custom Christmas cards, got no delay notification, no response from customer service, and now it's too late to send cards to friends and family. Extremely disappointing
Can be a little confusing when designing something and wasn't quite sure what some of the options were or what would actually appear on the finished/delivered product but price is reasonable and had no issues with delivery.
Not only did our invites arrive pretty quickly but they were so simple to customize and so cool that we were able to add a qr code
I get my kids specific types of ornaments every year with something that occurred during the year. This year my kids turned 18 and 16 so I wanted to commemorate it with something special.
Insanely impressed with how quickly our order came. Ordered on a Monday and they were delivered on a Thursday that same week!
Quality and color of the STD was great. The picture was a little darker than the original and a little grainy but it still looks beautiful.
The ornament was beautiful it was exactly what I wanted it came very quickly and is very good quality would definitely recommend your company
The business card maker was easy to use, and the quality of the card is amazing! I will definitely order more business cards in the future.
My personalized Christmas ornament of my granddaughter is beautiful! Her photo is clear and the script on the front beautiful! I am very pleased with my Zazzle purchase and highly recommend if you're looking for a good quality personalized ornament.
I went with the metal ornaments for cost cutting and I feel it was the right call. Not only was it cheaper, but the metal will not break unlike the ceramic ornaments when packed away or the pets attack the tree.
I enjoyed the fast delivery and the updates but the item I purchased did not come perfect. It has damage on the bottom left. With the company doing lots of things for weddings you would think there would be better packaging or safety for the products. Due to the time of my wedding there is nothing I can do but in the future it will make me question using the company again.
Card stock is phenomenal. I just started my own business and I am floored by the card stock and printing quality that Zazzle has available. My new go to for My business marketing tools.
The card design was perfect! I was able to write a brief message to be included along with a simple picture! The site was user friendly and the design was just what we wanted!
I love the cards, however they weren't packaged well so the sides of the cards were tore up. Most of them are still in good shape but about 5 were messed up
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

