Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Yahoo

Yahoo

1.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Yahoo?
grey stargrey stargrey stargrey stargrey star

Yahoo Reviews Summary

The overall reputation of the company reflects significant dissatisfaction among customers, primarily driven by concerns over perceived political bias in content and inadequate customer support. Many users express frustration regarding account management issues, including unexpected charges and difficulties accessing accounts, which they feel are symptomatic of poor service. Conversely, some reviews highlight the platform's ability to facilitate user comments, suggesting a commitment to free speech. However, the overwhelming sentiment indicates a decline in trust and credibility, with calls for greater accountability and transparency in both content and customer service practices.

This summary is generated by AI, based on text from customer reviews

service
122
value
102
shipping
48
returns
53
quality
101

We monitor reviews for authenticity

New Jersey
2 reviews
22 helpful votes
Follow Holly M.
Unfollow Holly M.
Share Review
Report Review

Public Disgrace
September 5, 2016

(C), "It's Free, (Free/Cheap, like: DVDS, VHS, CDs, etc., - So it wants to bury me; Holly M Colino, alive, and, wave carrots at you...

1.) Emailing system: Average, (Reliability).

2.) Virtual projections: absolutely shameful and despicable.

3.) Context: Favors the Envious/Wrong.

4.) Article 'Writers'/Envious 'Reporters: Fake News, Scandalous, $#*!, A Bore, NOT 'noteworthy',

5.) Primary Agenda: ENVY, (" 'Haters' "), Lip Synchers, AKA - Scheme to Defraud/Criminal Impersonators/Criminal Simulators/Unlawful Assembly..., (there is more), DVD/TV/NEWS, " 'Drama' " - staged acts, etc.

Just about every 'journalist', (Accomplice/Accessory), is re-iterating the same old Envy, ($#*!, Wrong,...), updates, ('stars' - the Envious), hoaxes, titles, stories, ['News', webs of deceit], fakes,..., - " 'Entertainers' " - AKA, the Envious " 'Hater' ".

A pinnacle of shame - Yahoo."-Holly M Colino.

Date of experience: September 5, 2016
Kenya
151 reviews
2519 helpful votes
Follow ClarkKent K.
Unfollow ClarkKent K.
Share Review
Report Review

The OG
August 29, 2016

Yahoo has served me for over 10 years. It is the OG. Sad to see what has happened to it in these past few years.
But it is still serving me well

Date of experience: August 26, 2016
California
1 review
1 helpful vote
Follow George S.
Unfollow George S.
Share Review
Report Review

Groups. Yahoo
August 4, 2016

I am the Administrator of https://groups.yahoo.com/neo/groups/Richline_53
I can't delete photos from the photos section; there needs to be a "Delete" icon. Any one can post any photo they want and I can't delete them. I can't arrange photos. When I post an album the photos also show up in the "Photos" All my "Files" were lost with the new format. Came in.
When is Groups. Yahoo going to fix this mess?
How about putting the old format back?

Date of experience: August 4, 2016
California
2 reviews
0 helpful votes
Follow Vick k.
Unfollow Vick k.
Share Review
Report Review

Seller: dukeivorypq - I order the Heavy duty Outboard Motor Boat 2 Stroke Portable 6 HP Propeller Shaft Engine and paid for $675.25. I didn't received it. And the Ebay instead of helping buyer closed my case.Its unbelievable that protection plan is not working. They are just lying

Date of experience: July 25, 2016
Tennessee
4 reviews
8 helpful votes
Follow ALCIDE B.
Unfollow ALCIDE B.
Share Review
Report Review

Yahoo Home Page
July 15, 2016

Never had a problem with this site. I trust it 100%

Date of experience: July 13, 2016
GB
2 reviews
1 helpful vote
Follow Paul L.
Unfollow Paul L.
Share Review
Report Review

Good service
March 22, 2016

Pro's:
- easy to register
- plenty of services in one account
Con's:
- sends me emails every day and I can't unsubscribe
- it takes 10 mins to deliver an email

Date of experience: March 21, 2016
Maryland
1 review
0 helpful votes
Follow Marie R.
Unfollow Marie R.
Share Review
Report Review

Jewelries. Awesome
February 19, 2016

I purchased jewelries... awesome, beautiful, just love it, recommended to to my friends.

Marie
Alex.Va.

Date of experience: February 19, 2016
Utah
26 reviews
32 helpful votes
Follow James P.
Unfollow James P.
Share Review
Report Review

Yahoo has been on the decline for sometime now, and who knows what the future hold for them. There are alternatives to yahoo that eclipse them in a very big way. The best thing to do is go to gmail or another large service

Date of experience: January 11, 2016
North Carolina
1 review
2 helpful votes
Follow Peggy T.
Unfollow Peggy T.
Share Review
Report Review

Horrible news service!
January 10, 2016

The new way of presenting "news" is terrible! It is all right wing blogs. There are few to no unbiased, factually correct articles. Do you take us for a bunch of dummies? I read the paper every morning and know a reporters unbiased article from a biased blog. Go back to the old news format or DELETE this one!

Date of experience: January 10, 2016
Arkansas
1 review
2 helpful votes
Follow Hope B.
Unfollow Hope B.
Share Review
Report Review

YAHOO WHATS TO SELL THEIR CUSTOMERS A JACKING SOFTWARE SO IF YOU HAVE AN E-MAIL WITH THEM AND THEY GET HATCHED THEY WILL NOT HELP YOU GET BACK INTO YOUR INFO WITHOUT CHARGE YOU THIS BS

Date of experience: December 10, 2015
India
6 reviews
5 helpful votes
Follow Ankit S.
Unfollow Ankit S.
Share Review
Report Review

Yahoo is a good website.
December 2, 2015

Yahoo is a good website. They pretty have everything, and make it pretty user friendly

Date of experience: December 1, 2015
Arkansas
2 reviews
4 helpful votes
Follow Jamie H.
Unfollow Jamie H.
Share Review
Report Review

Sold out Small Businesses
November 30, 2015

In order to make more billions for their shareholders, Yahoo Small Business has become Aabaco (Alibaba). All the meta data tags business have had on the internet with their webhosting through YSB has now been turned over to Yext! A company that forcing small businesses to pay them a minimum of $449, up front, in order to get their names back in the search engines! The timing to start this racket during the holidays is devastating to businesses and borders on extortion. Yahoo and its affiliates are no longer happy with the fees their customers have been paying for webhosting and email services (Outlook), they have to make more. This is a sad commentary on the greed of corporate America and Wall Street at the expense of the small businesses that keep this nation working. Shame on Yahoo/Aabaco/Yext.

Date of experience: November 30, 2015
New Jersey
1 review
1 helpful vote
Follow Zaihnanyay W.
Unfollow Zaihnanyay W.
Share Review
Report Review

Forced to you number
October 25, 2015

I don't like that they force you to use your phone number.

Date of experience: October 25, 2015
Alabama
3 reviews
7 helpful votes
Follow James B.
Unfollow James B.
Share Review
Report Review

I used to really enjoy reading Yahoo's news site. It was one of those places that I could find some interesting articles, and they send me down a rabbit trail of a couple of hours of reading!;-) Recently though, it seems like every headline that looks interesting ends up being a video. I don't want to watch a video! I want to read! Often I don't have sound handy at a school computer terminal, or I don't want to let my workmates know that I found an interesting news piece. Please bring back more articles, and I will spend more time reading them.

Date of experience: October 22, 2015
Washington
1 review
1 helpful vote
Follow Curt H.
Unfollow Curt H.
Share Review
Report Review

Yahoo Bource Backs
October 1, 2015

For some reason when people send an email to be at my Bellsouth.net account they get a message back that says I do not have a Yahoo.com account. Which I don't. Att can fix the problem so they told me to call Yahoo's customer care and gave me this number *******572. When you call it just says we are having difficulties, please try later. What a joke. If you are smart you will never get tangled up with Yahoo.

Date of experience: September 30, 2015
California
15 reviews
176 helpful votes
Follow Lonnie H.
Unfollow Lonnie H.
Share Review
Report Review

I was "inactive" for a couple months. There is no warning of de-activation, even though my REAL e-mail address (gmail) was my profile name? So, I go to sign up AGAIN, and my phone number is REQUIRED for membership? Not to mention the joy of navigating through their website, like visiting New York City on Christmas. So many bells and whistles you'd think that they think you are mindless cattle looking for shiny things. Yahoo "answers questions" or whatever the hell it's called, is a nice quality to their platform. User-friendliness (this isn't 1996!) sucks (technical term; got more cookies than pinterest.com; my next meal after this one)
UPDATE: Finally gave in and provided my phone number to sign in for ANOTHER account, it only took 20 minutes, after all the back and forth about user names, passwords being green and good enough then instantly not good enough... Instantly had spam in my new email account. I get literal head-aches using this horrible website. Everything about them is terrible. I cannot think of a single nice thing to say about yahoo. I hope they go away and never return. Makes AOL look user-friendly and high tech...
UPDATE: DELETED MY ACCOUNT AGAIN! It takes about 2 weeks, if you don't log in, they DELETE YOUR ACCOUNT! Good news, I discovered that you can run Bing ads without using yahoo. This company used to be important now it's just terrible and will make you sad. Horrible model for a company. Looks and acts like a toddler.

Date of experience: September 19, 2015
New Jersey
1 review
1 helpful vote
Follow Freddie b.
Unfollow Freddie b.
Share Review
Report Review

I got look out of my account and needed help. I follow yahoo promo assistance and I reach this so call site to assist. Site wanted me to pay money to bit log back in stating that someone from a foreign country was try to log in unauthorized and they lock the account and the only way to correct it was to pay them for assistance. Could not find any more more number to contact yahoo so after 20 year of having this account I am now held to ransom unless I pay. Totally arip off or a scam.

Date of experience: September 7, 2015
Florida
1 review
1 helpful vote
Follow Robert S.
Unfollow Robert S.
Share Review
Report Review

I do not use Yahoo and don't intend to! Yahoo has insidious ways of slipping their "ask" search engine into Chrome and replacing Google. It's sneaky, annoying and a real pain in the butt!

Date of experience: August 14, 2015
New York
13 reviews
16 helpful votes
Follow dohn s.
Unfollow dohn s.
Share Review
Report Review

Gets the Job done
August 7, 2015

Yahoo used to be my "go -to" site before I left for CNN. Yahoo is ok in terms of providing a mix of political/current event topics with celebrity gossip. I don't check in as often anymore which is not a reflection of the site, my preferences have simply changed.

Date of experience: August 7, 2015
District of Columbia
1 review
0 helpful votes
Follow jenifer l.
Unfollow jenifer l.
Share Review
Report Review

EMGS Group-Mohamed Alaoui *Theft & Fraud*

Email address for his company

Beware of doing business with this company!

*******@emgsgroup.com

*******@emgsgroup.com

*******@emgsgroup.com

We shipped his company $25,000 of merchandise from the USA to Europe, Total tax on the invoice was around $2500. We paid for the tax upfront by selecting "Bill Duties to Sender" with Fedex. However upon receiving the product M. Alaoui ceased to respond to our emails and then finally flat out refused to pay the taxes.

We want to make everyone aware to not do business with this company, they will take your money and run!

Date of experience: June 17, 2015