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XS

4.6
xs.com
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From the business

The XS Group, known as "XS" or "XS.com," is a renowned Global Multi-Asset Broker that facilitates trading across a diverse range of financial products. Originally founded in Australia back in 2010, XS.com has emerged as a prominent leader in the FinTech, financial services, and online trading sectors. With licenses obtained in multiple jurisdictions and physical offices located across the globe, XS.com has established its global presence. Recognized for its cutting-edge trading technology and access to deep institutional liquidity, XS.com caters to traders, institutional investors, and brokers worldwide. Alongside its commitment to delivering a seamless user experience, XS.com also emphasizes the importance of providing high-quality relationship management and exceptional customer support.


xs.com
Eden Island, Seychelles
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XS Reviews Summary

XS.com has established a solid reputation among traders, particularly for its extensive range of assets and favorable trading conditions, including high leverage options and low commissions. Customers appreciate the platform's robust customer support, which is noted for being responsive and helpful. However, some users expressed concerns regarding the complexity of account types and the perception of being charged through spreads despite zero commissions on certain accounts. Overall, the sentiment reflects a growing confidence in XS.com as a reliable trading platform, with room for improvement in user education and clarity around trading costs.

This summary is generated by AI, based on text from customer reviews

service
157
value
131
shipping
2
returns
1
quality
241

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Argentina
1 review
0 helpful votes
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I would say that the way the clients are being treated plays an important role on if the platform would be good or not and thankfully so much value is placed on the priority of the traders. I was using the customer service and the way they attended to me made me feel relaxed to be here long term. There are various trading assets that can be traded with this platform and they are forex, commodities, indices, etc I actually trade forex and stocks and it's great.:-)

Date of experience: March 7, 2025
Despina I. XS Rep
over a year old

Dear Matias,

Thank you for your positive review on XS.com. Your satisfaction with the safety and comfort of our platform, alongside the commitment of our customer support team, reinforces our drive to deliver excellence. Your input inspires us to refine our services further, ensuring a consistently outstanding trading experience. Should you need any additional assistance or have further suggestions, please reach out.

Best regards,
XS Team

Spain
1 review
0 helpful votes
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A place to enjoy trading
March 14, 2025

They offer a lot of different assets, and the rare ones as well like wheat or different futures, you dont see thiss often in trading brokers. But not only asssets but their spread is tight as well! Impressed by the overall quality, and if you are new here, you will be surprised in every section you visit, like the insurance and regulations. Also the conditiosn and accounts. All is super high quality -> well except the education. They does have a blog and it iself is a big thing because it's like no other blog. But still it's not enough to cover full educaiton🤔

Date of experience: March 4, 2025
Despina I. XS Rep
over a year old

Dear Saul,

Thank you for your positive feedback on XS.com. Offering a variety of assets is a key part of our approach, as we strive to meet the needs of all types of traders—including the most demanding ones. Our trading conditions are carefully crafted with our traders in mind, aiming to provide a hassle-free and seamless experience. Our team works tirelessly to ensure you enjoy top-quality trading, and hearing that we've met your expectations truly means a lot to us. We’re grateful for your support and look forward to continuing to serve you.

Best regards,
XS Team

Bahrain
1 review
1 helpful vote
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I have a warning
January 22, 2025

Tbh, when I first started, I thought that the 1:2000 leverage here was the main pro. I was stupid... Learned my lesson.
2k leverage is a trap, I watched SO MUCH youtube and tiktok content about it, and if they say it can be done, I know not to believe them now.
Glad XS.com allows to easily lower my leverage, its literally 1 toggle in the UI. I did that, lovered to 1:200, became much easier to trade. Less stress. Now I lowered it to 1:33, and will start going from there.
This was all on standard account, but I don't think if I was pro or vip, anything much would change.

Date of experience: January 12, 2025
Despina I. XS Rep
over a year old

Dear Nidal,

Thank you for taking the time to leave a positive review on XS.com. We’re glad to hear that our traders are making responsible choices. As you mentioned, we offer a wide range of tools that are easy to manage, and we encourage you to explore our blog section on the official website, where you’ll find carefully curated educational articles. Your feedback is truly appreciated, and we remain dedicated to supporting your trading journey.

Best regards,
XS Team

Norway
1 review
1 helpful vote
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Account type selection
January 17, 2025

I opened my trading account in XS.com recently. And that's why I can tell what I liked during this process.
When I opened trading account, I could choose an account based on my experience. I did some kind of testing and make the answer that I have a little trading experience,
Broker provided me with a choice of suitable accounts for this level. Nice

Date of experience: January 6, 2025
Despina I. XS Rep
over a year old

Dear Trond,

Thank you so much for your positive review on XS.com. We offer a variety of account types to ensure that all our traders, regardless of experience level, can benefit from a customized approach that meets their needs. We’re grateful for your feedback, as it reassures us that our efforts are making a difference. We hope you continue to enjoy a seamless and rewarding trading journey with us, and please don’t hesitate to reach out if you ever need assistance.

Best regards,
XS Team

Finland
1 review
1 helpful vote
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Ethereum
January 12, 2025

I believe that Ethereum will outperform bitcoin in this bull;ish cycle. It's a relief that I can use 1:500 leverage trading with xs.com broker. I chose an elite trading account and so far so good.
I love using high leverage on bitcoin an ethereum but there is low leverage on altcoins, it should be much higher than 1:20

Date of experience: January 2, 2025
Despina I. XS Rep
over a year old

Dear Jukka,

Thank you for your positive review on XS.com. We’re delighted to hear that our leverage function aligns with your trading strategies. Your insights are incredibly valuable to us, as they help us better understand our traders’ needs and continuously refine our services. We’re truly grateful to have traders like you at the heart of everything we do. Your satisfaction motivates us to keep improving and delivering the best possible experience.

Best regards,
XS Team

Brazil
1 review
0 helpful votes
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Valuable platform
December 17, 2024

XS.com has been useful to me to start my trader journey. I like that there are well over 1500 assets, which means that I was
Able to secure an opportunity to trade and choose whichever asset I want. Their service gives great value. Even though the tools'
Quality may be too advanced for me, this is a great platform to develop skills.

Date of experience: December 7, 2024
Despina I. XS Rep
over a year old

Dear Gabriel,

Thank you for your thoughtful review of XS.com. As you mentioned in your feedback, we offer a wide variety of assets, and we’re truly proud of that because it allows us to meet the needs of every trader who chooses us. Providing top-quality services is always our goal, and hearing feedback like yours motivates us to keep improving and striving for more. We’re excited to continue supporting you on your trading journey.

Best regards,
XS Team

AE
1 review
1 helpful vote
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Ready to trade
December 2, 2024

I open trading account here in XS.com about 5 days ago.
I passed verification and deposited my trading account with $2000.
Considering leverage that I received on my Pro account and the lot size that I plan to use, I'm really ready to trade.
I'm sure that quality of order execution here really as good as it's described

Date of experience: November 22, 2024
Despina I. XS Rep
over a year old

Dear Nafez,

Thank you for taking the time to leave such a positive review on XS.com. We are truly delighted to have you as part of our community and are glad to hear that our platform has been valuable for you. Your trust and satisfaction mean a great deal to us, and we are committed to providing you with the best possible trading experience.

Best regards,
XS Team

Saudi Arabia
1 review
0 helpful votes
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Very Prudent I think
November 24, 2024

I suppose they are both moderate and not too pricey. They have multiple accounts for their traders which I found to be the perfect one as I don't like complicated things Their spreads are not bad at all, but not very impressive you might say.
The funding methods are multiple and have varied min deposits that can match the affordability of various clients. So far Skrill and neteller have been serving me okay and I like the terms here but I guess when I start to handle bigger trades I'd have need for the bank transfer.

Date of experience: November 13, 2024
Despina I. XS Rep
over a year old

Dear Emad,

Thank you for taking the time to leave such a positive review on XS.com! We’re thrilled to hear that our variety of account options met your needs and that you found the right fit for your trading journey. We also pride ourselves on offering a wide range of funding methods to ensure our traders can choose what works best for them. Providing a safe, reliable, and empowering trading environment is one of our top priorities, and we’re glad to know it’s making a difference for you.

Best regards,
XS Team

Peru
1 review
0 helpful votes
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Numbers Speaks
November 19, 2024

It's great to see the growth of the platform – tens of thousands of users, more than 100,000! There are certain platform features, I have been using and I have highlighted.

Date of experience: November 9, 2024
Despina I. XS Rep
over a year old

Dear Juan,

Thank you for your positive feedback on XS.com. We are thrilled to hear that you are making good use of our platform and appreciate the acknowledgment of our progress. Our goal is always to provide traders with a safe, reliable, and user-friendly environment so they can fully enjoy their experience. Your support encourages us to keep refining our services and enhancing the value we deliver to our users.

Best regards,
XS Team

AE
1 review
0 helpful votes
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You know, I used to work with different brokers during my years in this businesss, so I developed for myself the meaning of proper broker.
For me, it should be
- trustworthhy in terms of payments,
-have the instruments I trade and platforms I use,
-provide fair trading conditons.
For example, XS more or less falls under this criteria. I can't call my experience outstanding,but the witghdrawal terms were clear and I didnt`n face any issues.
Similarly with other requiyrements, availability of crypto and forex on mt platforms. Beauty is in simplicity.

Date of experience: November 5, 2024
Despina I. XS Rep
over a year old

Dear Yusuf,

Thank you so much for your kind and positive review of XS.com. We are thrilled to know that we have met your expectations, and feedback like yours inspires us to work even harder to deliver exceptional service. Your support motivates us to continuously improve, ensuring we provide the best possible experience for our users. If you ever have any suggestions or additional feedback, we would love to hear from you as we strive to grow and exceed expectations.

Best regards,
XS Team

Saudi Arabia
1 review
0 helpful votes
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No other options
November 15, 2024

I am happy to know that I am working with such a robust trading broker. XS now has already become a big brand, while back in the day was hardly recognizable.

There are many accounts, PAMM function, proprietary card for various manipulations with money and other things. Everything adds up to maneuverability on the platform when you trade.

I will continue working with them!

Date of experience: November 5, 2024
Despina I. XS Rep
over a year old

Dear Jamal,

Thank you for taking the time to leave such a positive review on XS.com. We’re delighted to hear that you’ve noticed our progress, as your feedback is a great source of motivation for our team. We are committed to continually improving and providing you with a seamless experience every time. Your support means a lot to us, and we look forward to exceeding your expectations again in the future.

Best regards,
XS Team

Saudi Arabia
1 review
0 helpful votes
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XS's technical support
November 14, 2024

As a trader who loves trading on the commodities market I wanted to find out more about xs swaps policy. Usually I hold position for several wekes cuz assets like:
-gold
-silver
-oil
-natural gas
I mean these assets are slow moving and I'm always trying to stay as cool as a cucumber to catch an ideal moment for entering into position. So the technical supoprt sent me a detailed table of all swap rates on commodities market and I found it very useful. Thank you very much, guys! 👍👍

Date of experience: November 4, 2024
Despina I. XS Rep
over a year old

Dear Salem,

Thank you for taking the time to share your positive review on XS.com. We’re delighted to hear that you’re enjoying a seamless trading experience. Your kind words about our support team are greatly appreciated, and feedback like yours truly inspires us to keep delivering the best possible service. We’re dedicated to ensuring your continued success and satisfaction as you move forward with your trading.

Best regards,
XS Team

Peru
1 review
0 helpful votes
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I'm trading on the stock market
November 14, 2024

As far as I know there are a bunch of traders who prefer to trade only on the forex market. Frankly speaking, I don't like trading forex pairs since the market is so slow and usually traders need to wait for several weeks or even months to catch a long bullish or bearish trend, so that's definitely not for me;
I'm trading on the stock market and this is the exact opposite of forex. The stock market is more volatile and everything happens fastly that you need only blink an eye and one stock has already fallen down by 50%.
I wanted to find out how many shares they provide and what trading conditions there are, so I reached out to the customer service] They were kind enough to explain everything in detail. I appreciate it! My focus on hong kong stocks so far!

Date of experience: November 4, 2024
Despina I. XS Rep
over a year old

Dear Carlos,

Thank you so much for your positive review on XS.com. We truly appreciate your insights and are thrilled to hear that our customer support team has met your expectations. Our goal is to provide every trader with the information and assistance they need to enjoy a seamless and successful experience. Your feedback encourages us to continue refining our services and supporting you every step of the way.

Best regards,
XS Team

Colombia
1 review
0 helpful votes
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Respected company
November 11, 2024

XS is respected not only among traders but also among other brokers

Date of experience: November 1, 2024
Despina I. XS Rep
over a year old

Dear Esteban,

Thank you for your positive feedback on XS.com. We genuinely appreciate your kind words, and we’re thrilled to hear that our presence in the industry has made a strong, positive impression on you. Building trust and delivering an exceptional trading experience are at the heart of what we do, and it’s rewarding to see this reflected in your review. We’re here to support you and look forward to being a trusted partner in your trading journey.

Best regards,
XS Team

Colombia
1 review
0 helpful votes
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Their list of reputable regulators
November 11, 2024

Their list of reputable regulators impressed me. Not gonna lie, it was a key factor that made me join the XS broker. I mean, I've been in the trading field for a long time and I have never seen a broker with such a wide list of financial entities. For the first time, I made a tremendous deposit on a trading account since I'm confident in the safety of my funds

Date of experience: November 1, 2024
Despina I. XS Rep
over a year old

Dear Felipe,

Thank you for your positive review on XS.com. We’re delighted to know that our regulatory status resonates with you, as maintaining a safe, stable, and reliable trading environment is a top priority for us. Your feedback is a testament to our commitment to providing a trustworthy platform, and it truly motivates us to keep improving. We look forward to supporting your trading journey and are always here to assist you.

Best regards,
XS Team

Brazil
1 review
0 helpful votes
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It's been affordable trading here
November 9, 2024

There are different account Types that are available and can be chosen depending on your budget and trading level in terms of experience. The broker also charges 0% commissions on deposit and withdrawals plus there is a nice bonus system. It's a cool platform.

Date of experience: October 30, 2024
Despina I. XS Rep
over a year old

Dear Roberto,

Thank you for taking the time to leave a positive review on XS.com. We’re pleased to hear that you value our variety of account types, as one of our top priorities is to provide a tailored experience for every trader. Ensuring that our offerings suit diverse needs and preferences is central to our mission, and it’s wonderful to see that reflected in your experience. If there’s anything we can do to further enhance your trading journey, please don’t hesitate to reach out.

Best regards,
XS Team

Brazil
1 review
0 helpful votes
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Got the impression that once you get into trading here, it's just easily rolling. Trying to summarize why it is this way:
- smooth execution. It's easy to submit and close orders.
- A light branded platform
- low deposit to start from (literally $20-30 with a bank card)
- dynamic leverage adjusted for every single trading instrument you're trading with. Noticed it while trading with EUR/JPY
- fast and responsive support
- demo contest campaigns for testing skills.

Date of experience: October 28, 2024
Despina I. XS Rep
over a year old

Dear Davi,

Thank you for your positive review of XS.com. We truly appreciate the time you took to share such thoughtful feedback. We're delighted to hear that you enjoy the features and the benefits of our platform, and we're especially glad that you're having a seamless trading experience. If there's anything else you'd like to see or if you have any suggestions, feel free to reach out. We're always here to help!

Best regards,
XS Team

Mexico
1 review
0 helpful votes
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All CFD assets
November 6, 2024

I noted xs has variety instruments on any taste, but I prefer liquid ones.

Date of experience: October 27, 2024
Despina I. XS Rep
over a year old

Dear Kevin,

Thank you for your positive review of XS.com! As you mentioned, we offer a wide variety of instruments so that every trader can find options that best suit their trading strategy. We're thrilled to support you in making the most of these choices and are dedicated to providing a flexible, seamless trading experience for all traders.

Best regards,
XS Team

AE
1 review
0 helpful votes
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Positive impressions in general
November 6, 2024

I like it when PRO accounts go with zero commission and connect you with this variety of markets as in XS. I also appreciate regulation licenses and how the broker complies with legal requirements in various regions.
But how long has they been on the market? Did not find.

Adding to it. My interaction with their support team has always been fruitful! It's just the same chat evry time I revisit their website and I can reopen it without putting any registration details.

Date of experience: October 27, 2024
Despina I. XS Rep
over a year old

Dear Saleh,

Thank you for your positive feedback on XS.com! We’re glad to hear that you acknowledge our regulatory status, and to answer your question, XS.com was established in 2010 with a commitment to providing a secure and professional trading experience. It’s great to know that our support team has met your standards, making your trading experience smooth and enjoyable. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations.

Best regards,
XS Team

Saudi Arabia
1 review
0 helpful votes
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Elite and Pro accounts
November 5, 2024

These two accounts seem like they are crafted for those with higher ambitions and perhaps more experience in trading. But, what I don't get here is that if you are introducing commission for traders, why still leave some spread (even if it's on;y 0.1)😐 Like make it an absolute zero and work with only comissions, because pro has no commissions but higher spreads.
I know it doesn't change the financial situation too much, but still people will think like they are being charged twice, it's how the mind works I guess🤔 Besides this thin, trading here is cool👌

Date of experience: October 26, 2024
Despina I. XS Rep
over a year old

Dear Saad,

Thank you for sharing your thoughts on XS.com! Your feedback is greatly appreciated and motivates us to keep enhancing our platform to meet the needs of our valued traders. We value your perspective, as it’s essential in helping us deliver an exceptional trading experience. Thank you once again for your support and for being part of our community.

Best regards,
XS Team