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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
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Awesome quality!
July 27, 2024

The app was really easy to use. The results and quality of the product were exceptional!

Date of experience: July 17, 2024
Colorado
1 review
0 helpful votes
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This basic t-shirt with my custom image was well priced, good material and size, and arrived quickly. I'm 100% happy with this purchase.

Date of experience: July 17, 2024
Kentucky
2 reviews
0 helpful votes
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The choices of invitations are immense. It's easy to put in your own information. Delivery was speedy. The products are beautiful.

Date of experience: July 17, 2024
Indiana
1 review
0 helpful votes
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The delivery was super quick and the whole thing from start to finish was extremely easy.

Date of experience: July 17, 2024
Ohio
1 review
0 helpful votes
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Unbelievable product and service!
July 27, 2024

I received a really nice shirt, well made and lettered EXACTLY as described. Shipping was extremely fast.

Date of experience: July 17, 2024
New York
2 reviews
0 helpful votes
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Good service and fast delivery.
July 27, 2024

I was having a hard time trying to find a printer to make business cards. I first went to a print shop that I used before because I wanted some ideas of how I wanted to design my business cards only to be told that I needed to find something online to give them so that they could print it. Same thing with Staples. So I finally googled business cards for astrologers and Zazzle came up so I went and designed my cards thanks to your site and received them five days later and they look great! Thanks.

Date of experience: July 17, 2024
Massachusetts
1 review
0 helpful votes
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1st birthday invites
July 27, 2024

I wish the site had been more specific about how the dowloadable pdf could be used, I may have changed my order had I known.

Date of experience: July 17, 2024
Michigan
1 review
0 helpful votes
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Amazing quality!
July 27, 2024

Very easy to navigate through the personalization of our invitations! They turned out even better in person!

Date of experience: July 17, 2024
Florida
1 review
0 helpful votes
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Celebration of Life cards
July 27, 2024

I had never ordered from your site, it was not only easy with all the examples, it was also done a head of the scheduled delivery date.
When planning something and so much on ones plate it was a relief to know your company made this part of the experience smooth and worry free.
Id definitely use and recommend your company.

Date of experience: July 17, 2024
New York
1 review
0 helpful votes
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Excellent!
July 27, 2024

Beautiful invitation. Will definitely order again. I'm very impressed with my invitations.

Date of experience: July 17, 2024
New York
1 review
0 helpful votes
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Perfect Invitations
July 27, 2024

Always a great experience. Zazzle has never disappointed and I will continue to use them for all my party needs.

Date of experience: July 17, 2024
Pennsylvania
1 review
0 helpful votes
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Always Great!
July 27, 2024

Zazzle is the best, fastest, most reliable T-shirt company out there 😎

Date of experience: July 17, 2024
Michigan
1 review
0 helpful votes
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Will gladly do business again
July 27, 2024

Easy to order, wide array of merchandise. Great communication. Quick, prompt delivery. Quality items.

Date of experience: July 17, 2024
Texas
1 review
0 helpful votes
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I like it because your able to go on this site pick color of shirt and the decal you want, adjust picture to your desired size and color.

Date of experience: July 16, 2024
Maryland
1 review
0 helpful votes
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Name badges
July 27, 2024

The name badges arrived with the specified lettering. In this case, my name was in both English and Russian, requiring use of the Cyrillic alphabet. The presentation was perfect.

Date of experience: July 16, 2024
Massachusetts
1 review
0 helpful votes
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Picture is very blurry
July 27, 2024

It was a okay.
Why is this pushing me to write 50 character? Why standard review is not acceptable?

Date of experience: July 16, 2024
Washington
1 review
0 helpful votes
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Great quality for a great price!
July 27, 2024

Everything was delivered like ordered and even sooner than predicted. It was a great service for a great price!

Date of experience: July 16, 2024
Colorado
1 review
0 helpful votes
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Horrible Monet note cards
July 27, 2024

Monet paintings look like mud: muted muddy colors, Truly horrible!

Date of experience: July 16, 2024
Zazzle S. Zazzle Rep
over a year old

Hi Jonathan,

I'm really sorry to hear about the coloring issues with your recently placed Monet order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Maryland
1 review
0 helpful votes
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Bad quality not as previewed
July 27, 2024

Faded color more. Cheap quality, not as pictured/previewed at all. Shambolic.

Date of experience: July 16, 2024
Zazzle S. Zazzle Rep
over a year old

Hi Roman,

I'm really sorry to hear about the faded color issues with your recently placed order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

New York
1 review
0 helpful votes
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Great quality, fast delivery.
July 27, 2024

I Ordered two different invitation styles to see the quality, it was easy to edit the information. Delivery was fast. We are still deciding which one we will use because both are beautiful, simple and elegant.

Date of experience: July 16, 2024