Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Zazzle

Zazzle

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
See all photos
How would you rate Zazzle?
grey stargrey stargrey stargrey stargrey star

Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Elaine C.
Unfollow Elaine C.
Share Review
Report Review

Fast delivery
January 19, 2025

Just as expected. Thank you. Will browse Zazzle again for gifts

Date of experience: January 9, 2025
California
1 review
0 helpful votes
Follow Selina Y.
Unfollow Selina Y.
Share Review
Report Review

Details were on point and very visible. Made my project stand out. Super cute.

Date of experience: January 9, 2025
Illinois
1 review
0 helpful votes
Follow Nathanael O.
Unfollow Nathanael O.
Share Review
Report Review

The mug met my expectations
January 19, 2025

I received the mug in a timely fashion and it is in excellent condition.

Date of experience: January 9, 2025
Arizona
1 review
0 helpful votes
Follow Alexandra H.
Unfollow Alexandra H.
Share Review
Report Review

Positive and timely
January 19, 2025

I had a positive experience with this order and received it quickly.

Date of experience: January 9, 2025
Texas
1 review
0 helpful votes
Follow Hannah T.
Unfollow Hannah T.
Share Review
Report Review

Perfect
January 19, 2025

The delivery was sooner than expected! Absolutely love the card quality!

Date of experience: January 9, 2025
Utah
1 review
0 helpful votes
Follow Heidi J.
Unfollow Heidi J.
Share Review
Report Review

Great gift
January 19, 2025

I hate being forced to write fifty characters when all I wanted to say was timely delivery

Date of experience: January 9, 2025
Florida
1 review
0 helpful votes
Follow Mary H.
Unfollow Mary H.
Share Review
Report Review

The card said "enclosure card" on the sample and when they personlized it for me that printed "enclosure card" on it also

Date of experience: December 15, 2024
New York
1 review
0 helpful votes
Follow Cecilia C.
Unfollow Cecilia C.
Share Review
Report Review

Order was easy
January 10, 2025

The ornament came as expected and it was beautiful. Also it came on time

Date of experience: December 24, 2024
Maryland
1 review
0 helpful votes
Follow Deeana Z.
Unfollow Deeana Z.
Share Review
Report Review

Great for luddites!
January 8, 2025

Lots of design options and very easy to modify the template and upload your photos.

Date of experience: December 17, 2024
Wisconsin
1 review
0 helpful votes
Follow Alyssa G.
Unfollow Alyssa G.
Share Review
Report Review

Our RSVP cards came exactly as ordered & everything looked great! The shipping was very fast & the follow up to ensure the order arrived as requested was appreciated.

Will definitely order again!

Date of experience: December 28, 2024
Illinois
1 review
0 helpful votes
Follow Brigid J.
Unfollow Brigid J.
Share Review
Report Review

Chinese Christmas Cards
January 7, 2025

Ordered Christmas cards in Chinese language. Arrived on time and exactly as expected.

Date of experience: December 28, 2024
Pennsylvania
1 review
0 helpful votes
Follow Linda M.
Unfollow Linda M.
Share Review
Report Review

.
January 6, 2025

...

Date of experience: December 27, 2024
Pennsylvania
1 review
0 helpful votes
Follow Chris S.
Unfollow Chris S.
Share Review
Report Review

Christmas cards
January 6, 2025

Quality products and a quick shipment. Items were as described.

Date of experience: December 27, 2024
New York
1 review
0 helpful votes
Follow Angela I.
Unfollow Angela I.
Share Review
Report Review

Annmarie
January 6, 2025

It was wonderful! I gave it as a gift and she loved it. It was right after her mom passed away.

Date of experience: December 26, 2024
Michigan
1 review
0 helpful votes
Follow Andrea D.
Unfollow Andrea D.
Share Review
Report Review

Great choices
January 6, 2025

Cards came fast and good quality. I was worried but happy with the finished product.

Date of experience: December 26, 2024
Indiana
1 review
0 helpful votes
Follow Jerry Z.
Unfollow Jerry Z.
Share Review
Report Review

Process was easy as it was a reorder
January 6, 2025

Delivery was on schedule and the cards look great. Process was easy.

Date of experience: December 26, 2024
California
1 review
0 helpful votes
Follow Amanda E.
Unfollow Amanda E.
Share Review
Report Review

Amazing
January 6, 2025

Great quality. Everyone was so impressed with how they came

Date of experience: December 26, 2024
Nebraska
1 review
0 helpful votes
Follow Kyler U.
Unfollow Kyler U.
Share Review
Report Review

Good
January 6, 2025

Goodndhdhdjdjdjdjdjdjjdjdjdjdjdjdjdjfjjdjfjfjfjdjdjdj

Date of experience: December 26, 2024
District of Columbia
1 review
0 helpful votes
Follow Michael H.
Unfollow Michael H.
Share Review
Report Review

Good
January 6, 2025

Great looking mug that looked great and was funny and I thought it was funny.

Date of experience: December 19, 2024
Illinois
1 review
0 helpful votes
Follow Justin N.
Unfollow Justin N.
Share Review
Report Review

Mugs
January 6, 2025

Delivered quick on holidays, good experience overall on timing even with volume

Date of experience: December 26, 2024