On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The invitations were absolutely adorable! Also, very easy to make. My daughter loves them
Nendndkdndndndndndndndndndndndnndndndndndndndndndndndndndndndkdndndndndndndndndndndndndndndndndndnd
We ordered our Save the Date cards and return address labels from Zazzle and were very pleased with both products! Easy design process that made it easy to incorporate our own photos into both the cards and labels, fast shipping and great quality! Definitely recommend and will use again in the future!
Needed some stickers to hand out. Ordered them from Zazzle. They came very quickly. Everything was perfect.
Very happy with my cards,they're beautiful and a great quality.
Also fast delivery!
The product arrived as ordered and ahead of the promised delivery date. However, the photo quality was dull. Not at all as brilliant as the photograph that was sent. I then used a different vendor and it came out perfectly.
Got the order in just a few days. Exactly as pictured. Perfect!
Delivered before promised and the quality was better than the picture.
Website was confusing and I ordered way more than I needed.
Love the card! The photos turned out a bit gritty, not sure why!
Hello Dianna,
I apologize for your cards not meeting your expectations. That's certainly not the experience we strive for.
I will be reaching out shortly via email to provide some suitable resolutions.
I hope we can resolve this promptly,
Kind regards,
Craig
I wish the back of the card were totally blank. I wanted to put a greeting but somehow with the Zazzle logo there, it doesn't look quite right.
My puppy recently had emergency surgery to save her life. I needed to thank the vet team for saving my puppy's life! So of course I had a custom thank you card made with my pup's picture. It came out GREAT Thank you so much!
I was able to "design" my family Christmas card easily and they were made quickly and shipped quickly. Thanks so much!
Loved being able to write my verse inside the card. Really made it personal
I thought these cards would be actual advent calendars. That's what I thought I was ordering. They are very pretty cards, but not what I thought I ordered. I guess I misread.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Stationery Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gary,
I'm sorry you were not completely satisfied with your thank you cards.
I will be contacting you by email shortly to help resolve this issue.
I look forward to assisting you further.
Kind regards,
Craig