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Yodle

4.0

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Yodle Reviews Summary

The company has garnered a mixed reputation, with some customers praising its effective marketing strategies and responsive customer service, which have led to tangible business growth. Positive experiences often highlight knowledgeable representatives and personalized support. However, significant concerns have been raised regarding service consistency, particularly after a merger, with reports of deteriorating support, unprofessional behavior from sales staff, and difficulties in account management. Overall, while some clients report satisfaction and results, others express frustration over communication issues and perceived value, indicating a need for improved service reliability and customer engagement.

This summary is generated by AI, based on text from customer reviews

service
133
value
116
quality
111

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Ohio
1 review
4 helpful votes
Follow Jessica A.
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I had a call & presentation with Yodle today for my design business. The salesperson was very pushy. Advertising with Yodle wasn't something I wanted to do right a way, maybe 3 months down the road I would be interested. I told them I wanted to see what my current advertising venues would bring in, maybe try Yodle in the future. He just kept pushing, and pushing. I started to get frustrated, and to be honest after the pushy sales approach, I don't think I want anything to do with Yodle. They lost me as a future customer... even if they could have brought me more business. If they would have calmed down on the sales, and respected my decision... maybe I would have considered them in the future. A 15 min sales call as they said it would be, turned into 45 minutes of them being rude & pushy... complete waste of time!

Date of experience: August 13, 2013
Florida
1 review
2 helpful votes
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We were hesitant to sign up at first because of the price - we’re a small company with a tight budget. When Yodle called us (a second time), we had the sales rep on hold for over 20 minutes while we made the decision because it was really hard for us, but I’m glad we decided to try it because we are busier this summer than usual.

Date of experience: August 13, 2013
Louisiana
1 review
2 helpful votes
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Yodle is absolutely fantastic! We’re able to filter our calls to match our needs. It’s great for our new staff because it helps them with managing calls. It just really works to our benefit.

Date of experience: August 13, 2013
Illinois
1 review
5 helpful votes
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Worst marketing scam ever. Not only did they charge a ton of money for a small, growing business, they generated virtually no leads. After I finally manged to leave them, they left an on-line mess for me to clean up with virtually no help from them. I'm beyond disappointed with this experience, I'm disgusted by it. Steer clear!

Date of experience: August 13, 2013
Indiana
5 reviews
7 helpful votes
Follow Nate H.
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I use yodle's outrank local seo service for my online advertising and it has worked great. It's easy to keep track of your leads, they offer great local seo ranking, and have a very user friendly website that allows you to track your return on investment. Highly recommend.

Date of experience: August 13, 2013
Texas
1 review
2 helpful votes
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I didn’t know how we would get leads or if it would work, but having Yodle provide the customers information- I really liked that. Now that I have been with Yodle a while I can see and track the leads and it all makes sense.

Date of experience: August 12, 2013
Louisiana
1 review
2 helpful votes
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Yodle has been great helping me get new business! Their customer service has been top notch. Everyone I have worked with has been polite, professional, and genuinely interested in helping me build my company's brand awareness on the web. Less than a month in, my phone is ringing! I have had increased phone traffic and a couple of sales as a result. Can't wait to see what the next couple months bring as a result!

Date of experience: August 9, 2013
Arizona
2 reviews
2 helpful votes
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Before yodle, I used another SEO organization that couldn’t show me measurable results and didn’t have the customer service that yodle has. Their customer service is astonishingly good! My salesperson follows up with me regularly. He reminds me to post my reviews on the inquiries I get to make sure I’m satisfied with the service.

Date of experience: August 9, 2013
Virginia
1 review
2 helpful votes
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I began using Yodle around November and lawyers usually know that November and December are the worse months in a lawyer's life because of the shopping expenditures for the holidays. However, Yodle made those the two best months in our existence, and that's why we are still using them.

Date of experience: August 9, 2013
Maryland
1 review
1 helpful vote
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My business has been getting what we’re looking for through yodle- both residential and commercial customers for our carpet cleaning business. Yodle has been more consistent with getting us results than similar online marketing we tried in the past.

Date of experience: August 9, 2013
Arkansas
1 review
1 helpful vote
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At least half a dozen calls have turned into immediate business in the past month or so. This is amazing compared to the company we used before who didn’t get us that in the last 6 months we were using them. So far it’s worth it.

Date of experience: August 9, 2013
California
2 reviews
3 helpful votes
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Love Everyone at Yodle! I listed my company (American door springs) with Yodle and I am having great success with calls coming in and customers going to my web site. The staff at Yodle is fantastic and is always there to help me. I get follow up calls with suggestions and always helpful! I will recommend Yodle to all my family, friends and customers. You have a customer for life!

Date of experience: August 8, 2013
Georgia
1 review
1 helpful vote
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I’m a believer in the future of technology so I thought Yodle would be a good thing to try for my business. Many people are using their phones and tablets to find information online and I really liked how Yodle would not just use my regular website when someone uses their phone, but a mobile version of my site. It all makes sense to me.

Date of experience: August 8, 2013
GB
1 review
2 helpful votes
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We tried magazine ads and that did nothing for us. The majority of our leads come through Yodle. We’re looking to open 2 or 3 different offices around the greater Houston area and we will definitely be increasing our reach with Yodle.

Date of experience: August 8, 2013
Florida
2 reviews
2 helpful votes
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We have been in business since 1991 and were looking for some new customers. Shortly after signing up with Yodle our phone call numbers picked up immediately. So far their customer service and responce has been excellent.

Date of experience: August 8, 2013
Indiana
1 review
2 helpful votes
Follow Mojgan R.
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My company has been using Yodle from their inception for our online marketing needs. Yodle has been a true partner on our PPC and organic campaigns. Yodle understands of the market place and competition in the field of Cosmetic Surgery and Medical Spa. They have been able to think outside of the box when our company needs required it. I have recommended Yodle to other business as well.

Date of experience: August 8, 2013
Florida
1 review
2 helpful votes
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Unlike the various types of advertising we used in the past, yodle tends to give us a more targeted demographic. There’s been an increase in traffic to our website & in phone calls, and an overall increase in appointments generated from yodle.

Date of experience: August 8, 2013
Georgia
1 review
2 helpful votes
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I was just starting up a new business so I signed up with Yodle to get my name out there and it’s working. I’m starting to see my name online a lot more and I’ve started getting calls from it. I didn’t have to do the website myself, they did it for me which saved a ton of time for me. I’ve already gotten two jobs from it.

Date of experience: August 6, 2013
California
1 review
2 helpful votes
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We’ve been in business for over 68 years and we tried everything when it comes to advertising. Within the first 3 months of using yodle we received an overwhelming response that we didn’t expect- from new installations to service calls. They’ve proven themselves to me by tracking leads and showing me exactly what calls are coming from their work. It’s definitely been worth it.

Date of experience: August 6, 2013
Florida
1 review
1 helpful vote
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My Yodel service has been excellent. I've had very positive results with good customer service. Value/$ is very high compared to most of their competition. I would recommend them to anyone starting a small business.

Date of experience: August 6, 2013