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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Ordering was smooth and delivery was quick. Thanks
Did great job on baby shower invitations,
Price was good. Came on time
The process was super fun and easy and they came out so perfect!
The invitations looked great and I got them on time. Very happy.
The process was great. We were able to fully customize our invitations to how we wanted them. Once the order was placed we got notifications throughout the making and shipping of our order and received them within days instead of weeks like projected.
The order came quickly and looked nice. We were happy with the invitations.
The invitations were such great quality! The shipping was fast too!
Cute baby shower invitation. Super quick delivered
I am an Artist and I wanted to do something different with my art. I used this company to create a poster of my original art as was very happy with what I received. Got it earlier than expected and it's beautiful.
Usint Zazzle was so easy and efficient for a quick turn around party invite. The design was personal and very cute!
Wide selection, easy to navigate site, economical and great quality
Swift experience and the invites look great! Easy to customize as well
Good quality, clean graphics and fast delivery. Thank you
I loved the ease of the website and designing exactly what I needed/wanted. Customer service was professional and prompt and the shipping was fast! I will be using Zazzle for many of my future purchases.
The invitations were exactly what I was hoping they would be! They were beautiful and arrived on time. I am very please!
The invitations looked beautiful! The quality was great and I received the invitations extremely fast. I am very pleased with my order and will be ordering again.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

