YellowPages.caReviews 412

They are such a big scammers who steal money out of small businesses pockets without giving them any results. Their sales department responds so efficiently that you believe they are great and quick respondents but when you have any issue then they are the worse company I dealt with so far. They promised enough client base to my business to cover my costs but I did not get even a single call through their page. Now I am struggling to get my money back from last 3 month but no one is responding. They even did not respond to BBB. I am planning to take a legal advise as I can not afford to pay them around $7,000 for three years to list my business on their page.

Yellow Pages threatened to sue us for 4000 dollars + legal fees for a contract we not only never signed(an ex-manager without authority did so) but renewed it for the past FOUR years he has been gone without our consent and never contacted us about payments even though they had the company number until they wanted to sue us.

Avoid this company at all costs. We are not the first ones, you can find more stories of this by googling it.

Where to start - even after my CC details changed somehow they still withdraw money. Contracts lock you in for one year and renew automatically renewing for one more year. Then when you try to cancel your contract they not only hassle you verbally but charge you for the remainder of your term.
They claimed they sent an email asking if I wanted to renew --- they did not. I would not have renewed!

These people are thieves and should be avoided at all costs

Where does one start... the contract? Theres a reason they have you sign one. Once you realize that their services are horrible, they use the contract as leverage. They will threaten to sue and use whatever measures they have to collect. This usually happens when you hire a credible seo company, and discover what can be done with your website to improve your position on the web. What they charge for the little they do, is outrageous. Save your money!

I was very surprised at the end of our talk that they didn't even try to create a real contract out of it. Just a talk was enough for them. As it's enough for nobody and almost any normal situations. Even a grocery store gives more legitimacy to their dealings with you.

I tested them for a good month and saw that their ads were worthless, so I went to cancel it. A marketing company that gives no Return of Investments has to change things or will stop being employed. Their responses has always been towards me "$#*! you, pay me", to paraphrase. Oh right, once they also told me their inability to get me people in the door was my fault.

When using the same type of online ads by myself, I had good enough results. I figured a professional would be able to get me even more. But they are not able. Actually I've never seen a worst marketer in any single way than YellowPage.

I ended up just stopping their ability to use my card and ended up paying a fee for it in exchange for a letter that basically said we're all good.

Any other company or business would have done better. Any one of them. I've never seen such an ineffective business, with such overwhelmingly worthless results, and probably the worst customer service I've experienced in my life. It felt like employing someone in my business who decided to do nothing at all all month, then tried to sue me to get paid for the whole year.

Whatever you do, don't deal with Yellow Page.

I am a volunteer administrative board member of a non profit organization which offers help and support to individuals in trouble through a self help program. We are supported solely through volunteer contributions by our members and operate on a very limited budget. In February of 2018 we had recognized the futility of our "Yellow Pages" subscription and decided to cancel so that we could put our funds to better use. I was told we would have to pay until years end, and now they tell me our contract runs until the end of February 2020! The story continues to change, and they show no compassion or good will. Let your fingers do the walking away from these scammers!