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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Product was pigmented and vibrant. Exactly what I hoped for
The entire process was great! Easy to customize, and download photos. Turnaround time was quick with on time delivery.
I felt the site was very easy to use and was very happy with the product, but i feel the site was misleading concerning lead time. Needed my item sooner rather than later and was upset that it cost me way too much for express shipping. I think using USPS priority mail would have cost 1/3 of the price i paid for shipping and i would have received my product just as quickly!
This purchase was definitely worth it. It came out great! I'll definitely be a repeat customer going forward for every special occasion!
Everything was great except i kept getting booted from the sight an had to keep re-enter All the info. Somehow there were some punctuation errors im not sure if it was my fault or the supplier. Dont know how to contact.
The Zazzle site is easy to navigate and the projects are easy to edit!
I made sure to pick a style that I can write on. The colors are perfect, and everything is so cute!
I ordered cards for a Celebration of Life event. They turned out beautiful, the price was right and they were delivered on time. I must say I am one happy camper.
Lovely product (John Constable post cards), easy process, and quick shipping. Exactly what I was hoping for!
I created a word cloud to put on postcards. It looked great on the computer but on the post cards some of the words were extremely small and hard to read.
The sign arrived quickly and turned out to be exactly what I wanted and more!
The sign I ordered for my daughter came out great! It's exactly what I put in to be printed on the sign, and was not damaged.
All three of the signs were amazing! There delivered quickly!
Easy shopping and quick delivery. I enjoy using Zazzle. Highly recommend
Wonderful experience, easy to navigate website with quality reasonably priced products.
So many options and the delivery was super speedy and came before the date. Super happy with my invites!
The entire experience from beginning to end has been nothing short of amazing! It was really easy to design and submit my order. It shipped quickly and arrived about a week before the expected date!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

