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Yesstyle

yesstyle.com
general, casual, swimwear men, womenAge 13-18, 19-25
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yesstyle.com
Hong Kong
Yesstyle is part of YesAsia Holdings Ltd
Founded in 2006
Clothing item from YesstyleFashion apparel by YesstyleMerchandise from Yesstyle clothing lineYesstyle fashion product

Business Highlights

General

Parent Company: YesAsia Holdings Ltd
Year Founded: 2006
Target Gender: men, women

Shipping

Shipping Cost: $6
Free Shipping: sometimes
Free Shipping Detail: for orders over $49

Returns

Return Policy: not free
Return Instructions: products must be in good condition and must be full-priced products
Return Cost: shipping cost

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, swimwear
Body Fit: regular
Available Sizes: Men's (XS, S, M, L, XL), Women's (XS, S, M, L, XL)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments, Google Pay, PayPal

Membership Programs

Rewards Program: TopCashback, Rakuten, Mr. Rebates

How would you rate Yesstyle?
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Yesstyle Reviews Summary

Yesstyle has a rating of 2.1 stars from 628 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Yesstyle most frequently mention customer service, store credit and tracking number. Yesstyle ranks 14th among Department Store sites.

service
134
value
126
shipping
139
returns
100
quality
121
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Italy
3 reviews
1 helpful vote
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Love Yesstyle
April 26, 2016

I love Yesstyle! It's a really beautiful website where you can find many beautiful and cute things! The prices are not too expensive; besides, aricles' quality is really good! I have bought many things and I have always been satisfied!
I advise it!

Date of experience: April 26, 2016
Nebraska
1 review
1 helpful vote
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Idea
April 24, 2016

I thought it was good, but sometime the size not in fit

Date of experience: April 23, 2016
Norway
2 reviews
15 helpful votes
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I've shopped on Yesstyle since 2012 and I always come back there. One of the reason I love to shop there is because the clothes are unique, since I don't like wearing the same as others. I also happen to be petite so it is easier for me to find clothes that looks flattering. In addition they often have sale on clothes, even high end brands, so I don't need to shop on their official sites since high end brands rarely give discounts. The reason I didn't give many stars is because sometimes the information of the material could be wrong, and there have been cases of some the outfits I received turned out to be made of poor quality. That's why it's important to read reviews, details and check the photos closely. This makes everything time consuming (believe it or not, I use 3 days to make a haul there) because I need to make sure I don't get cheap china quality clothing.

BE AWARE THOUGH: Believe it or not, sometimes Yesstyle makes their own imaginary brand (e.g. Sakana, Daisyfield) and under these ''brands'' they'll sell Chinese cheap quality clothes which is from Taobao (all the ''brands'' happens to be from China too, you can safely buy brands from Korea/Japan since they can't lie about it). They also blurr the Taobao seller's shop link, so I would avoid buying clothes with blurred watermarks.
Although I believe YS stopped selling fake highend brands, I'd remember few years ago that they sold fake Liz lisa boots under a random Chinese brand.

It's basically a risk to shop there, so the best is to buy brands that is from Korea and Japan (Hong Kong brands like 59seconds is also okay. But I would avoid *mainland* Chinese brands)

Date of experience: April 20, 2016
California
1 review
2 helpful votes
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1) it takes a while for items to arrive 2) there's no refund AND no free return shipping 3) sizing info is horrible!

Date of experience: April 12, 2016
Canada
1 review
8 helpful votes
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Hi, i ordered items from your website 2 weeks ago and the status is still Waiting for Stock. I emailed your company for an update and of course I haven't received a reply as of today... just read a recent review saying their items haven't been shipped out after ONE MONTH... very disappointed at this point...
Expecting a reply from your company ASAP.

Frustrated customer

Date of experience: April 5, 2016
Canada
4 reviews
6 helpful votes
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I'm super disappointed with this site, I order about 18 items and literally none of them have shipped out yet, they literally are waiting on 2 items. I order around roughly the 2nd of March and now we are going into April and the items still haven't shipped out, thanks for nothing yesstyle. On top of that as well two items have been cancelled and they haven't given me my refund. I don't recommend this site to anyone. Just order from AE or ON.

Date of experience: March 27, 2016
Australia
1 review
5 helpful votes
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I HOPE YOU READ THIS!
March 27, 2016

So I made an order and tried to check out with PayPal. After signing into PayPal the website itself said that I can check out with PayPal however I must give the website all of my information again. I have never been asked to do that when online shopping.

Date of experience: March 27, 2016
Texas
1 review
6 helpful votes
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Exhausting
March 24, 2016

I received an item I had not ordered, but was still charged to my credit card. This makes me feel I need to cancel my card in order for 'YesStyle" to not have access to my account. Trying to find an address to return the sweater to has been 'EXHAUSTING' and without any results! My concern is this will happen over and over again! NEVER, NEVER, NEVER again will I order form YesStyle. I am also waiting for a credit to my card from 'YesStyle' since January 2016 for a coat that they did no longer have! It should be named 'NoStyle'! Buyer BEWARE!

Date of experience: March 24, 2016
GB
1 review
8 helpful votes
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Once you paid they wont care about your order anymore and you wont receive anything

Date of experience: March 16, 2016
Sweden
2 reviews
19 helpful votes
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I bought a few pair of shirts and a pair of pants from yesstyle a while ago. It did take a while for the package to get to me but I am pretty used to that (always do internet shopping). I had been measuring for all of the clothes so when I got them I was happy that they did not lie about the sizes! However I bought a pair of cute, high waisted pants that has several buttons. They actually look really good on me and fit nicely but... the button holes were not cut up(?) I contacted their customer service and after sending them pictures I DID NOT get my money back, but instead got a coupon to use for another purchase. Well maybe not what you would want at first, BUT! It turned out to be a win-win for me because they did not want the pants back, so I just took a scissor and fixed it myself! Now I got a coupon for later and a pair of pants so it could have turned out much worse i guess...

Date of experience: March 10, 2016
Ireland
1 review
10 helpful votes
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Terrible
March 5, 2016

After ordering my item, I received no email from the company confirming payment or my order, the only record i had of buying the item was on my paypal account. When there was no sign of the item after two weeks, I emailed them, and recieved a reply saying the good had been shipped that day... Having to email a company to remind them to ship their goods is not how shopping online works. Will not buy anything from them again.

Date of experience: March 5, 2016
AE
1 review
7 helpful votes
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BAD shippment
February 22, 2016

I didn't receive my shipment.
It's been delayed for more than a 2 months.
My shipment been returned to the sender unclaimed.

Date of experience: February 22, 2016
Hawaii
1 review
9 helpful votes
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Quality is poor; clothes come smelling like a factory, has stains that don't wash off.

I contacted customer service regarding the products that were damaged (cardigan had a hole, shirt was stained, earring gem fell off, skirt ribbon not securely attached, and dress with a bunch of string knots); at first they were apologetic and asked me to send pictures. Once the pictures were sent, the rep said I wouldn't need to ship back all the items for a refund, then a few days later another rep sent me an email saying I would need to ship them back and could only get store credit or replacements. I explained that it would be a waste of time and money on my part to get store credit on items I received that were damaged. They never responded to any of my emails since.

Never again. Don't trust them.

Date of experience: February 2, 2016
India
1 review
5 helpful votes
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Pathetic Service
January 23, 2016

I placed my order on 17th dec 2015 and today is 24th jan 2016 and still they are saying to wait. They must hire some good management people from India because Indian sites are just awesome they know how to give wow experience to their customer.

Date of experience: January 23, 2016
Australia
1 review
5 helpful votes
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Quality and delivery
January 21, 2016

Poor quality and worse delivery. I'm not recommended this shopping online

Date of experience: January 21, 2016
New York
1 review
10 helpful votes
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Paid for over 250 USD in clothes/shipping. It's been more than a week since my order was supposed to arrive. This is especially miserable because I was really looking forward to everything I had purchased and the site seemed quite trustworthy@ the time

Date of experience: January 1, 2016
Massachusetts
1 review
4 helpful votes
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I had ordered over a few hundred us dollars from this site. It is ok until I tried to return one item. The website is obviously doing a large volume of business in the US from Hong Kong. Yet, yesstyle opted to conduct their business practice by making the return process unfriendly by making the return process unclear, and the end result is making the process very prolonged. Not sure if I will order again after I experienced this unfair business process against customers.

Date of experience: December 7, 2015
Kuwait
4 reviews
8 helpful votes
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Nice
December 4, 2015

I ordered only one time on yesstyle. Many items at once i ordered and was worried what if they don't send correct size or another product because other asian websites do that. I received late a bit but everything was perfect! I really liked all the things i ordered and was extremely happy. I gave 4 stars because of delivering and preparing time.

Date of experience: December 3, 2015
Hong Kong
1 review
6 helpful votes
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Unpleasant experience
November 24, 2015

I had an event to go to and ordered something from the website that got shipped after 9 days (the item usually ships between 7-14 days) so it wasn't like they were late or anything... but...

When I opened my item, I was shocked to see that it was a completely WRONG and different item (even when the paper inside the package described my original item).

The customer service staff were barely apologetic and offered me Yes Style store credit (instead of refund) OR asked me to wait for another 14 days for the item to be shipped as it was not in stock...

I refused their offer and insisted on a full refund via credit card as this was their mistake! They did agree later.

Date of experience: November 23, 2015
Canada
6 reviews
17 helpful votes
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I shop online exclusively and I've lost count of how many online stores I have done purchased from. Yesstyle is the worst ever and I can't think of a shop that comes even close to how bad Yesstyle is.

I wanted to place an order and tried paying via PayPal but it just wouldn't work. So I entered my credit card info directly instead. Two days later the status was still "HOLD" so I asked them to cancel the order. They replied it's impossible to cancel an order even though my credit card hasn't been charged yet. At the same time they went ahead and charged my credit card, but the order status is "Waiting for stock" with no indication of how long is the wait. And for this order I am to receive zero style bucks.

I've been contacting them to inquire about how long is the wait. They have not replied.

It's bad practice and unprofessional to charge a customer's cc before the order is shipped! I can't think of a single quality retailer that would do such a thing! Add to that their refusal to answer a simple question about the wait time, I honestly feel like I've been scammed. Guess they expect me to wait indefinitely for something I've paid for.

If I was able to pay via PayPal I wouldn't worry so much because they will step in to resolve a situation like this. I have to wonder why Yesstyle's PayPal checkout doesn't.

I will never shop there again and I will not recommend them to anyone.

Date of experience: November 20, 2015