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Yahoo

1.9

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Yahoo Reviews Summary

The overall reputation of the company reflects significant dissatisfaction among customers, primarily driven by concerns over perceived political bias in content and inadequate customer support. Many users express frustration regarding account management issues, including unexpected charges and difficulties accessing accounts, which they feel are symptomatic of poor service. Conversely, some reviews highlight the platform's ability to facilitate user comments, suggesting a commitment to free speech. However, the overwhelming sentiment indicates a decline in trust and credibility, with calls for greater accountability and transparency in both content and customer service practices.

This summary is generated by AI, based on text from customer reviews

service
122
value
102
shipping
48
returns
53
quality
101

We monitor reviews for authenticity

China
1 review
1 helpful vote
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It has the news headlines, and I like the "Popular" photo listings.

Date of experience: October 26, 2009
Virginia
1 review
1 helpful vote
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Its great for chatting to friends and inviting other people, although I have not checked out this website yet.

Date of experience: May 4, 2009
GB
1 review
21 helpful votes
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Football tickets
April 9, 2009

Football tickets - I wish I had read this site 4 months ago. We ordered and paid for tickets in January to see the Liverpool/Blackburn game to be held this Saturday (11/4). The tickets were a birthday present for my son and he has been looking forward to the match and his first trip to Anfield ever since. We bought from this site as trying to get them from the Liverpool Ticket Office is a nightmare. We were promised the tickets 3-5 working days before the event - it is now 2 days before the event and there is no sign of the tickets. We have been phoning everyday - the call centre is a waste of time - no-one speaks English as their first language, they are rude and unhelpful and I have even had the phone put down on me! All they say is that the tickets will be here on Friday (which is a Bank Holiday and no post). They won't give us a tracking number and when you do call the tracking hotline it cuts you off! I will never use this site again and advise others not to.

Date of experience: April 8, 2009
Illinois
18 reviews
45 helpful votes
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Helpful
March 27, 2009

Helpful - Laughing...

Date of experience: March 27, 2009
California
3 reviews
5 helpful votes
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Its pretty good
March 26, 2009

Its pretty good - This website has a good search engine. And you can make an email for free and as many as you want. Its also a good way to connect with friends and family.

Date of experience: March 26, 2009
Ohio
2 reviews
3 helpful votes
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Anyone home at Yahoo?
January 8, 2009

Anyone home at Yahoo? - Is it the policy for Yahoo to ignore someone who places a complain about a foreign scammer who uses a yahoo address to rip people off? Are you telling me that you simply cannot shut them off and/or warn others who this individual is contacting to be carefull? Or does anyone at the office care? Anyone with this problem?

Date of experience: January 7, 2009
Virginia
7 reviews
62 helpful votes
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Subpar Web/search/entertainment company - Hemoraging cash, employees, and search-market share to Google. This company has launched a series of radio and TV ads lately to combat the perception that it's not as good as google as they market the fact that they give you drop down suggestions as you type in your search. Of course, it's not at all clear that "search" is the primary function on the page anymore, as it looks more and more like an AOL smorgasbord of semi-relevant stuff to my life. And sure, there's myYahoo, but the iGoogle site is much more user friendly and customizable for my interests. The search though seems to return less relevant results still and continues to suffer with fewer users than Google. They've lost me.

Date of experience: October 29, 2008