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ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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I ordered this dress for my birthday brunch and it was super cute and comfortable. I received so many compliments. The quality of the dress is great!
The swimsuits are really cute, the fabric is of excellent quality and the color matches the picture. It fits well and does not have too strong elastic bands that mark the hips. The cut of the swimsuits gives a round bottom to everybody, I recommend it a lot. The swimsuits are very confortables. The size corresponds to that indicated, i've bought a Medium and i have size 42 in Italy.
I bought a few bathing suits from here and I love all of them. The reason I gave only 4 stars was because some of them did not fit perfectly and I needed to sew them so that I wouldnt pop out of them. I would highly recommend at least trying it once and buying a few suits just to see which type works with your body.
Stay away from this site - everything is so poorly made and looks nothing like in the photos. One of my dress that I will upload the photo here arrived without the trim on one of the sleeve, I realized after I worn it, but they want me to send it back and pay for the shipping even if it's factory defect. (ridiculous)... Terrible customer service - I spoke to a bot until they were able to transfer me to an actual person for 30 minutes who was completely useless regardless saying I have to wait for support team email... Also all this 5 star reviews are fake in case you haven't realized already... Also half of my order still not here yet which I ordered 3 weeks ago, they told me they still haven't shipped so I had to cancel the order since not sure how long or if I will ever get that order.
I ordered some swim suits from Zaful in preparation for summer. I received three swim suits of various styles (bandeau and spaghetti strap) and found that each suit fit as described on their website. I was surprised with the great quality of the items as well, as I was questioning the quality based on the low price. Such a great deal - quality swim suits for an amazingly low price.
I have purchased 9 items so far (an off-the-shoulder sweater and 8 swimsuits). They have all fit me well so far thanks to the size chart, the reviews, and the photos. I'm super happy with the quality of the materials and am feeling confident to purchase more items in the future from this company.
I ordered two piece sets and bikinis and all of them came in tact and were made from great material.
I have bought most of my bikinis from zaful! Very affordable prices for great quality bikinis! I have often been asked by people where I buy them and they are surprised with the price. I also use them for surfing & have tested them to be suitable for any water condition!
I bought 4 bikinis on Zaful.com and they are beautiful, they look exactly like in the photos, the colors are vibrant and they come in a divine plastic packaging! (Ideal to take to the beach, to the pool, or simply to store them in the closet in an orderly manner), the quality of the fabric is excellent, elastic, very comfortable.
I tell you that the sizes are real, my size is S, I had doubts at the beginning because I did not know if they would fit, but they were perfect!
Prices are very accessible and Zaful always offers discounts!
The order arrived super fast!
I recommend them 100%!
This is a good service. Almost all swimsuits are perfect. All clothes look like in the photo. If you are not sure how it suits you, you can see the photos in the feedback. The quality of the swimsuits that I have chosen is very good, especially at this price. I recommend this site to you. The process of receiving and sending my order was quick. In my account, I see all the information about my order. Support Center works very well.
I recently just bought one of my favorite bikinis ever from zaful. The only downside is that the shipping did take longer than expected but once i received my package i was more than happy. There's so many styles and colors that there's something for everyone
Zaful is good. At first i was hesitant on buying stuffs because i thought it's a scam, but i still tried and read reviews first before placing an order. So when my very first order arrived, i was happy with the quality of the fabric and the size i got. It fits perfectly on me, so i ordered again. Regarding the product returns, i ordered pants that's very big on me, so i had to return it, but instead of getting pissed off, i was grateful for, Zaful gave me an exceptional offer, which is to keep the item and still get a full refund for it. All in all, i love Zaful! However, I would recommend to read reviews first, it's very important when buying stuffs online.
I absolutely love all of the outfits I got in Zaful. I wear something from the app every time I do a photoshoot or go out on the weekend. I wanted to update my wardrobe to contain more high cut buttons and crop tops and I was able to get a bunch of things for a great price from Zaful. The material is comfortable and everything fits me perfectly,
The first time I used ZAFUL I was scared that it was a scam but when my first order arrived, I was delighted with the clothes, all of very good quality, it is exactly the same as the photos, since then I have been ordering and each order has been excellent, I have not had any type of complaint, maybe sometimes it takes a times to arrive but it is normal because they are international shipments, this app is highly recommended
I loved these suits. The quality was unmatchable for the price. You can get like 3 for the price of 1 from anywhere else. The size is true and the color/designs are true as welll. I will probably never order a suit from another website. I hope things start shipping a little faster though! It's hard to prepare for events when you aren't sure how quickly they will get to you.
Zaful's clothes are extremely comfortable and light!.
The items exceeded my expectations. All items are the same like on the pictures.
I will definitely recommend this app to my friends!
Honestly, i was surprised when I received my items. At first I was skeptical that this clothing website was just another hoax, with clothing at a cheap price, and low quality materials, that didn't fit, etc. etc. But! Once i opened my package I was relieved, it was exactly what I hoped for. Good quality, normal shipping time, amazing packaging (better than expected) with their own quality tags.
Definitely will be buying from Zaful many more times!
I've been a customer for years and have never been disappointed! Items ship quickly, but sometimes take a little while to arrive. Around 1-2 weeks. Price and quality are also great. My favorite thing about awful are the honest reviews from customers that we can see under each item before buying. Most customers provide pictures of the products which is really really helpful! Overall one of my favorite online shops, I've recommended to many friends and family members and will continue to do so in the future!
I am so happy that I found ZAFUL. I have bought about six swimsuits and I am in love with each and every one of them. My shopping experience was great with the app and made shopping easy. With the app you can use points and coupons towards your final total. The swimsuits are true to size, the material is great, and the designs are perfect. Shipping does take quite a while but it is definitely worth the wait! I recommend this to everyone and anyone who wants to look cute and have the lastest trends especially for summer!
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to [email protected] or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.

