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XS

4.6
xs.com
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From the business

The XS Group, known as "XS" or "XS.com," is a renowned Global Multi-Asset Broker that facilitates trading across a diverse range of financial products. Originally founded in Australia back in 2010, XS.com has emerged as a prominent leader in the FinTech, financial services, and online trading sectors. With licenses obtained in multiple jurisdictions and physical offices located across the globe, XS.com has established its global presence. Recognized for its cutting-edge trading technology and access to deep institutional liquidity, XS.com caters to traders, institutional investors, and brokers worldwide. Alongside its commitment to delivering a seamless user experience, XS.com also emphasizes the importance of providing high-quality relationship management and exceptional customer support.


xs.com
Eden Island, Seychelles
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XS Reviews Summary

XS.com has established a solid reputation among traders, particularly for its extensive range of assets and favorable trading conditions, including high leverage options and low commissions. Customers appreciate the platform's robust customer support, which is noted for being responsive and helpful. However, some users expressed concerns regarding the complexity of account types and the perception of being charged through spreads despite zero commissions on certain accounts. Overall, the sentiment reflects a growing confidence in XS.com as a reliable trading platform, with room for improvement in user education and clarity around trading costs.

This summary is generated by AI, based on text from customer reviews

service
157
value
131
shipping
2
returns
1
quality
241

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Colombia
1 review
0 helpful votes
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Safety as priority
November 5, 2024

If choosing a safe and secure trading platform is your priority, which it should be, then I recommend you consider XS broker. Its regulatory status is rock-solid. This makes them a top-tier broker suitable for high-roller traders, but even if you are not such, it shouldn't be a mistake choosing to trade with XS.
They have a pretty decent secelection of account types. There is an option for every trading style and even level of experience.
I traded with the Cent accuount for a while to gain practical experience. Needs to be said that only forex and some metals are included, but it is enough I think.
Once you feel confident enough, I recommend switching to the Standard account, where more markets are available for trading.

Date of experience: October 26, 2024
Despina I. XS Rep
over a year old

Dear Tomas,

Thank you for your positive review on XS.com. We're gladnthat our regulatory status and commitment to a secure trading environment stand out to you. Providing a customizable trading experience is a priority for us, so it’s fantastic to hear that it enhances your time on our platform. Your feedback motivates us to keep delivering the best for our traders, and we're excited to support you on your trading journey.

Best regards,
XS Team

Colombia
1 review
0 helpful votes
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Responsive and Helpful team
November 3, 2024

For a long time, XS Broker has offered loyal and dependable customer support. As IT support lead working with other brokers and being a 5 months forex trader, I discovered that their team knows how to solve problems quickly and effectively. They were always very responsive any time I had complaints relative to technicalities or whenever I faced certain difficulties in interacting with the platform

Date of experience: October 24, 2024
Despina I. XS Rep
over a year old

Dear Jairo,

Thank you for your positive feedback on XS.com. We’re pleased to hear that our support team met your standards, as we always aim to provide a seamless experience for our traders. Your satisfaction is our top priority, and it’s great to know that we’re achieving that goal. We appreciate your trust in us and are committed to continually improving our services to better serve your needs.

Best regards,
XS Team

Brazil
1 review
0 helpful votes
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Functional Resources
November 3, 2024

XS educational materials are very relatable as someone who has been trading for a while I like how organized and visible it is even if you are new to forex trading you will find this easy to navigate
It relates to trading operations and general market analysis. The materials will help traders add to their existing knowledge and improve their skills. The webinars and tutorials they sponsor is a boost which are more helpful in keeping market information updated

Date of experience: October 24, 2024
Despina I. XS Rep
over a year old

Dear Miguel,

Thank you for your positive review on XS.com. We’re pleased to hear that you find our user interface easy to navigate, as we strive to create a seamless experience for our traders. It’s also fantastic to know that you appreciate our educational materials; we believe that providing valuable resources is essential to supporting our users’ growth and success. Your feedback inspires us to continue enhancing our platform and services.

Best regards,
XS Team

Bahrain
1 review
0 helpful votes
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Local licenses prove a lot
November 2, 2024

XS broker delivers quality service, as far as I can judge based on my brief starting record. I wish their service's scope could be better and embrace more aspects, such as education and analytics through.
One of the most pleasant things this platform is the range of licences proving their credibility before many clients across the globe.
That's a very important thing to have tbh

Date of experience: October 23, 2024
Despina I. XS Rep
over a year old

Dear Mohamed,

Thank you very much for your positive review on XS.com. We're pleased to know that you value the safe and reliable environment we strive to create for our traders. Your acknowledgment means a lot to us, as we’re committed to providing a platform that our traders can trust. It’s feedback like yours that motivates us to keep enhancing our features and support. We look forward to continuing to serve you with the best trading experience.

Best regards,
XS Team

Colombia
1 review
0 helpful votes
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Rookie's perspective
October 30, 2024

It's beeen my 3rd or 4th day of trading with Xs and what can I say... I am always on the contact with the support, coz I have no knowledge and skills in this sphere at all.
Damn, I ws rly scared of opening myfirst deal, even though the positions size was just $2... Still, everything is far ahead and I keep my head up.
Support btw are nice uys, no complaints!

Date of experience: October 20, 2024
Despina I. XS Rep
over a year old

Dear Luis,

Thank you for your positive review on XS.com. We’re thrilled to hear that you’re enjoying your experience, and we’re equally glad to have you as part of our community. Our support team is always here to assist you in any way possible, ensuring a smooth and rewarding trading journey. We’re excited to continue supporting you as you reach new milestones with us.

Best regards,
XS Team

Viet Nam
1 review
0 helpful votes
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No extra headache
October 29, 2024

Idk I've seen some brokers with like 5-6 different trading platforms, and it just confuses me personally. XS has MT4 and it's big bro MT5. I think it's a nice balance and people can still choose between these two, and both of them do the trading work perfectly. Sometimes you gotta choose one and move with it, not jumping from one platform to another😏

Date of experience: October 19, 2024
Despina I. XS Rep
over a year old

Dear Hoang,

Thank you for your positive review on XS.com. We’re delighted to hear that you recognize the benefits of our platform and feel comfortable with the trading options we offer. Providing our traders with a secure, user-friendly, and transparent environment is our top priority, so you can focus on achieving your trading goals with ease. We look forward to supporting your continued success on our platform.

Best regards,
XS Team

Qatar
1 review
0 helpful votes
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Loads and loads.
October 13, 2024

XS has got a lot of account, which some might consider confusing, but I think it is nice. The accounts are described in detail, so yiu find the one for you easily, like I did.

Date of experience: October 3, 2024
Despina I. XS Rep
over a year old

Dear Ghanem,

Thank you for your positive review on XS.com. We’re thrilled to hear that you appreciate the variety of accounts we offer, as delivering a personalized trading experience is one of our top priorities. As you mentioned in your feedback, we also strive to provide clear, detailed descriptions for each account to help you choose the best option for your needs. Your satisfaction is important to us, and we look forward to continuing to support your trading journey.

Best regards,
XS Team

Viet Nam
1 review
0 helpful votes
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It is hard to find any flaws
October 11, 2024

I explored XS thoroughly and as far as I understand, which is not much, this can be an excellent trading platform for all traders, regardless of their experience.
I decided to start trading with XS because it has robust regulation status, instilling peace of mind that I will be dealing with a responsible and fair broker. The other reason is the Cent account.
I have been trading long enough on a demo account and wanted to experience a real trading environment, and the Cent account is the best tool for that.
Two more things:
- You can open such an account with only a $10 deposit, which adds to my positive impressions about XS.
- This can be a beginner-friendly platform as well, although it is equally preferred by experienced traders.

Date of experience: October 1, 2024
Despina I. XS Rep
over a year old

Dear Trung,

Thank you for your positive feedback on XS.com. We’re thrilled to hear that you recognize the versatility of our platform. Our goal is to provide traders of all experience levels with a safe and comfortable environment, and we're glad you found an account type that suits your needs while enjoying a hassle-free experience. Your satisfaction is our priority, and we are constantly working to enhance the trading experience for all our users.

Best regards,
XS Team

Mexico
1 review
0 helpful votes
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Fair enough
October 11, 2024

I am planning on opening either an Elite or Pro account after I trade some time on Cent I have now. I will have super low spread like from 0.7 pips or 0.1 spread with 3$ commission, both accounts look good. But I gotta learn and trading hard on Cent to understand how risk management works so I don't blow my capital right away😅

Date of experience: October 1, 2024
Despina I. XS Rep
over a year old

Dear Enrique,

Thank you for your positive review on XS.com. We are delighted to hear that you've found account types that align with your trading strategy. Our goal is to offer a variety of account options to meet the diverse needs of our traders, and it's great to know you're making the most of them. We continuously strive to enhance our services and look forward to supporting your future trading success.

Best regards,
XS Team

Finland
1 review
0 helpful votes
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The trading assets are in variety
October 11, 2024

Xs offers different trading assets that span across from various financial instruments and they also have 5 different account types that can be tradedf depending on the trading conditions you get or depending on the asset and account type you choose. I like how profitable it is trading forex pairs here.

Date of experience: September 30, 2024
Despina I. XS Rep
over a year old

Dear Martti,

Thank you for taking the time to leave such a positive review on XS.com. We’re delighted to hear that you appreciate the variety our platform offers and that your trading experience has been seamless. Your satisfaction is our top priority, and it's feedback like yours that motivates us to keep improving. We look forward to continuing to provide you with a platform that meets all your trading needs.

Best regards,
The XS Team

Norway
1 review
0 helpful votes
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Still trying...
October 7, 2024

I am still trying to tame the beast which is nzd/jpy,this pair is super choppy sometimes but I set myself a goal to get used to it; SOmetimes I get really good trades liek I want,but sometimes I feel like I dont get what it is doing.I am on standard account here, and i like the leverage I have because I can control bigger trades than my actual equity. But I dont recommend to new traders like me to open big lots, open small and see what works for you.!

Date of experience: September 27, 2024
Despina I. XS Rep
over a year old

Dear Sindre,

Thank you for taking the time to leave a positive review on XS.com. We are thrilled to hear that you are making the most of our platform, and we truly appreciate you sharing your insights with us. Your feedback helps us continue to improve and offer the best possible experience for our traders.

Best regards,
XS Team

Brazil
1 review
0 helpful votes
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Fairly good trading platform
October 7, 2024

XS provides solid trading platform for each taste and trading style.
Even a Pamm account is offered, which in my opinion is a better option than copy-trading if you want to be involved in Social trading. While most of the brokers are focused on copy-trading platforms, XS has taken a different approach and focused solely on Pamm accounts as an option for investors.

Date of experience: September 27, 2024
Despina I. XS Rep
over a year old

Dear Leonardo,

Thank you for your positive review on XS.com. We are really glad that our platform meets your expectations and effectively serves your needs. We continuously strive to enhance our services to ensure your trading experience remains seamless and efficient.

Best regards,
XS Team

Argentina
1 review
0 helpful votes
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Invaluable for newbies
October 2, 2024

XS Cent account was a game changer for me really. I tried myself on different demos for a long time and the problem was as soon as I switched on the real acc I started to lose money.

Then I realized that I need an account that will give me safety and the feeling of real money trading simultaneously. That's exactly what Xs Cent stands for.
So now I "train" myself on it by trading Gbp, Jpy pairs and Xau as well and it's getting much better than with demos

Date of experience: September 22, 2024
Despina I. XS Rep
over a year old

Dear Ramiro,

Thank you for your positive feedback on XS.com. We're delighted to hear that you were able to practice and gain valuable experience on our platform. Your review is greatly appreciated, and it reassures us that our efforts are making a difference. We’re committed to continually supporting you in your trading journey with even more tools and resources.

Best regards,
XS Team

Brazil
1 review
0 helpful votes
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Suitable choice
September 28, 2024

What makes xs one of the most appropriate options for experienced traders is the attention to the details.
Like they are willing to provide dynamic leverage for example to reduce the load on my deposit. Or the handy XS mastercadr feature to facilitate the payments.
Let alone the plenty of licenses to work with. I think it's valued by all the traders since we all put security on top of the list.

Date of experience: September 18, 2024
Despina I. XS Rep
over a year old

Dear Enrique,

Thank you so much for your positive review on XS.com. We're glad to hear that you're making the most of our platform's benefits, including the XS Mastercard. Ensuring security is one of our top priorities, and we're pleased that you recognize our efforts in this area. We will continue working hard to maintain the high standards you expect, and we look forward to providing even more value to your trading experience.

Best regards,
XS Team

Finland
1 review
0 helpful votes
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Functional platform features
September 14, 2024

To start with trading here was not my ideal goal or thing, I never even looked at it from an angle of knowing the brokers trading conditions and seeing how it fit perfectly to my trading style or strategy. I just felt it was going to be another trading platform that can get the job done.
I like how versatile the platform is. Trading with XS.com doesn't restrict you but instead it opens up a wide array of opportunities. The different assets that can be traded with this broker are many and they have different trading spreads but mostly importantly I believe it is still tight regardless of the account.

This brokrr offers various accounts to its traders which also gives them a wide range of options to choose from. The accounts are maybe 9 in total. I personally use the pro account because it has no commissions although the spreads aren't as tight as the elite but other than that the leverage and minimum deposit are the same accross most of the accounts.

Date of experience: September 4, 2024
Despina I. XS Rep
over a year old

Dear Tuomas,

Thank you for taking the time to leave a positive review on XS.com. It’s great to know that you recognize the versatility of our platform and that it aligns with your needs. We’re also pleased that you found an account type that complements your strategy, as one of our main goals is to provide our traders with a seamless and tailored experience. Your feedback motivates us to continually enhance the services we offer.

Best regards,
XS Team

Colombia
1 review
0 helpful votes
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My full evaluation of XS
September 14, 2024

Startng with the account types, I have to be somewhat honest in this, it was super hard and confusing. So they got almost 10 types of accounts, and all of them are pretty similar to each other. When I saw them the first time I had to address the support to get some more info and decide. Support did a nice job explaining so I choose the standard for a beginning, and Im pretty glad with my acc for now.

When it comes to funding the account, the options are I'd say pretty traditional. May not be as verstaile as the other places, but still credit card and e-wallet is probably all you need. I did VISA, it went through easily and no problem, and they didnt take any fee for it.

Finally, the blog, it is wonderful. The visuals are everything here, every pattern or system is backed up by it's represenation. And the pictures of chart are in candles! I am also learning candles and their patterns, so I am always happy to learn something new and then find them in chart.

Date of experience: September 4, 2024
Despina I. XS Rep
over a year old

Dear Jorge,

Thank you for your positive review of XS.com. When it comes to account types, we strive to offer a tailored experience, which is why we provide a variety of options. We're glad to hear you found one that suits your needs. Knowing that you had a seamless experience motivates us to keep improving. It’s also great to hear that you found our blog helpful for your education. We are committed to offering valuable resources to support our traders' growth and success.

Best regards,
XS Team

Finland
1 review
0 helpful votes
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Broker seems pretty basic on the outside
September 14, 2024

But on the inside, its very high quality actually.

Was impressed with trading and fast withdrawal, and the amount of options.

Date of experience: September 4, 2024
Despina I. XS Rep
over a year old

Dear Ahti,

Thank you for your positive review of XS.com. We are pleased to hear that you appreciate the quality of our services. At XS.com, we strive to provide our traders with a secure and comprehensive trading environment, tailored to meet their needs. Your feedback motivates us to continue enhancing our platform and delivering the best possible experience.

Best regards,
XS Team

AE
1 review
0 helpful votes
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Dedicated accounts for everyone.
September 9, 2024

One thing that XS is surely known for is the multitude of trading accounts that they make available to users. They are split into multiple categories, and basically, it just says; here are accounts for beginners, here are those for pros, and here are the accounts for partners and affiliates. When you look at them like that, it becomes way less overwhelming.
The cent account is one of the most interesting ones, after the VIP account that has a minimum deposit limit of a hundred gees. The cent account is that account that you can trade on without your heart leaving your chest😂. Micro lots trading with cents))rotfl. It is great for beginners.

Date of experience: August 30, 2024
Despina I. XS Rep
over a year old

Dear Tariq,

Thank you for taking the time to leave a review on XS.com. We strive to offer a range of account types with detailed descriptions to help you tailor your trading experience to your needs. We're pleased that you found an account type that suits you and hope you enjoy a seamless experience on our platform. Should you have any further questions or need assistance, our support team is always here to help.

Best regards,
XS Team

Peru
1 review
0 helpful votes
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Out of 4 ways to withdraw
September 5, 2024

I prefer the bank transfer. For some reason Visa withdrawals take longer, which is a bit weird.
Neteller/Skrill are even faster, but then you have to withdraw from them in turn...
Min.withdraw is 250 usd which is fine since I don't do it too often...
What is your best way? Did anybody invest in pamms here btw?

Date of experience: August 26, 2024
Despina I. XS Rep
over a year old

Dear Felipe,

Thank you for your positive review on XS.com! We are thrilled to hear that our variety of deposit and withdrawal options helped you find a method that fits your needs. Our goal is to make the experience as seamless as possible, and it’s great to know we’re on the right track. We continuously strive to enhance our services, and your feedback motivates us to keep improving. Should you need any further assistance, feel free to reach out anytime!

Best regards,
XS Team

Colombia
1 review
0 helpful votes
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Smooth Process, But Could Improve
August 31, 2024

I found XS's payment system to be smooth. Deposits are processed quickly, usually within a few minutes. However, there was one time where my withdrawal took longer than expected—like a few hours, instead of the usual few minutes. It wasn't a huge issue honestly.
The broker also has a very stable trading infrastructure that I have really come to appreciate.

Date of experience: August 21, 2024
Despina I. XS Rep
over a year old

Dear Luis,

Thank you for your positive review on XS.com. We’re delighted to hear that you’re satisfied with our platform and the speed of our deposit process. Our goal is to provide traders with a stable and reliable trading environment, and your feedback truly validates our efforts. Your satisfaction is our top priority, and we’re committed to continually enhancing your experience with us.

Best regards,
XS Team