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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Got beautiful wedding invitations. I needed them fast so had to pay $40 for shipping but they came earlier then expected so I was pleased!
Placing the order was very simple. Delivery came earlier than expected. The site was very easy to navigate. I would definitely use Zazzle again.
Ordered invitations for my sister's Quinceañera and they were PERFECT!
In love with them, Thank you!
Recommend if you're looking for any type of party invitations.
Signs were nice and just what I expected. They arrived on time and in good shape. Would order them again if needed.
It was easy to order and my t shirt shipped and arrived in a relatively short amount of time.
I was surprised that my white shirt did not have the logo on the back of the shirt like the blue shirt that I had ordered
It came as I designed it, the system just made an error with the size of my shirt.
I purchased a gift for friends celebrating their 60th wedding anniversary. I paid the extra for fast delivery. Not only did it not arrive when promised but they made no effort to inform me of the delay. When I called to check on the order they had no idea when I would receive my purchase. Don't buy from this unprofessional company.
Good quality. Cute product that will be used with wedding invitations.
I had to make favors for a wedding for the next week and Zazzle was able to print and ship before the big day! Thank you.
Package came bent and so were some of the thank you post cards that I ordered. Otherwise, design is great and the overall product is beautiful. I've purchased many items from this particular seller and in this style and had zero issues. While I think the product could've been packaged better, I assume something heavy just got dropped on it in transport.
Beautiful invitation, but note that they do not come with response cards
Ordering business cards from Zazzle is an easy process. I made the mistake of not paying attention to the font size and had to reorder because the lettering was too small. While the process is easy, take your time when ordering to make sure it is exactly like you want it.
The business cards I ordered exceeded my expectations. Thank you!
I was looking for specific cards that I could not find in stores and they had them! Even was able to personalize one. Great options. Great quality!
Cards came quick and looked amazing. I will definitely order again.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Ronald,
I am very sorry to hear of the issues encountered with your order, that certainly isn't the experience we would want you to have! I can see you have been assisted with a full refund of your order at this time! Should you require anything else, please reach out to us at [email protected]!
Thank you,
Ryan