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Yahoo

1.9

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Yahoo Reviews Summary

The overall reputation of the company reflects significant dissatisfaction among customers, primarily driven by concerns over perceived political bias in content and inadequate customer support. Many users express frustration regarding account management issues, including unexpected charges and difficulties accessing accounts, which they feel are symptomatic of poor service. Conversely, some reviews highlight the platform's ability to facilitate user comments, suggesting a commitment to free speech. However, the overwhelming sentiment indicates a decline in trust and credibility, with calls for greater accountability and transparency in both content and customer service practices.

This summary is generated by AI, based on text from customer reviews

service
122
value
102
shipping
48
returns
53
quality
101

We monitor reviews for authenticity

Arizona
7 reviews
9 helpful votes
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Yahoo used to be the best however the results never what I am looking for.

Date of experience: June 9, 2013
Arizona
47 reviews
94 helpful votes
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Yahoo email has being my "email for years" but I don't know why I get so many spam, I don't even know why I find myself subscribe to those site that I don't even know. For a reason a spam folder was created. Now we need no spam at all. It will be awesome... Who mail's owner wants so many emails from people we don't know, and services we don't need, or people we don't want to meet. I don't know... it is frustrating sometimes.

Date of experience: May 16, 2013
Ireland
5 reviews
10 helpful votes
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I can't say i enjoy the new yahoo.com homepage and find it cluttered with too much idle stuff that doesn't interest me floating around the screen and seems to have issues in various browsers making it hard to navigate, I tend to not stay on it very long nowadays.

Date of experience: May 8, 2013
Ukraine
3 reviews
28 helpful votes
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Yahoo used to be the best site on the internet. Easy to use, the email was really easy to use. Now I find that the email is much more difficult and can act funny at times. The Home page is not news it is 75% just gossip stuff. What has happened? I really wish we could go back in time 2 years and have the old yahoo back.

Date of experience: March 7, 2013
Kansas
3 reviews
5 helpful votes
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I'm happy for yahoo keeping news, mail, and search - everything in one place. It's not so popular like google but yahoo offers everything in one, so no need to enter many webpages and browse from one to another. I'm glad that remains the same :)

Date of experience: February 13, 2013
Arizona
9 reviews
18 helpful votes
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Yahoo website is a good platform for news and entertainment. The production house should update the creative content on urgent basis. Google data base is far far far effective than yahoo.

Date of experience: January 18, 2013
North Carolina
4 reviews
8 helpful votes
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I use Yahoo mail what I didn't like was that I used the yahoo answers and I got banned, I was being proper and everything. I contacted yahoo and they refused to give me an answer which is very unprofessional.

Date of experience: January 7, 2013
Georgia
2 reviews
0 helpful votes
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Atheist suing for the golden cross. Thats a violation to religious freedom

Date of experience: December 29, 2012
GB
2 reviews
1 helpful vote
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I have been using Yahoo for years and think its one of the best search engines!

Date of experience: November 27, 2012
NL
2 reviews
7 helpful votes
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I like their new email design. Now it is easy to view sever emails and go to each other if you need.

Date of experience: October 12, 2012
California
3 reviews
13 helpful votes
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Kodus for the young lady who brought Yahoo into the 21st. Sentury. It's a pleasant change to see what's trending today, and I'm only 81 years old...

Date of experience: October 3, 2012
Philippines
4 reviews
6 helpful votes
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My email is yahoo
June 21, 2012

My email is yahoo. So I'll vote for yahoo.
Cool interface. More features are coming,

Date of experience: June 21, 2012
Colorado
2 reviews
22 helpful votes
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I really don't much like the way Yahoo tried to 'hijack' my computer by somehow changing my front page and search engine. I went to a couple of sites and somehow ended up with them as my new provider. I'm not that computer savvy but, other than opening up some site that was powered by Yahoo, did nothing wrong that I'm aware of. I went ahead and tried using it for a bit and found it totally lacking. Their Home Page totally sucks compared to MSN and I'll take Bing over them anyday for searches. I have no idea why, but I generally have better luck with Bing over Google, also. Some people were griping about how their Bing searches were not "relevant". Given the fact that most people can't even spell anymore, that's not surprising. If your search is even just close to being relevant (from a topic or spelling standpoint), my experience is that I always get what I'm looking for by using Bing. As far as news, I don't rely on any one source (like MSN) and there are so many sources available that this is a non-issue. As far as the maps go, they all have their own problems. That's why we still have phones!

Date of experience: April 23, 2012
Indiana
4 reviews
13 helpful votes
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Great source of average-Joe-friendly news. A little too much of the emphasis is on entertainment, but that may just be a personal gripe.

Date of experience: April 17, 2012
Florida
9 reviews
42 helpful votes
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Yahoo is much more than just e-mail service. It is better than MSN.

Date of experience: April 9, 2012
Georgia
13 reviews
76 helpful votes
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My email i. D
March 28, 2012

My email i.d. is on yahoo because it gives large capacity for inbox to store emails.

Date of experience: March 28, 2012
India
5 reviews
7 helpful votes
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Yahoo was site which I opened when I start using Internet, in my initial years of browsing I used to spent maximum time with yahoo, I explored many services of yahoo, I was addict of yahoo groups/ yahoo chat etc. But as Internet evolved I think yahoo did not evolve with time, now I rarely visit yahoo and hardly use any of yahoo services.

Date of experience: February 27, 2012
Kentucky
2 reviews
1 helpful vote
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Hey is it just me or have more than a few noticed that YAHOO. SUCKS with all the political LIB crap lately. BAD ENOUGH that O' GOOFBALL has practically RUNIED the country and his "pals" in the lib loop have added to the misery by rubber stamping all of that IDIOTS BAD IDEAS. NOW when ANY conservative comes along to HELP the country OUT of the mess YAHOO "NEWS" does it's level BEST to BASH THEM.
Now lest's get to the EMAIL on YAHOO... SPAM, SPYWARE, cookie tracking, ADD ON CRAP the list is ENDLESS and SLOWS that crummy mail server to a crawl.
I DUMPED MY YAHOO email and IF the REST OF THE EWORLD would DO THE SAME, that GARBAGE SERVICE WOULD BE HISTORY in SHORT ORDER.
Hotmail RULES here, NO CRAP to deal with and EZ to use and FAST too... BYE BYE YAHOO, YOU AND OBAMA should ENJOY YOUR REMAINING TIME, won't be long before you are BOTH HISTORY!

Date of experience: December 10, 2011
TT
165 reviews
1796 helpful votes
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Yahoo is not my favorite search engine but it is very useful and still important and it still ranks as the best that is out there because the site developers and technical team are always working on new improvements to Yahoo.

The thing I love about Yahoo happens to be the news that one is able to get on various trends and happenings. Plus the news also has different aspects that are included such as news about fitness or some amazing event that took place or some event in the life of a celebrity.

I love the up-to-date information that Yahoo has and that is why it will always remain for me a cool site.

Date of experience: November 9, 2011
Oregon
3 reviews
13 helpful votes
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Love the news stream on the home page.
I've had my email with them for years. While I'm generally satisfied with the way the site works, I have had some problems savings drafts and attaching documents. Overall, a good experience.

Date of experience: November 9, 2011