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YellowPages

2.1

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YellowPages Reviews Summary

The reviews for the company reveal a stark contrast in reputation, highlighting significant strengths in product quality and customer satisfaction from some users, particularly regarding prompt service and effective solutions. However, a prevalent theme of dissatisfaction emerges, particularly related to customer service and advertising practices. Many customers express frustration over unresponsive support, billing issues, and perceived unethical practices in contract management. This feedback suggests a critical need for the company to enhance its customer service approach and address transparency in its advertising services to improve overall customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
12
value
12
shipping
4
returns
5
quality
10

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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My name is Margaret they are good and get the job done. They are very nice and care about you and your need. They make you feel like family.

Date of experience: June 21, 2021
Australia
1 review
4 helpful votes
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I was sold advertising on yellow pages by one of their cowboys who promised me countless leads. After about 6 months when not even one inquiry came through, I stopped paying for their $#*!ty advertising. Their threatened to sue me for not wanting to continue just handing over my money.

Date of experience: June 17, 2021
Canada
1 review
8 helpful votes
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If you ever search YP for reviews on a business and that business has no reviews. That means they have many many negative reviews.
YP does not accept reviews that are negative.
Pretty worthless service.

Date of experience: November 6, 2020
Louisiana
2 reviews
1 helpful vote
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Not really
October 21, 2020

Google is faster.!@@@@@@@@@@@@@@@@4$%%%%%%%%%%(((((((((((((********************0))))))))))))))

Date of experience: October 21, 2020
Illinois
1 review
0 helpful votes
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I have lived in Chesterfield Village Apartments for 4 years now. My entire apartment was basically brand new and the staff here is great

Date of experience: October 7, 2020
Ohio
1 review
0 helpful votes
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Awesome
September 27, 2020

Easy to follow, great source of information. Always up to date. It's been a great source of information for as long as I can remember. My granny use to stack them on top of the chair, just so I could be tall enough for the table. Great memory.

Date of experience: September 24, 2020
Illinois
1 review
3 helpful votes
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Avolve Fitness
July 2, 2020

Beware of this company. Couldn't be a worse customer service experience. They literally have been completely ignoring me. They never answer or pick up their corporate phone. It goes straight to voice mail. They never return the voice mail you leave. They won't even reply to your emails either. They took almost $90 out of my account that I shouldn't have been charged. Neat trick just taking someone's money and not having to answer for it.

Date of experience: July 1, 2020
Missouri
1 review
6 helpful votes
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DO NOT Advertise with Yellow Pages! All they care about is the money. They have a totally unethical practice of cancelling services. It takes 30 days for them to cancel your account in which time you will be charged another month service. You cannot argue or reason with them. My business was closed down and they still charged me and said that the service was still running for the 30 days that it takes to cancel like it was of some value to me. Why advertise a business that is closed!? It's just their way of squeezing another months worth of money from the advertisers. They offer no resolutions whatsoever. They only care about your money, not about whether you get results.

Date of experience: June 19, 2020
Texas
1 review
0 helpful votes
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Innovative laser
June 12, 2020

Innovative lasers place to go if you want to lose weight I lost 25 lb and I'm loving it so if you decide to go please go to the one on Walkers Road they have great staff there Crystal Washington it's the best professional person there

Date of experience: June 10, 2020
Texas
1 review
3 helpful votes
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Horrible sales people
December 18, 2019

You cannot get a free listing without going thru a horrible 1.5 hr sales pitch, where the sales person keeps talking over you. Then he said I keep talking over him, when I try to fit a word in. They also don't have a 'set price list'. I mean seriously? So, you have to make a decision on the phone with the fast talking sales person. Shady to me. My blood pressure is 200 after talking to this guy, Brett Conrad. Yikes.

Date of experience: December 18, 2019
Canada
1 review
3 helpful votes
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Business Owner
January 23, 2019

Stay away Yellow Pages! I authorized Yellow Pages to take monthly bill from my checking business account with my Void check. Just for one year only. Now after a year, yellow couldn't get into my account because the agreement (as I understood) is just good for a year. Now two years later still sending an invoices. No matter what I said to them Yellow Pages staffs always said that I'm under the contract. It's waste of time arguing with them so I simply blocked their calls and deleted their emails. Yellow Pages is in short word Scam. This is my true story with the Yellow Pages.

Date of experience: January 23, 2019
Canada
2 reviews
17 helpful votes
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Watch out
August 2, 2018

Yellow only wants to get contracts signed, they provide poor advertising with few results. Overall a terrible company I have nothing to say positively about Yellow.

Date of experience: August 1, 2018
Canada
2 reviews
7 helpful votes
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Scam
January 28, 2018

Please beware of the Yellow Pages scam! You will only recieve spam calls and emails. You will never get an actual lead from a Yellow Pages ad, do not believe their lies! They just want to lock you into a contract and steal your money.

Date of experience: January 28, 2018
Ohio
1 review
0 helpful votes
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Unsafe Storage Location
October 23, 2017

When storing our RV, Trailer and a custom Red Ez Go Golf Cart at Cornielius RV Storage our Golf Cart was stolen. This is suppose to be a secure location with fence, key pad and wire at the top of the fence. Someone moved the RV and took the Golf Cart and the owner of refused to HELP in ANY WAY or let us view the video.
Still trying to gather information on this. I do not recommend this Storage company to store anything! Find them dishonest and making excuses.

Date of experience: October 23, 2017
Bangladesh
1 review
0 helpful votes
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Tree Service in San Antonio offers affordable, high-quality tree services including tree trimming & tree removal in San Antonio, TX.

Date of experience: February 28, 2017
California
4 reviews
2 helpful votes
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Waste of trees
September 29, 2016

I'm environmentally conscious and this business of sending these paper backs all over the place that is just terrible. The paper side of this business needs to end.

Date of experience: September 29, 2016
New York
13 reviews
16 helpful votes
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Could be better
August 7, 2015

My job uses this site to look up various vendors and subcontractors however the information (phone numbers etc.,) is not always current.

Date of experience: August 7, 2015
Canada
5088 reviews
4778 helpful votes
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To be clear this is "yellowpages.com" (based in the USA) not the same company as "yellowpages.ca" (based in Canada).

Although in some ways they look similar, and both of them are getting bad reviews.

Date of experience: July 31, 2013
Ohio
4 reviews
14 helpful votes
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All advertising and no real phone #'s for the places you search.

Date of experience: December 15, 2011