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Yaheetech.shop

3.4

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Yaheetech.shop Reviews Summary

Yaheetech.shop has a rating of 3.4 stars from 165 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yaheetech.shop most frequently mention customer service, good quality and cat tree. Yaheetech.shop ranks 6th among Department Store sites.

service
55
value
50
shipping
49
returns
39
quality
58
This company responds to reviews on average within 1 day

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Florida
1 review
1 helpful vote
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Horrible customer service/ horrible company
July 2, 2021

Don't waste your time buying products from them.
Being honest, I liked the chairs I bought, they are good chairs. However if you are not lucky (as I was not) and you receive a damage product, this company won't care about it.
Since the day I received it I have been complaining and asking them to replace three of 4 chairs I received.
They offered me 10 dollars (yes, 10 dollars) as an apology. I was clear that I didn't want 10 dollar, and I didn't want to return the chairs (as I was honest before, they are good and I liked them), I just wanted them to be replaced.
Then, I tried to be fair with them and said that I could deal with one of the damaged chais, so they could replace only two of them.
After weeks (yes, weeks) of wasting my time trying to have them replaced, they told me they sent (without my approval) two new seats.
What this horrible company wasn't understanding (or they were pretending to not understand) is that my issue with the chairs was not only the seat damages. One of them has assembly problems.
They are sending only two seats (of three) and I still can have assemble problems.
So, please, keep in mind if you buy from
This horrible company and if you receive damages products, they won't care.
They will say they are not responsible for the way it is delivered, like the way they told me.
Horrible company, horrible customer center.

Date of experience: July 2, 2021
Virginia
2 reviews
2 helpful votes
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I purchased a mobile tv stand, which came for home assembly. Ran into a problem when the screws to fasten parts 12 and 13 to Part 4, were not the right length to do the job, and as a result, I couldn't go further to assemble the stand. Contacted Yaheetech, made a report through Amazon, on which the Stand is marketed and sold, sent Yaheetech emails asking for resolution, never heard from them. So I'm stuck with a partially assembly item that is beyond sending back through UPS, but willing to send back the parts remaining, after emailing Yaheetech several times, receiving no response. I would like to finish the job, but without the proper screws, I'm done. I recommend do not do business with this company that doesn't care about its customer, and has no customer care department.

Date of experience: June 29, 2021
Nebraska
1 review
0 helpful votes
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I bought a really nice coffee table from yaheetech it has a beautiful wood finish came faster than expected. Super durable with easy installation instructions my husband and I put it together in no time at all.

Date of experience: May 11, 2021
Jamaica
1 review
0 helpful votes
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Leather Chair
April 21, 2021

I love using Yaheetech to order my stuffs. My goods were delivered on time and the delivery fee is very reasonable. My chair was easy to assemble and since it is leather it can be cleaned easily. I also use yaheetech to order other furniture and they came on time and was easy to assemble. I recommend my friends to use it and they are loving it so far, would definitely recommend it to others.

Date of experience: April 20, 2021
India
7 reviews
3 helpful votes
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First time
April 6, 2021

It was my first time purchasing from them. At first i was hesitant but i liked their designs to much to resist and it was the good decision because the quality and design of the furniture was too good. I will buy from them more in the future.

Date of experience: April 6, 2021
Virginia
1 review
0 helpful votes
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Wonderful Experience!
March 31, 2021

I have purchased quite a few times from this company. I have received great quality items. They all have been well-built. I always receive my items on time too. I love that I can feel at ease whenever I make a purchase from this company!

Date of experience: March 30, 2021
North Carolina
2 reviews
0 helpful votes
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Great pet products
February 3, 2021

As an owner of pet birds I must say I absolutely love the Yaheetech Large 55 inch Bird Cage. It is absolutely perfect for my Love Birds. It came in perfect condition and included all parts for easy assembly. Yaheetech's customer service has been A+. They care about the products they sell as well as their customers. I have ordered many of their items including the bird cage and a play pen for my puppy. I plan to be a customer for years to come.

Date of experience: February 2, 2021
California
1 review
3 helpful votes
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Will never get a human in the phone or your money back if you have a problem this company is a typical Chinese owned ran business where they care only about the money and zero about customer service

Date of experience: December 11, 2020
Illinois
1 review
0 helpful votes
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Great product
December 3, 2020

Yaheetech. Shop is a great company, they have great quality items, and I am always happy to buy from them. I would recommend Yaheetech. Shop to any one that is looking for everyday essentials. I also had times were I have to talk to customer service, and they are always willing to give out a hand. If I have any problem, or questions, they are always friendly and take care of any problem I may have. I will continue shopping at Yaheetech. Shop for all my online shopping. It is affordable and easy for anyone to use.

Date of experience: December 2, 2020
GB
1 review
2 helpful votes
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Poor customer service
December 2, 2020

I bought a desk on Amazon as a disabled home worker and the company ignore my and Amazon's emails to rectify the problem. Disgrace.

Date of experience: December 2, 2020
GB
1 review
3 helpful votes
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Lying scumbags
November 3, 2020

They canceled my order so they can double the price of dumbells and take advantage of UK lockdown, then lied to me saying sorry the dumbell is just broke and its the only one we had. But then list 2 in stock for double the price. Dont buy from this company

Date of experience: November 3, 2020
Jamaica
1 review
0 helpful votes
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Genuine quality, long lasting, unusual, affordable, unique, outstanding work of art, very lovely and comfortable.

Date of experience: October 28, 2020
AG
1 review
0 helpful votes
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Quality service
September 22, 2020

The survice was quality great costomer survice when I had a question on an office chair that I purchased super fast response and the shipping was super fast the product quality was very good I give them a 5 star all across the board and highly recommend that you purchase from them with no fear in mind

Date of experience: September 21, 2020
South Carolina
1 review
0 helpful votes
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Cat Tree
September 16, 2020

I got a cat tree from yaheetech. The cat tree is durable and soft. I received good service from them.

Date of experience: September 15, 2020
Jamaica
3 reviews
2 helpful votes
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Very flexible, reliable and helpful.The overall service provided is commendable and I have no doubt in getting assistance in whatever way I seek. I love Yaheetech!#Bigup

Date of experience: August 26, 2020
Jamaica
1 review
0 helpful votes
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Awesome service
August 25, 2020

I just love yaheetech their services are amazing I have purchased my office materials for work the delivery time was very fast and convenient not to mention Customer service was exceptional.

Date of experience: August 24, 2020
Pennsylvania
2 reviews
0 helpful votes
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Perfect!
August 5, 2020

Superior workmanship with extremely great price. Shipping is fast along with excellent Customer Service.

Date of experience: August 4, 2020
Illinois
1 review
0 helpful votes
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This is a very nice desk chair. I wanted something that would not have metal sticking out to bump into and damage the desk, and this works nicely. We didn't mount the arms, which bolt on from underneath, and it doesn't look as if anything is "missing" without arms. The upholstery is perfectly sewn front, back, and sides. The wheels are soft, not hard plastic, to protect wood floors. The chrome plating is nicely done. There is a handle underneath to lift and lower the chair.

The quality is very good, it is stylish, and is a great value. We looked at several stores locally and none had a chair like this, and if they did it would cost double the price

Date of experience: July 20, 2020
Arizona
1 review
0 helpful votes
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Sofa is Great
July 15, 2020

I received my sofa from Yaheetech a few days ago. Never expected to receive it so fast. Shipping was extremely fast! The quality is of high value. Great construction and durable. Definitely will be purchasing from this company again in the future.

Date of experience: July 14, 2020
Ohio
1 review
0 helpful votes
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High quality!
July 15, 2020

I am always highly impressed with every item that I get from Yaheetech! The quality is always more than I expected! Everything has been made very well and surpassed my expectations! I have had to contact customer service before, and they were very prompt and super helpfu

Date of experience: July 14, 2020

From the business

Yaheetech is a leading global e-commerce brand dedicated to offering quality products across our entire assortment.

Our slogan of “Make your life comfortable” is paramount to everything we manufacture, from the design & aesthetic to the enhanced functionality of our products. We are a creative, down-to-earth, and ambitious team who place a reverence for integrity, professionalism and quality above all else. We are now one of the top e-commerce brands within our sector and sell to customers across the globe.


yaheetech.shop
ONTARIO, California, United States