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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Quick and easy to make! The cards were God quality and I loved them.
Good experience. Love the shirt. Came in no time. Everyone loved it
Your delivery of a calendar arrived on time by a very nice, cheerie person. Thank you.
Ordered rehearsal dinner invitations and came out great good quality and design.
The product was fine; the delivery not as much. I paid extra for faster shipping to arrive by 1/9. Invitations did not arrive until late 1/10. May not be Zazzle's fault but disappointing
Fast ordering on line and delivered on time. Good price. Exactly what I was seeking.
Quick delivery. Shirt turned out great! My husband loved it
The invites were adorable, great quality, and arrived in a timely fashion.
Very very nice quality. Was happy with the results. Thank you!
The baby shower invitations look great. They came very quickly even with regular shipping. I would definitely use this site again in the future. Thank you!
Got product on time and looked amazing and they turned out great
The oder experience was quite easy. The customization tools are easy to use and preview. The delivery was timely and the quality of the product was spot on., Overall, Zazzle sparkles!
Happy with the shopping experience. However the invitations I ordered have the information smooshed on the bottom. Computer generated and print was not spaced evenly. Not happy with result but too late to order again.
DO NOT use Zazzle. Ordered a Christmas ornament that was to be delivered well before Christmas. It was delivered on Jan 16, and it's HORRIBLE quality. This was the replacement they sent because the first one got lost in transit. They only refunded the shipping fee. I asked for a better quality replacement. They refused. HORRIFIC experience!
They keep saying I received a full refund, but I don't see it in my bank, and I just wanted the sentimental item I ordered for my parents.
Hey Tori.
I am very sorry to hear your order was not received in time. I can see that you have since received a full refund for this order.
The labels were perfect. Quick shipping! Just perfect for my egg cartons.
Well done - prompt service - professional packaging - however more expensive than it needs to be
I used Zazzle for my mom's 100th Birthday Celebration invitations. They had many beautiful designs to chose from, just by simply stating key words and colors. The invitations were shipped and delivered within a couple of days after ordering. I decided to order a few more and that was no problem. Again I received them before I could turn around. I will probably continue to use Zazzle for my future needs of personalized items.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Melinda,
I am very sorry to hear your invitations were received damaged. Please send us an email at [email protected] and we would be happy to take a look into this for you!
Thanks