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XNSPY

3.6

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XNSPY Reviews Summary

XNSPY has a rating of 3.6 stars from 478 reviews, indicating that most customers are generally satisfied with their purchases. XNSPY ranks 5th among Surveillance sites.

service
91
value
88
shipping
53
returns
79
quality
88
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112 reviews

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Spain
1 review
4 helpful votes
Follow Randall S.
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It is a software that offers powerful features and has an intuitive user interface. There are very few steps required to begin spying using this app. I had the firsthand experience of using it and am fully satisfied with its comprehensive approach in monitoring. Id wish luck to all the users opting this software for whichever purpose they want.

Date of experience: April 11, 2017
New Jersey
1 review
6 helpful votes
Follow Chad S.
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The website said it was compatible with my phone, but it would not install. After multiple emails from 3 different people about trying different tactics, which resulted the same every time, (app not installed) they refuse to give me a full refund. NEVER BUY!

Date of experience: April 10, 2017
Australia
1 review
8 helpful votes
Follow Rur D.
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IT does not do anything magical, just compare backups and give the gap, just cheap rubbish!

And talk about a refund after on 2 hours of use... they are just a cheap backyard operation that will not part with any money paid!

Do not buy... Do Not buy

Date of experience: April 2, 2017
Utah
1 review
4 helpful votes
Follow Gina B.
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5 Stars for this one!
March 29, 2017

Been using Xnspy for three weeks. Installation was easy, the support team was excellent help for a technical dummy as I am. I always wanted something that did not need jailbreaking which is why the version for a non-jailbroken device was really helpful and a great relief. Because the installation is easy, I give this app 5 stars.

Date of experience: March 29, 2017
India
1 review
7 helpful votes
Follow Rajeev N.
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Xnspy does not work on most of the latest android phones.

It was dissapointing that I paid for their premium pack for a year.

On my brand new moto Z play(Android 7.0), I had rooted to install the Xnspy.
I had ensured that there is no antivirus or any pre-installed security apps.

Only location and gallery gets updated and it is very slow.

None of the features work on the latest phones.

The tech team wanted the device rebooted and app re-installed several
Times during the troubleshoot and I held the device with me for testing it for about a week
Before handing over to my employee. Still all in vain. Their refund policy has a 10 days mark.
I dont know If these guys will be genuine enough to refund in case of failure.

Date of experience: March 27, 2017
New York
1 review
4 helpful votes
Follow Elizabeth P.
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I have used a number of other apps before this one, so I won't say there is anything extraordinary about Xnspy. However, yes the price, flexible payment options, and customer service is great. The presentation of the app is quiet concise, summarized, and easy to use, but I am not impressed with the limitations it has in the version for iOS devices. Do try it though! Doesn't do any harm, but does some good if you need remote, stealth monitoring.

Date of experience: March 17, 2017
Virginia
1 review
4 helpful votes
Follow Lesleey G.
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Spy apps are the biggest liars I have ever met in my life, but xnspy has been an exception. It does what it says and its pretty cheap too. Xnspy, you have earned my review and 5 stars with your customer support and other quirky arrangements that I asked for. Thank you!

Date of experience: March 14, 2017
New Jersey
1 review
2 helpful votes
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Xnspy is Phenomenal
March 1, 2017

I've been using Xnspy for the past six months. I'd agree that its performance is phenomenal compared to some others I've tried before I switched to this. At first, it seemed too good to be true at only $12.49 per month. My main concern was that it would not offer all that it promises, but I am glad to be proved wrong. There were some glitches but thanks to the responsive customer service, the app grew on me real quick. I can see everything my kids do without even having to hold their smartphones or hover. Life is so much better with mental peace knowing my kids are safe and without my compromising my self-respect.

Date of experience: February 28, 2017
Canada
1 review
6 helpful votes
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No Refund - Beware!
February 22, 2017

Just bought it, and on my 3rd day of my 10 day window. Their page says " eligible for a full refund within 10 days"

It sort of works, but its been one issue after another. At the moment, they say a bug in my dashboard, is stopping me from viewing data.

I asked for a refund ( 100% satisfaction), and they said its zero refund if I refuse help by support.
Im not refusing, but the app has issues. I said in a chat, we can do this for 6 more days, and my 'refund window' is gone'

I see what their game is, and it pisses me off. Its crooked, and a scam to do this to people.
I'm calling my CC company to see if they will assist in costs from this people.

Advice, stay clear!

Date of experience: February 22, 2017
Mexico
1 review
7 helpful votes
Follow Ana G.
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They are rubbish I have been complaining for two months, not a single time has worked, take time to respond and refuse to make the return of payment, I can only say care! They are thieves!

Date of experience: February 16, 2017
Switzerland
1 review
1 helpful vote
Follow Aldrich A.
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I came across XNSPY when I was searching for spy apps to monitor my son. Im not active on social networking sites so I dont know much about my sons online activities. Plus, hes also blocked me from Facebook and Instagram so that I remain unaware of whatevers happening in his life. XNSPY has helped me monitor my sons Instagram, Facebook messenger, and WhatsApp. All I have to do is view the control panel for any information regarding my son. I can even look at all his chat conversations, photos, and videos hes been posting on Instagram. And tell you what, I was quite relieved to see my son was not engaged in any unusual activity.

Date of experience: February 8, 2017
Florida
1 review
4 helpful votes
Follow Casey C.
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Have been using this app for three months now and I must say it works phenomenal. Earlier I had some concerns regarding its usage but they all proved to be wrong. The installation is pretty easy, takes hardly 5 minutes to begin spying. Even when I had issues about login, the customer service was really quick and responsive and guided me through each step. Its user interface is easy to understand even for a technology dummy like me. Im happy I got to use all the promised features and they work really well performance wise. So Id definitely give five star to the app.

Date of experience: February 1, 2017
Nevada
1 review
7 helpful votes
Follow PISSED O.
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I would not recommend this service it is the worst mistake u could make. They have chosen not to honor the 100%satisfaction, because they can't do everything they claim they can, and when they can't even service you, they want to keep half your money. They trick you into buying the service and then they won't give you your full refund, go see for yourself, their website claims to run smoothly on android and ios phones, but then go look at how they offer regunds. What kind of jackass Internet crook sat down and determined how they would issue refunds, they have so many clauses something tells me all they do is issue refunds. To be able to pick them apart like that. DO NOT USE THIS SERVICE! Even MSPY I'd better than this jerkwater $#*!, honestly this is some nerd in the basement type app, there's no real company behind this and I'm reporting them to the proper authorities for ripping people off.

Date of experience: January 27, 2017
New York
2 reviews
4 helpful votes
Follow Daaryl O.
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Im not a techno wizard like many people today. I understand simple technology and the app proved to be helpful in this case. It is not only easy to set-up but also has user-friendly interface when it comes to spying. The features are all efficient and give real-time, accurate results. Can I give it six stars for making my life easier?

Date of experience: January 26, 2017
Pakistan
1 review
4 helpful votes
Follow Joaane C.
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Xnspy is a great software that offers value for money! I have been using it for about a year and more, and I can confidentially say that it has drastically changed my life for the better. Thanks to the surround recording, access to emails and recorded calls, now I can sleep well knowing my husband isn't disloyal. Without this app, I'd never overcome my fears and this could ruin my marriage.

Date of experience: January 24, 2017
New York
1 review
7 helpful votes
Follow Meredith M.
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SCAM!
January 16, 2017

Complete scam! DO NOT TRUST OR PAY ANY MONEY! They still will not refund me after I told them their software does not work on iPhone 7! Scam scam scam- 3 days for them to reply and only offer 50% refund. Though they say they're 100% customer satisfaction! Bull$#*!! *******@gmail.com happy to give any and all more details of this fraudulent company

Date of experience: January 15, 2017
GB
1 review
1 helpful vote
Follow Jonathan H.
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Paid for Xnspy because I didn't trust my partner. It worked really well cos I caught him out cheating on me. But it doesn't update enough even though another program I use has more up to date information. It's also quite misleading because it says you can get pictures and videos with no jailbreak but it's not true. Not one pic came up. I only knew he was cheating because it showed the apps were installed. Then when I spoke to customer support, one person told me that they will rectify the errors on my account and then another said that I'm not entitled to those features so some very misleading advertising there. But besides that GREAT! Thank you for saving me from spending my life with a cheating man!

Date of experience: December 27, 2016
Germany
1 review
4 helpful votes
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Good Whatsapp spy app
November 25, 2016

I got xnspy after i notice that my daughter has been using WhatsApp and Skype too often. Even during night, she wouldnot let go off her phone. With xnspy the first thing i did was to read her texts on WhatsApp. Now i dont have to worry anymore because i know what she has been doing.

Date of experience: November 24, 2016
Brazil
5 reviews
8 helpful votes
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Nice app in small budget
November 25, 2016

I have a small coffee shop. There are off peak hours which i like to spend at home but leaving my kids without any form of surveillance alway used to worry me. With xnspy i montor their activities throuhg smartphones which is highly conveient for me

Date of experience: November 23, 2016
New Jersey
1 review
7 helpful votes
Follow Mistress I.
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XNSPY software is extremely unstable. It came to the point that the software wiped a device completely. XNSPY own description is very sumier. And the 24/7 support is NONE existent. The chat function is mostly not available. The XNSPY support is very slow and very unprofessional.

I am a BDSM Mistress who wanted to use this software on one of her slave, yet I was VERY dissapointed with this unstable software and their unprofessionalism. You can read my full story on my website: https://blackmailgoddess.com/xnspy-worst-phone-monitor-software/

Date of experience: November 22, 2016

From the business

Xnspy is a device monitoring software for the Android and iOS platforms. With customers in over 180 countries, Xnspy has a decade of developmental maturity behind it and has been positioned as a pioneer in the phone monitoring space. Xnspy aims to provide a unique spying solution to its users that require a quick, efficient, and affordable package to tether a phone or tablet wirelessly to the Xnspy control panel. Xnspy is a one-stop fix for everyone concerned for themselves, their associates, and their friends. Xnspy is voted the best cell phone spy app by Entrepreneur, Engadget, and other digital publications and continues to be the top spying app for Android and iOS ecosystems.