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Yesstyle

yesstyle.com
general, casual, swimwear men, womenAge 13-18, 19-25
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Free Worldwide Shipping options available! Browse thousands of beauty products and cosmetics! Visit our website for more information.


yesstyle.com
Hong Kong
Yesstyle is part of YesAsia Holdings Ltd
Founded in 2006
Clothing item from YesstyleFashion apparel by YesstyleMerchandise from Yesstyle clothing lineYesstyle fashion product

Business Highlights

General

Parent Company: YesAsia Holdings Ltd
Year Founded: 2006
Target Gender: men, women

Shipping

Shipping Cost: $6
Free Shipping: sometimes
Free Shipping Detail: for orders over $49

Returns

Return Policy: not free
Return Instructions: products must be in good condition and must be full-priced products
Return Cost: shipping cost

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, swimwear
Body Fit: regular
Available Sizes: Men's (XS, S, M, L, XL), Women's (XS, S, M, L, XL)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments, Google Pay, PayPal

Membership Programs

Rewards Program: TopCashback, Rakuten, Mr. Rebates

How would you rate Yesstyle?
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Yesstyle Reviews Summary

Yesstyle has a rating of 2.1 stars from 628 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Yesstyle most frequently mention customer service, store credit and tracking number. Yesstyle ranks 14th among Department Store sites.

service
134
value
126
shipping
139
returns
100
quality
121
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California
3 reviews
1 helpful vote
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Great shopping experience on YesStyle.com! They carry most skin care items I use, deliver promptly, and give me discounts for buying more--plus free gifts--thank you Yes Style.com!

Sandra
USA

Date of experience: April 15, 2014
New York
2 reviews
2 helpful votes
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I came across this website on polyvore. I must admit I really love their jackets and the fact that they have them at an affordable price. I will definitely be shopping here again!

Date of experience: April 13, 2014
Texas
1 review
3 helpful votes
Follow Pier M.
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Overpriced clothing of extremely bad quality. However, if you're a skinny person, you will find your size here. Good selection too.
They don't make refunds either, they just give you store credit if you don't like the fit.

Date of experience: April 8, 2014
New York
2 reviews
1 helpful vote
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Although my order is still processing, I would like to say this website is wonderful! It provides me a chance to purchase Asian clothing even though I moved to America from Hong Kong. I am glad that I can get Asian clothing so easily and convenient through yesstyle.com. The price is reasonable and the style is fabulous. It provides a wide variety of choices of different clothing. I purchased 2 cute shirts and 1 fashionable belt this time. Hope they fit me!

Date of experience: April 6, 2014
California
1 review
0 helpful votes
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It was nice that that TOP button was at the bottom, it made the browsing really easy, but I'd like to see more blog posts. Those stories are pretty interesting. :D

Date of experience: April 5, 2014
Spain
1 review
4 helpful votes
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After a very huge order (over $300) they promised a $50 coupon if I posted a review here. Now I see it, it's a $5 coupon that I can use only if I spend more than $50. False promises and not what the ad said.

Date of experience: April 4, 2014
New Zealand
1 review
0 helpful votes
Follow Zap H.
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Well there's not much to tell really as my first order is currently being processed. I anticipate good things, but am weary due to all of the horror stories there are about ordering online. I love the fashions on offer though so I am nervously walking out on a limb. Fingers crossed it doesn't break underneath me and result in a bad experience.

Date of experience: April 1, 2014
New York
1 review
2 helpful votes
Follow Jeannie Z.
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I like that YesStyle offers a lot of products from Asia wherein the products might be harder to find in other countries. Although the shipping does take an awful long time (still waiting on my order from 3/10), at least you only pay $2.99 for standard shipping, which is cheap enough for me.

One thing that kind of bugs me is that some products might be a bit overpriced such as an Etude House product that's normally around 7~8USD can be around 10~17USD on YesStyle. I realized that after ordering some Etude House products, YesStyle has to order the products first and then they ship the products to you, as the products are not already in their inventory. Not sure if this is true for all items listed on their website though.

Date of experience: March 21, 2014
Missouri
7 reviews
6 helpful votes
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Sometimes the shipping can take a little while but they do deliver. I order clothes with the free shipping and I expect to wait a little while. I have bought many items here especially outerwear. Everything is very cheap and affordable but really cool. I love ordering from here every few months. I am never disappointed the items I receive. I am not sure what is up with all the bad reviews. I recommend this site to all my friends.

Date of experience: February 25, 2014
Australia
6 reviews
37 helpful votes
Follow Tiana J.
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Nothing but trouble with Yesstyle.com.

Ordered my item on the 29th of January, had to wait 20 days for them to ship my purchase, even when it said on the product page that it would be sent within 7-14 days. They supposedly shipped my item on February 18th, but they didn't offer a Tracking Number until a week later. Today, I went to track my order using the Tracking Number, and apparently it doesn't even exist.

I was told I'd receive my item 7-14 business days starting after February 18th. However, I have no idea if I'm ever going to receive it considering I can't even track where it is; I have no proof that it's even been shipped.

If I don't receive my purchase, and even if I do, it'll be the last time I ever shop at Yesstyle.com.

Date of experience: February 24, 2014
Australia
1 review
7 helpful votes
Follow Cindy M.
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FULL OF CRAP STILL WAITING FOR MY REFUND

I ordered in January 14 and after waiting for ONE MONTH
I was informed that they DO NOT HAVE THE ITEM that i bought
SO they said I will get my refund and its been 10 DAYS and
IM STILL WAITING FOR MY REFUND.
I WAITED ONE MONTH FOR NOTHINGGG AND STILL WAITING
* they should just put down the site *

Date of experience: February 18, 2014
Utah
1 review
4 helpful votes
Follow Jody R.
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I ordered shoes and after taking over a month to ship, they are two sizes too small--far from what they were meant to be! Now they will make me pay for shipping both ways to return! I don't think so--never again!

Date of experience: February 1, 2014
Denmark
1 review
9 helpful votes
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I'm from Scandinavia
January 14, 2014

I'm from Scandinavia. I recently ordered cosmetic products from Yesstyle for about 29.32 dollars (with a discount) and had to wait about three weeks before I was told that my package had been successfully shipped. I then received a letter from Post Denmark (The Danish mail service) telling me that there was a package waiting for me, but that it couldn't go through customs because the sender had put insufficient information on the label. I had to send an email to the mail service with the order details and confirmation. A couple of days after sending the email, I received yet another letter from Post Denmark, this time charging me 42.15 dollars just to get my package! This is more than I bought the products for! It's really absurd and I definitely recommend that you buy your things off another site. The shipping is slow and there's a risk of getting into a similar situation as me. Won't be buying from them again, that's for sure.

Date of experience: January 14, 2014
New Zealand
32 reviews
38 helpful votes
Follow Lydia M.
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Site LOOKS nice, easy to order from etc,
Good range, nice styles, by the LOOK of it.

I have ordered once from this site,
It's been over 24 days since i got a shipping notice,
Which had no shipping number.

So i sent a message through their website and
THEN they gave me a shipping number, which I checked out
And it says it was shipped immediately,

It was a total of 27 days till package arrived.

Product: I ordered a top. The top which I got was the right size and colour.
The fabric is actually fair, but unfortunately the stitching is quite poor quality considering the retail price.

The top was US $58 the stitching was like that you would find on a sack of rice.

The two things that the siteshop can improve on is
*supplying shipping codes when shipping commences.
*either better quality stitch to match price or cheaper price to reflect quality of clothes.

If they can do that, then I'm sure this could be an awesome place to shop, but for now. Just ok.

On the plus side, I emailed the CEO Joshua Lau concerning the above comment, and he offered me to send the item back for full refund and reimburse of shipping cost, so I suggest if anyone is having an issue with an automated site bot or customer service rep, try to contact *******@yesstyle.com about it.

Date of experience: January 4, 2014
Maine
1 review
4 helpful votes
Follow Christina V.
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I ordered something from this website a few months ago and was really pleased with the item and the service. I got it a lot faster than I was expecting and was really happy so I took a chance on December 3rd to order two other items... bad choice on my part. I DID get a tracking code but it hasn't been updated since the 6th of December and it is not the 27th of December. Whenever I send an email to customer support (I have done so twice) I just get the same copy/pasted response about how the tracker might not update frequently (In this case not once since I got it). Really really displeased, I will be surprised if I even get my items at this point.

Date of experience: December 27, 2013
North Carolina
1 review
5 helpful votes
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Zara, Topman, asos, h&m etc. you what these companies have in common... GREAT SHIPPING!. Something Yesstyle can't get right. Yesstyle have Great clothes but abysmal shipping. Expect to wait more than the estimated delivery time. Oh and if the item doesn't fit expect to wait another month. Its not worth it. Just save the hassle and buy somewhere else.

Date of experience: December 27, 2013
Utah
1 review
4 helpful votes
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It took them 3 Weeks to ship out my order! Its been more than a month since I placed my order now and I've still yet to receive them.

Date of experience: December 19, 2013
GB
1 review
2 helpful votes
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Just thought I would mention that I have received an item that looks smaller than expected. When I rang their customer service number I was told they do not refund only issue credit notes.

Date of experience: December 9, 2013
GB
1 review
4 helpful votes
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I was really pleased to find YesStyle as there are a lot of items that I love from HK and Japan that they sell on this site. I bought the hidden heel insoles on 24th Nov, the only colour that showed stock availability was the purple ones so i chose those and paid extra £8.99 for EXPRESS DELIVERY, which claimed 3-5 days delivery. After 3, 4, 5, 6, 7 days I have been checking for my parcel - nothing. I logged into my account today and the order was showing "processing, waiting for stock"! Why was i not alerted by email or call that item was out of stock? THey were happy to take my money but not offer any service! Disgraceful. I'm now waiting for them to reply with a valid answer and a solution. I hope they sort this out.

Date of experience: December 3, 2013
Canada
1 review
4 helpful votes
Follow Vi K.
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I bought a couple of items on yesstyle.ca end of July 2013. Received them at the end of August. One of the sweaters I ordered was damaged with a very large hole in it. I emailed them & they resent another one. This was great, but when I received the new one at the end of September it also had a hole in it. The hole was smaller, but definitely still there. I would think if it was being resent because the first was damaged they should have some kind of quality assurance or inspection first. When I again sent pictures to them, they told me I had to send the sweaters back & would only be refunded the cost of the sweater. I had to pay for my own shipping, which they did not reimburse. I know it was only about $9, but I should not have to pay to ship goods that they sent to me already damaged. They told me they could only give store credit ( I don't even want to buy again from them in case the same thing happens. Who doesn't inspect their products first?). They didn't even give me the store credit. That doesn't matter because they should really give me a full refund when the fault is theirs. The customer service is horrible. It's fine as long as you don't have a problem.

Date of experience: November 8, 2013