Your Store OnlineReviews 120

I would NEVER RECOMMEND this company to anyone, not even my worst enemy. If there were negative stars to mark for this company I sure would use them. I had a question on shipping my order and the customer service (General Manager) was very rude. When I asked to speak to his supervisor he said he was the general manager and I would have to write to the company to make any complaints. Scott Johnson the "General Manager" who was answering customer service lines was VERY RUDE and CONDESCENDING. I noticed that there is no where to rate your experience on their website. I wonder why. This company is a rip off.

Do not buy from YOURSTOREONLINE.NET, I ordered space bags and they came while I was out of town for 45 days, I called they and explained that some of the bags were not working and I wanted to return my order, they stated it was longer than 30 days. I asked to speak with a manager and they stated that I could email the manager, after 10 emails and no reply. I never received an invoice, nor a shipping bill or email for tracking the package, I spent 86.00 on a case of space bags that don't work! Needless to say, it is hidden on their website that you must contact them within the 30 days for a return. They are unprofessional and they don't care if they sell bad products from China. I WILL NEVER BUY FROM THEM AGAIN! I contacted my credit card and disputed, however they stated that the policy was 30 day return from vendor.

A good part of life is being at the right place at the right time. I was switching channels and ran across a commercial about a gel cushion. I went ahead and ordered the buy one and get one free, sinice I wanted some help in both the car and at the computer. Well everything the promo said, was absolutely true. I have always had back trouble and when I received the gel cushions I immediately put one in the car and one on my chair by the computer. I am really impressed with the benefits I received using them. I would recomend the gel cushions for anyone who has any form ofl low back trouble. Thanks yourstoreonline for coming through for me.

On June 14,2013, I ordered $83.00 of special hangers. My credit card was deducted July1. Today is July 31, I still have no hangers. I was promised a tracking shipping number 3 weeks... still no tracking shipping number.

Via email, each time I inquired about the hangers... I received an email..." Order Is Proccesing". When I call, I get a recording and left waiting up to 15 minutes with no one ever coming to the telephone. To assist me, I plan to contact my local TV Station's Troubleshooting Program.

DO NOT ORDER FROM THIS COMPANY! PLEASE, ACCEPT THIS WARNING.

I learned about this website from Living Social. I purchased a voucher for 2 pillow pets for $15. I bought it back in December. I wanted the bunny pillow pets for 2 children's Easter baskets. Unfortunately the bunnies sold out quickly. I waited to see if more bunnies would arrive before I redeemed my offer. In March I e-mailed customer service and received a reply from a very nice representative named Paul. I told him that I was disappointed that my top 2 selections were sold out. He told me not to worry he would personally check the warehouse to see if there were any new pillow pets there. A few days later he wrote back to tell me they had 7 additional ones that were not posted on the website. Since there were no bunnies left I chose 2 cute penguins. Since Easter is 2 weeks away, I think that I should get them in time for Easter. I want to thank Paul for going the extra mile and looking in the warehouse for me.

Due to a work injury in December 2011 (and then surgery, then physical therapy), I was unable to use a KGB deals voucher before it expired in January 2012. When I contacted KGB deals about the expired voucher, asking about my options, they contacted yourstoreonline, who then agreed to honor the original voucher. I was blown away, as at best, I'd thought the price I paid for the voucher would be honored. To have the full face value honored - a year late - was completely unexpected, yet delightful. I am beyond tickled, and can't wait to see the animal pillows that I know my nephew will love at auntie's house. :)

Very disappointed! I didn't receive a tracking # for my order, so I logged in only to find out that it was on back-order! I did't receive an email at all to let me know of this. When I emailed customer service to cancel my order, they said that they couldn't do so because it had already shipped! Again, I never received a tracking # until after contacting cust. Svc. I received the product and it is definitely not what I expected. I won't be ordering from here again. I wouldn't recommend anyone ordering from this site either.