Your Store OnlineReviews 120

The WORST experience I have ever had... and I do a lot of online shopping. I ordered a peanut butter maker on November 3rd... three weeks later I still hadn't received the package. Called them and was told it was on backorder... they hadn't even sent an email! They promised it would be shipped first week of December. Well, never came. Then they promised second week of December. Never came. Then they said it was GUARANTEED by Christmas as they were shipping that day. Never received FedEx tracking number. Long story short, it is December 28th and I am still waiting on a package that is never to arrive. Customer service is rude (especially the CSR named Scot Johnson), they do not reply to emails and the supervisor refuses to call me back and I get sent straight to his voicemail. NEVER BUY FROM THIS SITE.

I ordered a YourPadP4 from YourStoreOnline via an Eversave deal on May 30. Everything sounded great - the price was just right and the specs were just what I was looking for! The voucher stated 6 weeks for shipping. The item remained on backorder throughout the 6 weeks, and into the 7th week. I called the company, and was assured it would ship on July 13, or 16. Both days came and went. I then received an email stating the item would ship the week of the 23rd. I called on the 27th, and was again assured that it was being prepared for shipping, and I would receive a tracking number on the 30th. No such luck! Today I check the my account, and the item is backordered once again. I called the company and was told it would ship August 10th. I can no longer wait for this item, and do not want to hold to another promised shipment date. If the deal is too good to be true, it probably is.

They advertise for things they have in stock for super good prices!
I was looking for a wii balance board i could only find for $100 every else including EBAY! I find it here for $59.95! They said it was in stock and would be shipping the same day! Not only is it not in stock but coming from across the country! It has now been 3 days over a month since i placed the order and the only thing the company has done for me has refunded me a whole $6.75 which was half my shipping cost. They also said they bumbed me to faster shipping. I still have yet to get tracking on something they keep saying is on its way.ive waited less time for things from china! Their customer service people are careless burnt out people who really can care less about what i ordered or were it might be they have their money like they wanted.