YouTubeReviews 1,220

I absolutely loved this website! Since I don't have any store nearby the website is my only way to shop! It is totally unacceptable that the so called free return label is not free when they charge you an extra $5.50 or something like that for something that it just doesn't fit you right! It's upsetting that they don't take care of their customers and even ring fall alarms sayings it's free when it's not! I am refusing to buy anything anymore for the fact that not everything looks good on the website as it doesn't in person! UPSET! RIDICULES!

I used to shop here for years, and loved everything I received. Prices and quality were good and I loved that there were often items that you couldn't find else where. Everything changed this summer. My mother ordered a pair of sandals and a few months later when I saw her with them I knew I wanted some too. I ordered them excitedly but when they came I was shocked. They were a cheap, awful imitation of the ones I ordered and even broke simply being pulled out of the bag! I was confused, we had never had an issue before and my Mom's shoes were good, so what happened to mine? When I called to tell them, they didn't even care! The woman said she would transfer me to her manager who waved me off even more! After getting more of an attitude with her she finally offered to send postage to me to return them for free. I was horribly disgusted by the service however and wrote the company an email, to which they basically responded the same. They didn't care about my situation at all! I returned the shoes and was even more pissed when I got the email for my money return. Remember that supposed "free" postage they sent me so I didn't have to pay? Well, they took it out of my refund anyways! I AM FURIOUS! To top the whole thing off, I was on a wait list for a cardigan and received it last week only to see, yet again, it differs from the one on the store. This time I won't even bother with customer service and I will forever REFUSE to shop here. ALLOY, YOU BETTER START CARING ABOUT YOUR CUSTOMERS OR YOU WILL START LOSING THEM ALL! ALSO SELLING PRODUCTS THAT ARE NOT THE ONES SHOWN IS A SCAM! Stop ripping people off! You used to be a good company, what the hell happened!?

P.S. Don't be fooled by the good reviews. I posted one, as well as a picture comparing the sandal my Mom bought and the fake one they sent me, and three weeks later my review still isn't there. They obviously took it off to block people from the scam they are really running.

Been going to Youtube as far back as December 2005; then started uploading videos a few months later in 2006.
Been through plenty of website revamps, policy changes et cetera over the years.
Still remember such phrases like "Press the link on the side-bar/description" which has long since moved down. Learned plenty of subject matters from others which has been fantastic. Liked the fact the 10 minute limit runtime per videos increased. 360p resolution increased to HD as technology progressed.
Like many others however... I believe the YOU in youtube is pretty much gone as it focuses more on corporate content. I have to search hard for the old vibe in face of it all. Aside from that I find it a good website.

I have been ordering from alloy for over a year now and haven't experience any problems at all--the only gripe I have is that they charge about $6 for returns, so I usually make sure that the clothes I order would fit me/look fine to avoid returning them.

I would say the clothing quality is higher than forever 21 and a bit below Macy's junior's clothing. Some boots and outerwear are from higher-end brands like Steve Madden, while others, such as the knit tops stretch out after only a few wears/washes, so the quality is really hit-or-miss. However, I do love most of their styles and usually catch the free-shipping promotions.

Overall I shop here alot because I rarely have time to do in-person shopping anymore, and I guess I got good at figuring out my sizes. If in doubt, read the product reviews and google a bit about other shopper's experience and you'll have a more accurate perception if you're debating about ordering something.

Wish I could give less than one star... Basically I only received half my order. I ordered a bathing suit one month before my Spring Break- a month should have been plenty of time. Well I am now packed and ready to leave without the top of the suit I ordered.
Might I add that I am leaving for Army Basic Training immediately upon my return from Spring Break, therefore will have absolutely no use for a bathing suit that has come late... So I am understandably infuriated.
I sent an email to customer service about this and was told the top was to be shipped the week of the 18th. That was now almost two weeks ago and I still do not have the top!
I will NEVER shop Alloy again, and I will be sure to let everyone know of my experience with them.

I thought it was a good site to order from- i bought a pair of jeans, and I am going back for 2 more pairs. I love the longer lengths they offer. Read the reviews to see if the particular brand you are interested in runs large or small- because designers vary quite a bit. I went with the reviews, and ordered up in size and they worked out perfect. They also gave me a price adjustment because the jeans went on sale for 10.00 less and if you call within 10 days they will credit you back! And I got free shipping, so I couldn't beat it! Love it!