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Yelp

1.3

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Yelp Reviews Summary

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily concerning its review management practices and aggressive advertising tactics. Many users express frustration over hidden reviews, perceived extortion for advertising, and a lack of genuine customer support. Positive aspects are scarce, with some customers appreciating the platform's potential for connecting with local businesses. However, the overwhelming sentiment reveals a distrust in the company's ethics and practices, leading to calls for accountability and transparency. Overall, the feedback indicates a critical need for Yelp to address these serious concerns to rebuild trust among its users.

This summary is generated by AI, based on text from customer reviews

service
375
value
345
shipping
110
returns
143
quality
323

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Great service!
February 19, 2016

Recently had dinner at Com Dunwoody, a French Vietnamese restaurant located in Dunwoody, GA.
The food and the variety of food was delicious and plentiful. Our server was a young woman named Carrie. Her service was excellent. She took care of our every need without "hovering", which I hate. It was such a pleasant dining experience that I felt that I had to write about it.

Date of experience: February 18, 2016
California
2 reviews
2 helpful votes
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We have been using Around the Clock HVAC service in North Hollywood CA for 8 years, Originally we called them Christmas eve as our furnace stopped working, we had family coming for dinner and it was 58 degrees in the house. Eric came and saved the day. Over the years Eric has maintained, replaced and installed additional equipment to help my husband's health condition.
The service is prompt, clean, and courteous. We receive many calls weekly for HVAC service but we would not change from a proven service

Date of experience: February 16, 2016
California
3 reviews
1 helpful vote
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Great for looking for a local restaurant or a economical hotel.

Date of experience: February 15, 2016
California
2 reviews
0 helpful votes
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Awesome.
February 16, 2016

Every time I take my watches or jewelry in to be serviced, Vic is quick and he is thorough. I love this place.

Date of experience: February 15, 2016
Ireland
1 review
0 helpful votes
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Vey good service from Jesus, Scott, Ted.

Also from David at Enterprise car rental on the premises.

Date of experience: February 13, 2016
Florida
2 reviews
1 helpful vote
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Travelocity
February 13, 2016

Booked a flt non stop and they booked me a stopover. I am alright flying but cannot handle airports. Major panic attacks. Cost me an additional $321 to change it. That's over $600 for a flat that retails for $500ish. Then I was told my credit card wasn't accepted and I keep it at zero balance. When I called the bank they said there was no attempt to use my card in over a week. Never again.

Date of experience: February 13, 2016
Illinois
1 review
0 helpful votes
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I saw a sign for Chicagoland Exteriors in the yard of a person who lives on the same block as I do. The sign indicated that they did the kind of work that I needed done on my house - roof, gutters, soffits and fascia. I called the number on the sign and talked to Jon Pfluger, Operations Manager. Jon had Nate Kolar, field supervisor, set up an appointment with me for an estimate for a new roof, gutters, soffits, and fascia. I was extremely pleased with the estimate after comparing it to other estimates I had received. The crew assigned to do the roof was very professional and did an excellent job on the designated day. The crew assigned to do the gutters, soffits and fascia came on the appointed day and did a superb job. Chicagoland Exteriors followed through on all the commitments they made to me and truly exceeded my expectations.

Date of experience: February 12, 2016
Virginia
1 review
2 helpful votes
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Island Vacation Cruises
February 12, 2016

Terrible to work with. They will sucker you out of your money and give you nothing in return. Watch to those expiration dates. They don't warn you and then it takes 60 days to book your trip assuming that they have openings when you want to go... which they don't. Don't bother with these guys. They suck.
Phil
Long Beach, CA

Date of experience: February 12, 2016
Virginia
1 review
1 helpful vote
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CheapOAir
February 9, 2016

Terrible experience and I was overcharged. I was on hold for hours with no resolution. Double charges. No ticket when I arrived at the airport

Date of experience: February 9, 2016
Georgia
1 review
2 helpful votes
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Buyer Beware--The Sears policy "Satisfaction Guaranteed or Your Money Back" is no longer something Sears practices. I purchased a Kenmore refrigerator from them in February 2015 and immediately had problems with it. The built-in icemaker was so loud when it made ice that to hear each other my family and I had to leave the room, the bottom grill fell off, paint around the door handle had a chip in it, and the refrigerator door creaked every time it was opened. I reached out as high as the CEO of Sears and the response I got was the warranty on the product did not cover cosmetic problems and as the problems I described were cosmetic I would have to pay $250.00 for a repairman to come out, more to fix the problem. I paid $897.00 for this refrigerator and have not gotten even a month of problem free service from it. And Sears could care less.

Date of experience: February 8, 2016
New York
1 review
9 helpful votes
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Yelp charged us $350 a month, which we did not agree to, and when we called to complain, told us that based on their agreement, they would continue charging us for 2 more months. They instead offered to switch us to a pay per click program, which we were never told about, and would have resulted in charges under $40 a month. But no credit for the $350 per month charges. YELP's business practices are unethical in the extreme.

Date of experience: February 8, 2016
Florida
1 review
0 helpful votes
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Kool Breeze came and gave an estimate and based on the reviews I read I choose them to do the work. They were here at their scheduled time. The work was completed with excellent results. The cost was exactly as quoted on the estimate. Overall the work was excellent and would recommend them to anyone.

Date of experience: February 5, 2016
North Carolina
1 review
0 helpful votes
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We have had two different sales people in the passed year. Last week we got a call it was time to reorder and we now have a permeant sales Representative who is absolutely the best. This guy has class, and he listens to what your needs are Anyone wanting a food service in North Carolina area Call Passanante's food service ask for Brian Schmeider. This guy is a representative that every customer would love to do business with.

Date of experience: February 2, 2016
Illinois
8 reviews
0 helpful votes
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Trusty reiews
February 2, 2016

Very rarely i disagree, but when i do you can tell thres a bunch fake reviews

Date of experience: February 1, 2016
California
1 review
0 helpful votes
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Samuels jewelery will look straight and lie and when you go back in to get your jewelry, they say oh I didn't say that... especially the Tracy Mall, the manager is a liar and has her staff doing what she wants the lie to be.

Date of experience: February 1, 2016
Colorado
1 review
1 helpful vote
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My wife and i went to Furniture Row / Sofa Mart on this evening with the specific intent of purchasing a living room set but to our demise we walked were not ever greeted by sales person or ever asked how can i assist you with anything not one time and we were there for over an hour as we watched all the sales people at the counter sit laughing and talking to one another as though they were at a bar. What is really too bad is that we did see a set we were very interested in purchasing but we decided against it because of such poor customer service. We have no desire to return to this location to purchase or even look at anything.

Date of experience: January 30, 2016
Nevada
1 review
0 helpful votes
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The Reine Mathilde is a charming hotel in Bayeux. Although the rooms are extremely small, they meet the needs of any tourist. The beds are futon-like, but very comfortable. The bathrooms are very small, It would be difficult for two people to share a room like mine (room#2). The staff is very friendly and was available to help in any way.
As a handicapped individual, I was led to believe that my room was on the first floor. Upon arrival, I found that it was on the second. Floor.( Their first floor is our second floor). There are two flights of stairs that had to be climbed to reach the room. This is not the fault of the hotel, but anyone with a physical disability must be made aware of the fact that they will be climbing stairs (a minimal of 2 flights per floor) to get to their room. There is no elevator.
We ate dinner at the hotel's restaurant the night we arrived. The food was without flavor and very expensive. Breakfast, was 14E and would be considered a continental breakfast in the States. There are others restaurants in Bayeux that are much better and not as expensive.
There is no parking specifically for the hotel. You must park anywhere there is parking. It is all metered during the day. After 7, it is free and the lots are also free on weekends. There is one free lot several blocks from the hotel that can be used during the day, but, you need to drive around and try and snag one of the spots.
That is a problem if you have a car. You must feed the meter every four hours. That was extremely inconvenient.
If you want more "American amenities" you need to look at more modern hotels.

Date of experience: January 30, 2016
California
5 reviews
0 helpful votes
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I had relatives for the holidays when I had sewer problems on a Saturday Morning. Tim and his assistant showed up very shortly and worked the morning fixing my problem. His price was much better than reasonable. I will always recommend him and his company.

Jeff T.

Date of experience: January 29, 2016
Virginia
1 review
1 helpful vote
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I WAS LOOKING FOR A LOCAL REPAIRMAN TO FIX MY GAS LOG FIREPLACE AND FOUND LAKESIDE STOVE & FIREPLACE SERVICE ON THE INTERNET. I WENT TO HIS SITE AND READ ALL ABOUT HOW HE COULD SAVE OLD FIREPLACES. I FELT GOOD ABOUT HIM AND HIS SERVICE. I CALLED TO MAKE AN APPT ON THE NEXT TO LAST WEEK OF DEC. AND WAS TOLD HE COULD NOT GET TO ME UNTILL FEB 8th. OK LETS SET IT UP. WHEN HE FOUND I LIVE JUST OUT OF MONTPILIER HE SAID HE HAD TO MUCH WORK IN HIS BACK YARD AND CHANGED THE DATE TO THE WEEK OF FEB 15th OR THE NEXT WEEK. I'M LESS THAN 20 MILES FROM HIS ASHLAND LOCATION. I FEEL HE JUST RAN ME AWAY THANKED HIM AND HUNG UP. I WOULD NOT RECOMEND THE SERVICE TO ANYONE UNLESS THEY LIVE WITHIN 5 MILES OF THIS SERVICE.

Date of experience: January 27, 2016
Louisiana
1 review
0 helpful votes
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I just picked up my 2014 Toyota Prius from Paulee's Body Shop in Los Angleles after being involved in a collision that damanged the front and rear of my car. The mechanics there did an amazing job my car it literally looks brand new! They even touched up and buffed out minor knicks without me even asking. I would highly reccomend this body shop I have never been so pleased with body work done a car. Five Stars!

Date of experience: January 26, 2016