Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Yandy has a rating of 3.1 stars from 392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yandy most frequently mention good quality, next day and free pair. Yandy ranks 9th among Lingerie sites.
We monitor reviews for authenticity
I just ordered 3 pieces of lingerie & it was delivered the next day. I was happy with the prices & the quality. I don't ever write reviews but I am person who checks reviews before I decide on something. I was hesitant, but they officially got a new customer.
I always order from Yandy. Everything arrives on time & is what I expect. Great deals on everything. Shoes always ship separately. Last time I got confused on how to track the shoes, I called & Linda helped me on the phone. They arrived that evening. She was professional & helpful. I love Yandy & would suggest everyone who loves lingerie, bikinis, & shoes to shop there.
I ordered two body suits, one came with multiple large holes in the netting and the other (Size M) only came half way up my torso and bother underwires came out the first time I wore it! I'm average height and nowhere near overweight either. I also waited a month for the second item to arrive. I have ordered multiple times from Yandi and generally you need to be extremely careful with what you order as a lot is very poor quality. My very first order I had to re-lace the entire thing because the lacing was uneven and looked completely ridiculous (lace up front).
Sorry, but I wont be ordering from here again. I would rather have clothing that fits and I don't have to fix before I even wear it.
Ordered lingerie worth $60, it arrives and its so small and flimsy definitely not worth my money. So I go to return it and half the items I could supposedly return are only available for in store credit! So I get half my money back and half store credit and then find out I have to pay my own return shipping. On top of the shipping I already paid when I placed my order. So out of my $60 ill be getting back maybe $25. Beyond pissed off that I wasted my time and money. Don't buy from yandy! Its terrible!
I'm so surprised by the negative comments I've read - I just received my first order from Yandy and everything is exactly as I expected. I'm in a remote area in Canada and my order still arrived on the first anticipated date! I ordered a mix of items - stockings, pasties, panties and a bodysuit and despite a couple of stray strings I am actually pretty impressed with the quality - everything was packaged well in individual boxes/bags and fits AMAZING. Everything was "one size fits most" so I was a bit concerned, but I'm 5"1 and 118 lbs and everything works for me and is incredibly flattering. I actually can't wait to order again! Thank you Yandy! :)
Hi Lindsay You are awesome. Thank you for taking the time to share your experience. We look forward to your future orders. Regards Kiki
I ordered 5 for $20 panties for my girlfriend honestly expecting poor quality or a small verity, the latter of my two concerns was null after mere seconds of searching. Even in their cheap section they had many options, without even considering their more expensive ones. They shipped promptly and upon arrival I was faced with the real test, quality. To my genuine surprise they were well made, and according to my girlfriend quite comfortable. The final test was durability, seeing if they would hold up, and after three months or regular use they are yet to have any damage. Two final notes, one good and one bad, the bad first. Two of the six pairs we received were a little bit off-sized, so I suggest to be very careful of the dimensions, which were readily available. The good closing note is that attached to the order is a free pair of panties of equal quality, just for ordering, putting A positive close to our overwhelmingly excellent virtual visit.
Jake - Thank you for your feedback. We look forward to your future orders.
Excellent customer service, merchandise quality, & shipment
I ordered several items on 2 separate occasions from Yandy.com. They have a huge selection. Everything I ordered was exactly as advertised. The quality of the merchandise is excellent and shipment was within a few days. I recently had to return an item for a different size, and the customer service representative was extremely helpful, did the exchange over the phone, and was very courteous. There was no wait time. I highly recommend this company and will continue to order from them in the future.
Hi Maria We love 5 stars. Thank you. Hope to see a new order soon.
Just received a shipment from Yandy.com not only was the shipping amazingly fast and affordable the garments are as expected. You get what you pay for. I am very pleased with my purchases I've spent over $130 for my first order and am definitely going to be shopping with them again for any lingerie I need. Customer support was very kind and quick to respond with any questions and returns. With any online clothing the return process can take a while but I am very satisfied and recommend to friends.
I've been contemplating buying something from this company. They have the sexiest lingerie, but was a little weary. I've had bad experience before with Chinese companies, baiting and switching the product. I also checked the site out and they have been in business for 22 years, that counts for something... So I ordered $100 worth of stuff and it arrived to Canada under 2 weeks via USPS, so it's not coming from China. I was pleasantly surprised at the quality, I expected much worse. I'm happy to report that I'm happy with the quality and the purchases, they looked exactly like the picture. One problem I had is I ordered 3 pairs of panties in M/L, I wear a size S in US sizing. I followed the chart and according to the chart I measured a M/L, but the chart is wrong and all the panties are too big. So their panties are a true US size (small is a small US). So keep that in mind. I contacted customer service thinking they will give me a run around, because it wasn't my fault and the size chart is incorrect they are sending me a replacement free of charge. :) I'm super happy. They have excellent customer service and actually stand behind their product, a surprise! Will definitely shop with them again!
The problem was the cut is extremely small. Not for plus size women. The bottom would fit but not the top. I am going to try ordering the largest size they have, I tried ordering one size up.
Hi Antoinette I am sorry the sizing did not work for you. We offer a variety of brands and style that we would be more than happy to assist you with finding the correct size.
I'm so impressed with the quality and the fit on the chemise I brought, I would 100% buy from them again. At first I was worried but the shipping came way earlier then expected and the quality was worth the $15 that's for, don't write many reviews but I'm really impressed with this company
Hi Nicole - Thank you for taking the time to write a review. We look forward to your future orders.
I have been purchasing items from this site for about 4 years now and they have never let me down. Shipping is extremely fast even for Canada (where I'm from). It says two weeks but it has arrived earlier than that every time. Customer service people are patient and kind and will do anything they can to help. Omg and the sale prices! Insane! And the material of their clothing is pretty damn good for how cheap it is. If you want to be sexy in the room on a budget this is your site!
Amber - Great News! Make sure you budget for some more items soon. We look forward to your next order. Regards
Kiki
Simply i can say Yandy have excellent feedback and excellent stuff. When u select any items they send as it is and all items are on website. Yandy i am happy with you
Arees B Yay! We love it when a client takes the time to share their experience. We look forward to your future orders. Regards
Kiki
Since I never purchased an item from Yandy I thought I would test it first before I put my faith in its purchase process. So I purchased a minidress. Since it was one item I also had to pay for shipping. When the item arrived and was pulled out of the bag it was in it was torn in three places and a couple of the straps were also ripped. When I contacted Yandy, their web site said either exchange or store credit. But I would have also had to pay for shipping back.
After I contacted Yandy, their customer service personnel were very good at making this error right. They both called and wrote an email and gave me a full refund to include the shipping costs.
Although I had a bad taste in my mouth from the initial purchase, Yandy customer service won me over and I would try this company again.
Hi Kassem Thank you for understanding and allowing us to work the situation out with you.
I could not be happier with the entire purchase from Yandy. The on line ordering process was quick and user friendly, the product arrived in amazingly quick time especially since it was the holiday season and my choices were exactly as described. I did order up 1 size as I have found all lingerie runs a bit small. And the fit was perfect. On the free panty, I received the wrong size and when I notified Yandy they immediately sent out the correct size. Will definitely do business with them again and I recommend you do so too!
Hi Carol Thank you for letting us correct our error. I wish I knew why the manufacturers make the items run a little small. We do offer sizing guide online and our customer care agent are available 7 days a week to answer any questions.
Let me begin by saying that in spite of all the negative reviews on this company, I decided to give them a shot anyway, and I could not be more pleased! The quality is better than expected and I received my order a day earlier than scheduled! I don't know what happened to the other people, but my Candy Cane Striped Christmas Dress was nothing short of perfect! I'm 5'6" and 132 lbs., and I purchased a medium in accordance with their size chart, and it fit like a glove! Hugs your curves for that sexy Ms. Santa effect and goes great with my thigh high black boots! My husband and I are going to a Christmas party and he is Santa, so this is a great side kick costume! I LOVE it and will definitely order from Yandy again!
Suzanne sound like you had a Merry Christmas. Thank you for your feedback.
I've shopped Yandy twice and had bad experiences both times. I ordered a Halloween costume which in my opinion was way overpriced to begin with but needed it last minute so I spent the money anyway. What I received and what was online were very different. While the costume came with the accessories it listed, they did not match what Yandy had pictured on their site. Not to mention the quality of the costume was awful. Also didn't look as durable as it did on the model. I returned and decided to exchange for underwear instead. What can go wrong with panties right? One word to described their panties: DISPOSABLE and the sizing? WHO FITS INTO THIS STUFF? I'm a size small (size 5-6 in women) and a medium was tight. Yandy is clothing for strippers and young girls who can't afford real quality lingerie. I wouldn't recommend or buy from them ever again. If they're going to sell junk, their prices should reflect that.
Hi Shelly, I apologize that your experience was poor. I would like to look into your situation for you. Please feel free to call customer care and ask for Kiki concerning a review. Yandy offered various price points and quality of costumes. We carry all the major costume brands and our exclusive designs. I will look forward to you call. Or private message your order # so I can review it.
This is the first time I've ever ordered lingerie.
I will say one good thing. They have very fast shipping...
But...
I ordered 2 products with accessories.
First was a bustier. Right out of the package, the lace had several holes and there were a lot of runs in the threading.
Second the thigh high stockings were abnormally long with the top lace band extremely tight. I got the proper size with the correct measurements.
And as soon as I went to pull them up, one side of stocking completely separated from the lace top band. It left a 6in gaping hole. I've worn stockings and thigh highs many times. I have always been extremely gentle when first pulling them up, so this is definitely faulty product...
This really bummed me out. My first experience with lingerie trying to be sexy for my husband completely ruined by crappy products.
A waste of money. Invest your money in another companies product.
Hi Stephanie I am sorry to hear your experience was disappointing. I would be happy to look into the situation for you. Please private message your order # or call and ask for Kiki mention you it is concerning a review.
I bought adorable knee high socks for plus size. I am 165 and the model advertising the socks was heavier than me so I thought the socks would fit me comfortably... THEY WERE SO TIGHT. The top of the sock kept rolling down - that's how tight they were. The box they came in had the weight as 160-180... If they are that uncomfortable and tight on me I don't see how a 180 lb. women would feel. Wearing them. I bought other items but I was most excited about these socks cause they were so cute. I am very disappointed. I also bought the unwrap me bow teddy... don't even bother. Its a piece of trash. I have so many regrets right now. I will NOT be purchasing ANYTHING from this site again.
Hi Jenna I am sorry the items your purchased did not work out. Did you contact customer service about the situation? We have great team of customer care agent that are available to assist.
Have been ordering lingerie, halloween costumes and undies through the years and have never had a bad experience.
We look forward to your next order. Thank you for the feedback.
Answer: Hi Brandi Yandy sells all the major brands of costumes plus our exclusives. The quality of the product is reflected in the price - less expensive the item - less qualify. To best assist you I suggest you provide the SKU # of the item you interested in. Also the brand is listed - you may want to research the brand rather than just Yandy. Sizing would be the most important factor. I would use our sizing guide http://www.yandy.com/sizing-guide. I cannot reply to Lynn, Ahmed, Jennifer or Brandi's experience because I do not know what they purchase. Unfortunately there is a risk of shopping online - unlike a store you cannot try it on. You cannot feel the quality or see exactly how it looks. Every customer's perspective is different. Some customer's find a $36 costume be exactly what they expected. Other feel it should be of much better quality. I would suggest contacting our Live Chat customer service representatives to discuss what you are looking at.
Answer: Mine came in an gray envelope and it was discrete
Answer: It is US dollar. If you checkout with PayPal it will convert for you. Kiki
Answer: We offer a wide variety of fishnet stocking. Most fishnet stockings are durable by design. Please keep in mind as with anything the quality is reflected in the price of the item. Please call our customer service line for assistance - 800-883-0860
Answer: Hi Wanda we are still process but scheduled for delivery on the 10/29
Answer: As long as the item does not say final sale and tags are still attached, it's returnable.
Answer: Gary No authorization is needed to shop with us. Please call customer care 800-883-0860 for assistance. Kiki
Answer: Oh no, you need to make a return. All costume and costume accessory purchases made between October 1 November 1 can be returned for store credit only. All costumes and costume accessories must be returned within 30 days of purchase date. All standard policy exclusions are applied. You will receive your store credit when your return package is scanned at the post office. The store credit arrives via email for immediate use. Sooner your get the package back to Yandy sooner you will receive your store credit. Policy supplied at checkout Return Policy https://www.yandy.com/help?page=faq Please make sure you add all the items from your order including shoes you want to return to your return authorization all at once because you are only issued one return authorization per order. *Yandy accepts returns for refund or store credit. We do not accept exchanges. 1. Please try to reuse the original Yandy shipping package. 2. Include a printed copy of this return authorization inside your return package. 3. US Post Office return label included with your RA is optional. A. Return for Refund = $4.95 deduction will be taken from your refund if you use the USPS return label included on Your Return Authorization B. Return for store credit = Free return labels If you are returning for store credit, Yandy will not deduct $4.95 for the use of the shipping label. C. Returning outside the US: Yandy does not supply return labels for orders outside the US. Complete the online Return Authorization process online. The customer is responsible for shipping back to Yandy. We strongly recommend adding delivery and/or signature confirmation. D. If you are using your own shipping method at your expense, please address the return package as: Yandy.com Attn: Returns 21615 N 7th Ave Phoenix AZ, 85027 4. SHOES: Please do not apply tape or labels to the shoe boxes, wrap in shipping paper or place the box in a shipping bag. A $10 fee will be applied if the shoe box is damaged or missing. 5. Click here to get RA Returns will be processed within 3-14 business days upon receipt at Yandy HQ. If you do not have immediate access to a printer a copy of the RA and USPS Label is emailed to and can be printed later. All returned merchandise is required to have a return authorization or Yandy will not accept the return. Own Your Sexy,
Lingerie, Free Shipping and Low Prices on the hottest sexy lingerie, costumes, swimwear, sexy clothes, lingerie costumes and more. Huge Selection. Safe secure and private shopping with free upgraded priority shipping.


Hi Rebecca I do not know your order number therefore I do not know the specifics. But our online policy (https://www.yandy.com/Return-Policy) does state that sale clearance items are non refundable and other various items. All items that cannot be refunded are listed in our policy. Also it the item is a sale clearance item when listed in your shopping cart is does state the following: SALE ITEM NON-RETURNABLE
NOT ELIGIBLE FOR DISCOUNT.
I would be happy to address your situation directly. Please call the customer service line and ask for Kiki 800-883-0860. Regards