Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
YumeTwins has a rating of 3.9 stars from 324 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YumeTwins most frequently mention cute items, subscription box and customer service. YumeTwins ranks 13th among Subscription Shopping sites.
We monitor reviews for authenticity
Everything! They have great high quality products that are super cute. Their monthly boxes have cute themes and all the items fit in that theme. They also offer insurance and tracking on their boxes plus additional bonus for being a member.
Love this box plenty of cute exclusive japanese items. Not too pricey too! Always excited to receive my box
All items are satisfying and well used! I enjoy and find every item useful. My friends got jealous, guess who recommended them to join yumetwins! I was never disappointed, each box was filled with super duper kawaii items. I'm honestly so glad i accident clicked on the ad that was on instagram!
I have been getting a Yume Twin box for over 2 years now and they only get better. Every box has useful items, so that's a plus for me. Nothing is more amazing than the adorable items, plushies, and practical things the Yume Twin box offers.
I never had any problem with Justwellpop neither with the shipping nor with the products (I already orderes cosmetics, jewelery, clothes and lifestyle-products). The customer service is very fast in replying and super friendly!
I was charged for two 1 year subscriptions in July in the amount of $790.98
I disputed one of them as it was a duplicate charge and I received 2 boxes in August. The dispute resolved in your favor, somehow HOWEVER I have not received *any* boxes since. So, nothing in September or October.
And, mind you, nothing was refunded.
So, I emailed your support recently and they said because I had disputed 1 of the 2 year subscriptions, I will not be refunded AND I will not be receiving the goods/services I was charged $790.98 for.
I'd like to bring this situation to your attention!
Their support said it's a policy of theirs to not send boxes and not refund anything if anything is disputed regardless of how the dispute is resolved.
So, now they have $790.98 of my money and I've only received 2 boxes from back in August.
WTF
That's an insane amount of money to steal from someone.
T*******
T*******
The box is very cool and interesting. I love yumetwins because the object in the box are new and kawaii
Very nice box with great quality items. Took around three weeks to arrive in the Netherlands and I didn't have to pay customs, which pleasantly surprised me! My first box was the Kirby box and the items are very very cute. 10/10 would order again.
Just received the October's box a couple of days ago, & was just able to open it tonight.
I love the fact that everything fits & matches with each other, and the best part is that it arrived just in time for me, since I just started going to the gym, & I actually needed those items.
Usually great, but if there are any issues it's just a loss. Products are quality, cute, and more often than not useful.
All the items are super super KAWAII and every time I get a box I get so excited and practically run over the mail man/woman when my yumetwins package arrives: 3
They offer some really nice boxes with different themes. My favourite is the Ghibli picnic box. I love the usable and cute items that comes in the different boxes. Most of this we can't get elsewhere. It is a fun surprise each month. Try it out and be surprised.
I love everything I get from YumeTwins! All items are high quality and definitely worth the wait! The price is fair for everything that comes in the box, and you even have more chances to win extra prizes or goodies with bonus codes!
Love all of the cute items! You can't find these anywhere else! Would definitely recommend signing up! Cute for gifts too!
A nice mix of practical (but still cute) and just straight up cute items. Worth the price and the wait for shipping (which is fair considering it ships from Japan)
Each month is such a treat, I've gotten some seriously cool and amazing things! It's so nice to have something to look forward to. The items are so unique and adorable and you can't find them elsewhere. I really love getting these!
This is honestly the best box ive seen. I love all the cute items in them. My sister and i love opening them together. The diversity of the items means that we always find something that we each love.
Good quality cute items that will not disappoint you. I look forward to receiving my monthly boxes. They're not only cute but useful items as well.
I am always awaiting my box each month, if there are any delays I will always wait patiently for it to arrive. I usually have my box at the start of each month but now I receive it pretty much near the end of the month but I don't mind
Answer: Totally legit. Unlike a certain other loot box company, I actually got my stuff. May take awhile since it comes from Japan, but heckova worth the wait!
Answer: It's really difficult. They don't get back to you for several days unless it's a cut and paste answers. When I finally contacted them they did nothing to help. I was expecting way more, at least the way they spoke and dealt with me.
Answer: Happy to receive this in this time of covid when we are all isolated.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account