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Yoybuy.com Reviews Summary
Yoybuy.com has a rating of 3.7 stars from 334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yoybuy.com most frequently mention customer service, taobao agent and fast delivery. Yoybuy.com ranks 20th among Discount Shopping sites.
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Been using Yoybuy for a while now, and always get my stuff fast. They reply to my questions and request fast, packaging is always neat ans secure. Usually to Canada it takes 7 days for stuff to arrive, which is very fast! I will continue buying there. :)
Some times I contact their customer service when I order a wrong item to cancel. They canceled and refund money to my account. And good customer service and shipping prices are all good.
From January 2013 to keep buying through yoybuy.com
At the mometn have 48 hours from the Western Union money transfer is not on my account! Letters do not respond! Service worse!
This year, the service is much worse!
No matter how any times you explain about a problem they will not give you a right answer. I doubt that they even read customer inquiry emails.
I shopped for the first time and it was an easy pleasant transaction. Would like to shop more
New users are given 10 usd. Low prices and good customer support. I recommend to everyone!
This service is OK if everything goes smooth, if something wrong happens with your transaction (my package didnt arrive after 1 month, and there is no tracking update since 12/8/16) they do not take you side or try to resolve the problem with shipping company, they start to lie you and do not provide any real help. They do everything (trying to find any reason) in order not to give you compensation.The level of service in a problem situation is very low. There is no buyer protection that you get for example on eBay or Amazon.
Its certainly the best taobao agent, they have an excellent online team to assist buyers and its always a pleasure to shop through yoybuy. Would recommend everyone to atleast use it once. Its The best.
Customer service is exceptional, I wish the sellers will ship the products faster though. Great site
MUY BUEN INTERMEDIARIO ME GUSTO BASTANTE, RECOMENDABLE!
This is the number one website as a taobao agent. It has great customer service which respond in less than 24 hours. They ask for very little money and do you a great job. THANK YOU YOYBUY.
I made my own research which one was the most secure taobao agent and I found Yoybuy being the most popular and with more options than other sites and I tried their service. I received my package safely and the site is friendly user with a lot of payment and shipping methods and what I like the most is the very quick and efficient support service. I will use it very often.
Very bad service, items come faulty one item came empty just the box! I worked with them for over 5 years. When they sent me item that is not as described and different from the one on the picture, i asked for a refund which they refused. I made complaint through PayPal now they blocked my account and I had money there! They are scammers. Also, they weight items differently, when I paid 70$for 2kg item including fees etc. After item arrived I weighted the parcel at home before opening and it was 1.2kg
Hello! I want to tell how successful my purchase was through this page (yoybuy), I bought covered winter and... I fell in love all of them! Excellent quality and attention! I recommend always! Obviously if you like to be fashionable, yoybuy can not miss!
Recently used their forwarding service which is very economical. Shipping was fast even 90 days storage is free in their warehouse. 100% sure i'm gonna use their service again
Just got my first order from yoybuy.com and quality of the cosplay costume is really good. Shipping was super fast with low price. 100% going to buy again.
I was recommended by my friend to use yoybuy at first i was hesitating but later I was really amazed with their fast shipping and good customer service. Definitely i am gonna buy again from yoybuy as long they are serving me elegantly.
Very happy with the quality of service. I will recommend you to their friends
It took about two weeks to ship to canada. The package was not damaged, the product was good. Everything is good! I already told my friend to use YOYBUY as well. PERFECT!
From the business
Yoybuy - Taobao english version helps non-chinese customers easily buy from China and deliver products with our fast international shipping service worldwidely. | China buying agent
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members