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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I ordered this banner for my son's graduation. It was so beautifully done and well made. I paid for expedited printing and it arrived just in time. I will definitely be ordering again.
Zazzle is the absolute best place for purchasing unique and personalized items.
We use Zazzle for all our printing needs. Great projects. Fun and easy to use. Fast shipping.
10/10 the best! Thanks so much for your fast service!
It was a good experience. Getting things for my wedding. Cost and speed of shipping was amazing. Highly recommend this seller
I Bought custom wedding shower invitations and they were lovely. They arrived quickly and were high quality.
Thank you
I put together an order for bridal shower invitations. Then received an email saying they were no longer available. So I ordered a different invitation. I then received BOTH and was charged for BOTH. Not happy.
I was able to make custom thank you cards for our organization and they came out perfect!
Excellent! Very happy with our invitations! Nice quality!
When I typed the request. It showed the https on 1 line. When printed, the https is divided into 2 lines. Which will make it difficult for users
Love the design. Unable to crop photos. Showed up 2 days late.
Easy to customize, paid for expedited delivery, arrived on time! Nice quality, highly recommend
It was fine, order came quickly. Was exactly what I wanted
I loved that we were able to customize the colors of different lines to match up with our wedding colors. They printed beautifully and cannot wait to send them out!
Easy ordering and fast delivery. Great work thanks zazzle.
We used Zazzle for baby shower invitations. There were tons of cute options to pick from and they were easily customizable. They shipped quickly and arrived exactly when they said they would. We are very happy with our order!
Easy to order and the look awesome. Just what I wanted.
Good price, quality product, and delivered quickly. Thank you. I will use you again in the future.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Lisa,
We are very eager to investigate this issue, as such we've reached out to you directly via email! We look forward to corresponding further!
Thank you,
Ryan