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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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The return address labels were high quality and delivered in a sturdy envelope, thank you!
I was able to make a great choice for a postcard design and receive it timely to write thanks yous in timely manner.
Great product. Loved the ease of designing my save the dates.
Great order experience! The order was easy to place and quick to arrive!
Great labels and delivered quickly. I had these return address labels before and liked them.
Ordered invitations, they arrived within the estimated time. The invitations are of great quality with vibrant colors. Ordering was also very easy! Will definitely order again from zazzle.
I am pleased with my ornament and the prompt service I received.
The colors of the print I bought from Zazzle are waaaay off. Quite disappointed but still hung it. Otherwise - Was a fine experience & transaction.
It's beautiful. Received item as it was described. Definitely brings back some childhood memories
Very pleased with the product and very user friendly website.
The invitations came out beautiful and the website was so easy to work on editing items
The labels are very eye-catching and I think they will market my product very successfully.
I ordered fridge magnets and birthday cards, for which I used the editing tool. The results were perfect and quite beautiful. I received so many compliments from the gift recipients. They all asked, "How did you do that?"
Zazzle was easy to use for our thank yous for our wedding. They were quick to ship and everyone loved them!
Perfect and exactly as I ordered. Incredibly cute and super fast shipping
I found Zazzle to be user-friendly, the paper selection extensive, and the shipping options are convenient for fast turnaround orders.
User friendly in selecting my design and size selections. Ability to review various options to complete styles simply amazing!
Much credit to Zazzle for hosting vendors who provide unique Hawaiian Christmas greeting photo cards. This is my second year of purchasing Hawaiian themed Christmas cards (Mele Kalikimaka). Thanks to your ability to host Hawaiian themed greeting cards, I have moved my business from Shutterfly to Zazzle. Keep up the good work! Mahalo nui loa!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

