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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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My daughter was thrilled with this beautiful invitation!
Everything was perfect as I ordered. My item arrived before it said it would. I would definitely order more items in the future. Thank you zazzle
Fabulous! The invitation was beautiful and we received a note from the artist, afterwards.
The invitations were easy to make and look great! Delivery was quick Positive experience with this vendor.
I am very pleased with my order & it was sent in a timely manner
Fast shipping. Received well before date I was given. Great quality!
Lots of designs and a very user friendly design tool
I'm very pleased with the invitation, they arrived quickly.
Ordering the Sandra Boynton cards through Zazzle was easy and quick!
It was my first time placing an order with them but I will definitely use them again!
Good product and lots of selections in wedding invitation. I am satisfied. I definitely recommend. Thanks.
Very good, fast service great choices! Love the artwork
I loved the fast shipping and great service. Th invitations looked amazing.
These Pride pronoun buttons are sharp, with a fun rainbow motif & lettering. Best I've seen! I will buy more to give as gifts.
Loved my greeting cards, they are beautiful and came quickly
I ordered Save the Date postcards. They turned out beautifully - we can't wait to send them to our loved ones!
Loved the invitation we had to pick from - it wasn't easy to decide. They came much faster than noted, and turned out just the way we expected them to.
The wedding shower invitations were so small that I couldn't read the print for the location, date, rsvp, etc. I like the invitations, but way too small to send to people. I realize it was my choice to pick the size but I didn't realize it would be so small. I placed another order for a larger size, but the discount you offered for the next order said it was expired.
The invitations I received were high quality and the paper was thick as were the envelopes. She kept saying how nice they were. My mom was very pleased with them for her 80th birthday party!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Carla,
Regarding your invitations we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Zazzle!