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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I admit I was very skeptical that I would receive such beautifully designed invitation cards with envelopes for such an excellent deal. To my surprise, the invitation cards met beyond expectations--beautiful, nice card stock and just as described. We recieved many compliments.
The only thing I had some difficulty with was uploading the information to order the cards--it seemed simple, but saving the personalized text took a few tries. This was a minor inconvenience given the excellent results. I would re-order again.
The site was very easy to use and I was very happy with my invitations!
Easy, simple to find what you are looking for and getting it created and delivered.
Great as always! I order anything to with cards, parties etc. Always do a beautiful job.
My overall experience was good. I thought the the invitations came with matching envelopes but they didn't. They came with plain white envelopes.
We are Elated with our Zazzle experience! Found exactly the Birthday Card we were looking for our grandgirlie! Grateful
Easy to order. Very quick turnaround. Received within a week! Very high quality. Love the invitations I ordered.
Was happy to be able to find fine art work in post cards on your website.
Excellent service. Ordered and had a rush delivery. Came on time!
I was able to find what I was looking for in the size I wanted it. Thank you. I plan to decoupage these papers on some furniture I am painting.
Quick delivery, excellent quality. Thick card stock. Beautiful art work
Love the card beautifully made. Will be ordering again soon. Happy I found
This website. C
Thanks again
Very easy to order and they came quickly. Great quality
Wonderful experience. Timely and beautiful art work
Invitations were very nice quality
I would order from Zazzle again
Love the constant promotions and quick delivery time.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

