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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Wedding invitations
July 10, 2024

Got beautiful wedding invitations. I needed them fast so had to pay $40 for shipping but they came earlier then expected so I was pleased!

Date of experience: June 30, 2024
New York
1 review
0 helpful votes
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Great site
July 10, 2024

Placing the order was very simple. Delivery came earlier than expected. The site was very easy to navigate. I would definitely use Zazzle again.

Date of experience: June 30, 2024
North Carolina
1 review
0 helpful votes
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Love Them!
July 10, 2024

Ordered invitations for my sister's Quinceañera and they were PERFECT!
In love with them, Thank you!
Recommend if you're looking for any type of party invitations.

Date of experience: June 30, 2024
Massachusetts
1 review
0 helpful votes
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10/10
July 10, 2024

Great experience. I used these for my new business and my cards were beautiful thank you

Date of experience: June 30, 2024
Virginia
1 review
0 helpful votes
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As described
July 10, 2024

Signs were nice and just what I expected. They arrived on time and in good shape. Would order them again if needed.

Date of experience: June 30, 2024
Connecticut
1 review
0 helpful votes
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My T-shirt oder.
July 10, 2024

It was easy to order and my t shirt shipped and arrived in a relatively short amount of time.

Date of experience: June 30, 2024
North Carolina
1 review
0 helpful votes
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Delivery
July 10, 2024

Invitations look great and delivery was perfect timing. I will definitely use Zazzle in the future.

Date of experience: June 30, 2024
California
1 review
0 helpful votes
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Great quality.
July 9, 2024

I was surprised that my white shirt did not have the logo on the back of the shirt like the blue shirt that I had ordered

Date of experience: June 29, 2024
California
1 review
0 helpful votes
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Custom satisfaction
July 8, 2024

It came as I designed it, the system just made an error with the size of my shirt.

Date of experience: June 28, 2024
Connecticut
2 reviews
0 helpful votes
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I purchased a gift for friends celebrating their 60th wedding anniversary. I paid the extra for fast delivery. Not only did it not arrive when promised but they made no effort to inform me of the delay. When I called to check on the order they had no idea when I would receive my purchase. Don't buy from this unprofessional company.

Date of experience: June 28, 2024
Zazzle S. Zazzle Rep
over a year old

Hi Ronald,
I am very sorry to hear of the issues encountered with your order, that certainly isn't the experience we would want you to have! I can see you have been assisted with a full refund of your order at this time! Should you require anything else, please reach out to us at [email protected]!

Thank you,
Ryan

Florida
1 review
0 helpful votes
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RSVP Cards
July 8, 2024

Good quality. Cute product that will be used with wedding invitations.

Date of experience: June 28, 2024
California
1 review
0 helpful votes
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Good I misunderstood how small the font was gonna be on the back

Date of experience: June 28, 2024
California
1 review
0 helpful votes
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Saved the Day!
July 8, 2024

I had to make favors for a wedding for the next week and Zazzle was able to print and ship before the big day! Thank you.

Date of experience: June 28, 2024
New Jersey
1 review
0 helpful votes
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Beautiful product
July 8, 2024

Package came bent and so were some of the thank you post cards that I ordered. Otherwise, design is great and the overall product is beautiful. I've purchased many items from this particular seller and in this style and had zero issues. While I think the product could've been packaged better, I assume something heavy just got dropped on it in transport.

Date of experience: June 28, 2024
Maine
1 review
0 helpful votes
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Beautiful invitation
July 8, 2024

Beautiful invitation, but note that they do not come with response cards

Date of experience: June 28, 2024
Illinois
1 review
1 helpful vote
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Ordering business cards from Zazzle is an easy process. I made the mistake of not paying attention to the font size and had to reorder because the lettering was too small. While the process is easy, take your time when ordering to make sure it is exactly like you want it.

Date of experience: June 28, 2024
Pennsylvania
1 review
0 helpful votes
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Business cards
July 8, 2024

The business cards I ordered exceeded my expectations. Thank you!

Date of experience: June 28, 2024
Illinois
1 review
0 helpful votes
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Had what I was looking for.
July 8, 2024

I was looking for specific cards that I could not find in stores and they had them! Even was able to personalize one. Great options. Great quality!

Date of experience: June 28, 2024
California
1 review
0 helpful votes
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Excellent service
July 8, 2024

Cards came quick and looked amazing. I will definitely order again.

Date of experience: June 27, 2024
Virginia
1 review
0 helpful votes
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Fast & safe
July 8, 2024

I received my business cards so fast and also the quality was amazing

Date of experience: June 27, 2024