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YouTube

2.3

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YouTube Reviews Summary

YouTube's reputation is increasingly marred by customer dissatisfaction, primarily due to excessive advertisements and perceived censorship. Users express frustration over the platform's reliance on ads, which disrupt viewing experiences and lead many to consider alternatives. Complaints about account suspensions and a lack of transparency regarding community guidelines further exacerbate concerns about customer service. While some users appreciate the vast array of content available, the overall sentiment indicates a growing discontent with YouTube's management practices, prompting calls for more user-friendly policies and a potential shift to competing platforms.

This summary is generated by AI, based on text from customer reviews

service
343
value
320
shipping
204
returns
205
quality
318

We monitor reviews for authenticity

Florida
11 reviews
14 helpful votes
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Awesome site
July 7, 2012

Awesome site - if only they get the hold on the quantity of ads they force on us to watch before every cool video! Rest: the buffering speed is pretty ok (depending on your broadband duh!)

Date of experience: July 7, 2012
GB
2 reviews
1 helpful vote
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I love youtube
July 3, 2012

I love youtube. It has brought me so much joy and happiness! The videos are great.

Date of experience: July 2, 2012
Virginia
3 reviews
6 helpful votes
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New obsession next to forever21/ love everything about the store mainly the fact that they have an inseam that pleases me! Im very tall (5'11) for a girl and jean/pant shopping can be stressful. Now the jeans can be on the $ side but personally its worth it! They last longer. I can sit down and now stress about my jeans rising about my ankle! I love the ways you can search for what you want. For example, lets say you want to purchase based off of wash. Thats fine. Or inseam. It does that too! How about fit, brand, inseam! Perfect. Love the sales sign up for emails. Its the best thing.!

Date of experience: July 2, 2012
Canada
13 reviews
88 helpful votes
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The site is an EXCELLENT video sharing site, and signing up is free. If that isn't enough, you can even make money off your videos. The player allows you to load a video and then continue to watch it offline (the last time I checked) as long as you remain on the page. Some copyright companies have certain detection and ad system so you can to upload their content and they can continue to generate revenue off it.

However, there are a few things that keep me from giving the site a 5/5. One thing is their constantly changing site. The staff don't seem to get the phrase "If it ain't broke don't fix it", and almost consistently make their site even worse. In the past 2 years I can only think of a few good changes, which are overshadowed by changes for the worse. They make their site slower, their designs worse.

Now let me get to the worst part of it: The user comments. The comments are the cesspool of stupidity, racism, homophobia, sexism and trolling (the unfunny and offensive type). I have seen so many genocidal comments on YouTube that had so many thumbs up. It has become a haven for racists worldwide. Seeing these comments make me lose brain cells, make me insecure about my race and lose faith in humanity altogether.

However, there is an option to hide objectionable comments, and you can report them. The staff are helpful and will answer your questions. They also will remove comments that violate their ToS (which includes hate speech) as long as you report them with an elusive tool.

Date of experience: July 2, 2012
California
9 reviews
17 helpful votes
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I love this service because i can find some cool videos

Date of experience: June 7, 2012
New York
2 reviews
2 helpful votes
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I like you tube soooo much. I can put almost everything i love. And i think it's a good way to be found and commented so i can know myself more objectively.

Date of experience: May 22, 2012
Pennsylvania
4 reviews
14 helpful votes
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First i was watshing videos from infowars. Com on the site and after a whyal of shareing video links on facebook over a few months youtube took it apon them salfs to set it up so i couldnt get into my account and ever time i tryd to login i keeped geting a msg saying that i have to make a new account so i did then i loged out of the new account when i found out that i could use my old then i shared links for a few links agen like endgame and then after a whyal youtube delleted my account but if you sharch trevethan******* you can find my videos still on youtube.com

Date of experience: May 22, 2012
Oregon
6 reviews
6 helpful votes
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Excellent site that gets better every day because it is all user generated content.

Date of experience: May 21, 2012
New York
3 reviews
92 helpful votes
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Like their new design. Their uploading platform revamp was a good move too. Pretty easy to work with, unlike vimeo.

Date of experience: May 2, 2012
Virginia
5 reviews
24 helpful votes
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Shipping isn't great, quality of clothing isn't great and their clothing sizes run much smaller than regular sizing. I'm a small and always have been but I read reviews on this dress where everyone said it ran small so I ordered a M to be safe thinking I could hem it if I needed to. When I got it, I couldn't believe how TIGHT it was and how short it was compared to the length on the model. It's a Medium and fits like an XS. I was really disappointed with that AND the quality of the dress.

Date of experience: April 20, 2012
Florida
9 reviews
42 helpful votes
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Youtube is awesome
April 9, 2012

Youtube is awesome.
Well, what else can I say about this website.

Date of experience: April 9, 2012
Indonesia
4 reviews
3 helpful votes
Follow Allseason J.
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Youtube is one of social video share no 01 in the world, they help so many people, company organization being success, also our company site to get good popularity on video share. Thanks alot...

Date of experience: April 6, 2012
Texas
4 reviews
11 helpful votes
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Im sure this does not need to be said but ill say it anyways :) wonderful site, one of my top 3 visited sites each day.

Date of experience: April 5, 2012
RU
7 reviews
10 helpful votes
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Great for catching up on english tv shows when I am away from home.

Date of experience: April 3, 2012
Georgia
13 reviews
76 helpful votes
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I made my first software programme with the help of a video on Youtube. Its informative and fun both.

Date of experience: March 28, 2012
California
23 reviews
86 helpful votes
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The new update with Youtube defeats the purpose of gaining "friends" There were "Subscribers" and "Friends." With the new way it basically deletes the "friends" making them hidden to viewers and friends can be like the "like" in Facebook. I never had any problems with Youtube just I wish they were more thoughtful with this one thing with their new update.

Date of experience: March 17, 2012
District of Columbia
1 review
1 helpful vote
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At first, I enjoyed it. It was a good site. It was original, the style was excellent. But, I can say after they were bought from Google, I can say it changed. There were more advertisements (some are very long so you can't skip them, bad feature) and I can say that I disliked how they respond to your complaints, tickets, reports, etc.

I wouldn't say that it was a bad site, but it's more of "The Money."

Date of experience: March 10, 2012
Illinois
11 reviews
21 helpful votes
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Modern day entertainment for youth and people who know about youtube

Date of experience: January 8, 2012
Colorado
9 reviews
18 helpful votes
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I love youtube but they have poor customer service when dealing with a rude user who keeps getting different chanels and trolling the same people over and over again with obseen and racial comments. Other than that i will sit for hours watching how to videos, reviews, and movies

Date of experience: January 7, 2012
New York
122 reviews
357 helpful votes
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I have it bad for youtube. I find my self visiting youtube daily as people but old and new videos hourly. Performers are also using youtube to rally fans so you can see very interesting videos. My favorite are just regular people showing off for the youtube. I just ask youtube to be strict with limiting violence and the crazy people hurting things and posting... I hate that and it should be punished by law. A lot of criminals are posting to youtube and going to jail... yeah!

Date of experience: January 7, 2012