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Zazzle

4.6
zazzle.com
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On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

zazzle.com
Founded in 2005
Redwood City, CA, United States
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

sherry O.
Florida
1 review
0 helpful votes
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Absolutely beautiful
May 28, 2022

Excellent service and product. Came in a timely manner. Earlier than expected. Great quality. Super easy to do online

Date of experience: May 28, 2022
bobbee A.
Alabama
1 review
0 helpful votes
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Great!
May 28, 2022

Item customization was easy & all my baby shower invites came perfect!

Date of experience: May 28, 2022
aixa B.
Florida
1 review
0 helpful votes
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Beautiful Cards!
May 28, 2022

Omggg I love my Baby shower invitation cards!
They came out so beautiful, such good quality and came right on time so I can pass them to my family and friends who don't have social media haha.

Thank you so much!

Date of experience: May 28, 2022
Kim T.
Minnesota
1 review
0 helpful votes
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Awesome!
May 28, 2022

It was super easy to customize my item and they were a hit with the family!

Date of experience: May 28, 2022
tonya O.
Illinois
1 review
0 helpful votes
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Wonderful and fast shipping
May 28, 2022

Invitations exactly as I ordered
Them prompt shipping definitely recommend

Date of experience: May 28, 2022
mary I.
Vermont
1 review
0 helpful votes
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Excellent
May 28, 2022

The product is very nice and I received it about a week earlier than expected. I'm very happy with my article and it looks great.

Date of experience: May 28, 2022
sherry R.
Illinois
1 review
0 helpful votes
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Happy
May 28, 2022

Perfect banner for our upcoming family reunion. Good quality, fast delivery, very happy with the product and the service. Thank you Zazzle

Date of experience: May 28, 2022
Jasmin S.
Illinois
2 reviews
0 helpful votes
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AMAZING!
May 28, 2022

Simple cute and very inexpensive! Def recommended especially if on budget

Date of experience: May 28, 2022
joel B.
Florida
1 review
0 helpful votes
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Everything is perfect
May 28, 2022

All things I have order on this page was so good, everything just as they described

Date of experience: May 28, 2022
john N.
Texas
1 review
0 helpful votes
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Fantastic quality
May 28, 2022

The cards I ordered were wonderful and great quality.

Date of experience: May 28, 2022
yesenia E.
Illinois
1 review
0 helpful votes
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Great items
May 28, 2022

I order my daughters quiencenera invites and they came out cute and bold letters. Also fast delivery

Date of experience: May 28, 2022
evelyn G.
Michigan
1 review
0 helpful votes
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Easy to use, great quality, received items quickly
May 28, 2022

Easy to use, great quality, received items quickly.

Date of experience: May 28, 2022
roberta N.
Michigan
1 review
0 helpful votes
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Easy, fast and CUTE
May 28, 2022

Ordered baby shower invites online, customizations were a breeze. Received in about a week. Love how they turned out. Already in the mail.

Date of experience: May 28, 2022
kali C.
Missouri
1 review
0 helpful votes
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Awesome!
May 28, 2022

Great product! Super easy to order and very fast delivery!

Date of experience: May 28, 2022
monica R.
New York
1 review
0 helpful votes
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Great
May 28, 2022

Great experience ordering. The cards are amazing. Thank you

Date of experience: May 28, 2022
Virginia K.
Oregon
1 review
0 helpful votes
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Good quality
May 28, 2022

Our invitations are amazing and exactly what we wanted.

Date of experience: May 28, 2022
hallie L.
Texas
1 review
0 helpful votes
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Shrimp boil
May 28, 2022

Easy to use and several varieties to choose from. Fastness of service

Date of experience: May 28, 2022
virginia Y.
Florida
1 review
0 helpful votes
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Great Invitations
May 28, 2022

Great quality and service! I have received a lot of positive feedback

Date of experience: May 28, 2022
josie C.
Washington
1 review
0 helpful votes
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Beautiful work
May 28, 2022

Beautiful work! Came within a week of ordering. Will be buying again!

Date of experience: May 28, 2022
donald U.
Virginia
1 review
0 helpful votes
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Ptsbg Shopper
May 28, 2022

Great from start to delivery! Will continue to use when the occasions arise.

Date of experience: May 28, 2022
2,011 reviews are not recommended
Zazzle Support
Zazzle S.
Zazzle Support
Typically responds within 9 days
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