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Zazzle

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Beautiful and On time
June 24, 2022

I had great ease customizing my label. The shipping I expedited and came in time. Will order again

Date of experience: June 24, 2022
Georgia
1 review
0 helpful votes
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Good
June 24, 2022

It was good, I liked my product. That is all that needs to be said, thank you.

Date of experience: June 24, 2022
Florida
1 review
0 helpful votes
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Good job!
June 24, 2022

Pretty straightforward, easy. Would do it again. Just filling space now to get to 50 characters.

Date of experience: June 24, 2022
Michigan
1 review
0 helpful votes
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No Issues!
June 24, 2022

I was very happy with how my order came out, and it shipped and delivered very quickly.

Date of experience: June 24, 2022
New Jersey
3 reviews
0 helpful votes
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Baby girl shower invitations
June 24, 2022

I place an order with Zazzle a week or so ago. I received my order very quickly and I am happy with the way the invitations look! I'll be using Zazzle again to place future orders.

Date of experience: June 24, 2022
North Carolina
1 review
0 helpful votes
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Shipping charges
June 24, 2022

Bought a $3 magnet.
Shipping charges were $8
Seems too high

Date of experience: June 24, 2022
New Jersey
1 review
0 helpful votes
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Wedding Invitation
June 24, 2022

The cards were really beautifully done. It was an easy process to edit them online, no complaints.

Date of experience: June 24, 2022
Texas
1 review
0 helpful votes
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Repeat customer - LOVE ZAZZLE
June 24, 2022

I always have a great experience with Zazzle. Great templates, quality printing, and quit turnaround time. I've used them every year for my daughters birthday invitations, and with my son's first birthday right around the corner I'll use Zazzle for his invites too!

Date of experience: June 24, 2022
Maryland
1 review
0 helpful votes
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Wedding Invitations
June 24, 2022

Invitations arrived and looked beautiful. Paper quality is excellent and very happy with the order.

Date of experience: June 24, 2022
Washington
1 review
0 helpful votes
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Lovely
June 24, 2022

Easy to shop and find what I'm after, good delivery times.

Date of experience: June 24, 2022
New York
1 review
0 helpful votes
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Invites
June 24, 2022

No issues at all, came before expected with good quality

Date of experience: June 24, 2022
Virginia
1 review
0 helpful votes
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Excellent!
June 24, 2022

Got my order faster than I thought and was exactly what I wanted. It was a gift and my father absolutely loved it. Thank you so much!

Date of experience: June 24, 2022
Florida
1 review
0 helpful votes
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Cutie on the way
June 24, 2022

Love the baby shower invites. Adorable & very quick delivery.

Date of experience: June 24, 2022
Texas
1 review
0 helpful votes
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Excellent
June 24, 2022

Easy to place order, received order before the promise date

Date of experience: June 24, 2022
Texas
1 review
0 helpful votes
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Great!
June 24, 2022

It was fast and easy. Really quick delivery. Loved how the product came out!

Date of experience: June 24, 2022
Texas
1 review
0 helpful votes
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Could be a little less in cost but overall efficient experience

Date of experience: June 24, 2022
Michigan
1 review
0 helpful votes
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Great quality
June 24, 2022

Designed my wedding invitations on my PHONE! Talk about user friendly and easy! Plus, the card stock and matte coloring was perfect for my vintage design.
I did order a sample first, and my only complaint is cost of shipping, because I did have to pay $$$ for the single sample and then later my actual order.

Date of experience: June 24, 2022
California
1 review
0 helpful votes
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Wedding invites
June 24, 2022

Amazing! Great job printing these out exactly as I pictured.

Date of experience: June 24, 2022
California
1 review
0 helpful votes
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Very Disappointed
July 23, 2022

I needed business cards and marketing for an event. I ordered them days in advance and paid the extra $30 to get them expedited just in case, so they would get to me in time. Now two days before the event I received an email they changed the delivery date of my order, well now they won't get here in time. Waste of money and time.

Date of experience: June 23, 2022
Zazzle S. Zazzle Rep
over a year old

Hi Amy,
We are very sorry to hear of the issues you encountered with your business card order! I can see you have been assisted by a member of our team. Should you need anything more, please reach out to us at [email protected]!
Thank you,
Ryan

Kansas
1 review
0 helpful votes
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A satisfied customer
June 23, 2022

Would definitely order from here again, the quality is great, the service is user friendly, delivery time was quick! Would recommend to others, actually already have to a few people. I got two canvas custom made with my own pictures, the quality of the pictures could be a bit better, but that's my only complaint. Oh and the items are affordable!

Date of experience: June 23, 2022