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Xenon Pro

3.2

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Xenon Pro Reviews Summary

Easy Fitment is a website that provides vehicle fitment solutions, including headlights, taillights, and other automotive accessories.

This summary is generated by AI, based on text from customer reviews

service
71
value
70
returns
57
quality
69

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25,720 reviews

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North Carolina
1 review
0 helpful votes
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Easy instilation
February 24, 2023

The downloaded instructions for installation referred to a "plastic cover protecting the bulb" but there was only a deflector that was mounted with screws into place. I took this as NON-REMOVABLE as opposed to a plastic cap that screwed on. The deflector I recognised as a fixture meant to be left on and glad I did. Others do not turning the headlight into a flood light blinding people going down the road. The headlights perform great, much brighter than stock and the beams do not blind oncoming drivers. This is a great product but a change in the instructions is needed.

Date of experience: February 24, 2023
Dave L. — Xenon Pro Rep
over a year old

Hi Donald,

Thank you for your review and valuable feedback. We hope you continue enjoying your lights and look forward to serving you again soon!

Texas
1 review
0 helpful votes
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Not bright
February 16, 2023

Easy installation, the blue is a good look. They are not bright I have taken them out after a week and put the old bulbs back in so I can see. Not a good purchase on my part.

Xenon Pro attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2023
Dave L. — Xenon Pro Rep
over a year old

Hi Maggie,

Thank you for your review and feedback, and sorry to hear that the lights were not as bright as expected. One of our Senior Managers will contact you to get a better understanding of why that was the case. We look forward to speaking with you!

Ohio
2 reviews
0 helpful votes
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Jeep Grand Cherokee
February 14, 2023

The added anti flicker modules were just tossed on top of the bulbs, fortunately enough they still work. One of the bulbs has a slightly different color, just a hint, and the other has what appears to be scratches on the porcelain. The Jeep Grand Cherokee is one of the hardest bulbs I've had to change and I'm hoping not to have to do it again anytime soon.

Xenon Pro attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 14, 2023
Dave L. — Xenon Pro Rep
over a year old

Hi Steve,

Thank you for your review and feedback, and sorry to hear about the issue with your order. One of our Senior Managers will follow up with you to ensure everything is working to your satisfaction. We look forward to chatting!

Texas
1 review
0 helpful votes
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Headlights
February 12, 2023

I had bought the wrong set of lights for my truck. They made good on them. I bought LED lights they work great

Date of experience: February 9, 2023
Dave L. — Xenon Pro Rep
over a year old

Hi Joe,

Thank you for your review and feedback! We hope you continue enjoying your lights and look forward to serving you again soon!

California
1 review
0 helpful votes
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Nice
February 7, 2023

Ordered and delivered quickly. Have yet to install though. Looks like great quality

Date of experience: February 7, 2023
Dave L. — Xenon Pro Rep
over a year old

Hi James,

Thank you for your review, we hope you enjoy your new lights and look forward to serving you again soon!

Washington
1 review
0 helpful votes
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Great
January 23, 2023

Very happy need less wire and boxes to shove in the small area where these belong though!

Date of experience: January 23, 2023
Dave L. — Xenon Pro Rep
over a year old

Hi Keith,

Thank you for your review. We hope you enjoy your new lights and look forward to serving you again soon!

Canada
1 review
0 helpful votes
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Too Hot
January 22, 2023

Lights were too hot for my vehicle and melted the lenz and surrounding area. Turned the silver reflectors brown and yellow from melting plastic. Not impressed, had to buy a new fog light replacement kit

Xenon Pro attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 22, 2023
Dave L. — Xenon Pro Rep
over a year old

Hi Matt,

Thank you for your review and sorry to hear about the situation. This sounds highly unusual as our lights do not produce enough heat to melt stuff. One of our managers will get in touch with you to better understand the situation and resolve it to your satisfaction. We look forward to speaking with you!

Canada
1 review
0 helpful votes
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Beware Prices in US funds
January 20, 2023

The LED lights are brighter than the halogen bulbs they were replacing however costs were substantially higher than expected. They shipped from Canada however the advertised prices were in fact in US funds. That was NOT obvious to me on the site and as a result, I paid substantially more than expected. Had I known this, I would have ordered elsewhere.
I recently received a call and an offer of an additional 10% discount/refund, which I accepted. While I appreciate their reaching out, I still think the site should be modified to mention $US. It mentions assembly in US/CAN as well as free delivery to US/CAN, but nothing wrt currency.

Date of experience: January 20, 2023
Dave L. — Xenon Pro Rep
over a year old

Hi Peter,

Thank you for your review and sorry to hear that you thought the prices were in Canada dollars. One of our team members will follow up with you to see how we can make this right for you. We look forward to speaking with you.

California
1 review
0 helpful votes
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A great deal
January 16, 2023

A very nice, easy to navigate website made ordering easy. My order arrived when expected. The new bulbs have not been installed as yet so I cannot comment on performance at this time but I am very happy with my shopping experience. I am also grateful that XenonPro waited a reasonable amount of time before requesting feedback unlike so many companies that want feedback on something you received yesterday or have even yet to receive. My only suggestion for improvement would be to list the bulb type (high beam, low beam or fog light) on the box so I don't have to look at the invoice to correlate bulb type with item #.

Date of experience: January 16, 2023
Dave L. — Xenon Pro Rep
over a year old

Hi Steve,

Thank you for your review and valuable feedback about the beams! We hope you enjoy your new lights and look forward to serving you again soon!

Iowa
1 review
0 helpful votes
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Nothing fit my traverse
January 13, 2023

I had to modify the fog light cap and got white instead of yellow. I also couldn't use the 55w head light kit as it did not seal the headlight leaving a big hole for water and humidity to enter inside the headlight. Talked with customer service and it was a bad experience as well very dissatisfied with this experience.

Xenon Pro attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 13, 2023
Dave L. — Xenon Pro Rep
over a year old

Hi Luis,

Thank you for your review and for bringing this situation to our attention. One of our Senior Managers will contact you to better understand the problem and resolve the issue to your satisfaction. We look forward to speaking with you.

Pennsylvania
1 review
0 helpful votes
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Outstanding Customer Service
January 13, 2023

I received the ordered items in a timely manner. They are well made and packaged. I had several follow up questions regarding installation. Responses to the inquiries were fast, accurate and incredibly helpful. I can't say enough good things about my experience.

Date of experience: January 13, 2023
Dave L. — Xenon Pro Rep
over a year old

Hi Chris,

Thank you so much for your review, it means a lot to us. We work hard to deliver this kind of experience and we are thrilled to hear about it! We hope you continue enjoying your lights and look forward to serving you again soon.

New York
1 review
0 helpful votes
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Ex
January 12, 2023

I have purchased from this company before and the product and service in a plus

Date of experience: January 12, 2023
Dave L. — Xenon Pro Rep
over a year old

Hi Scott,

Thank you for your review and for being a loyal customer! We hope you continue enjoying your lights and look forward to serving you again soon.

Georgia
1 review
0 helpful votes
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XENON Experience
January 10, 2023

Great experience. I wasn't sure what I needed so I reached out to customer service and they instructed me of what I needed. I had to modify my light adjustment housing but it was well worth it. I had an issue with one of the lights not working, chatted with them on line and problem solved. The lights are very bright, very satisfied. Highly recommend.

Date of experience: January 10, 2023
Dave L. — Xenon Pro Rep
over a year old

Hi Eric,

Thank you so much for your review. We hope you enjoy your new lights and look forward to serving you again soon!

Ohio
1 review
0 helpful votes
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Received
January 10, 2023

Easy to order what I needed and located the installation instructions online. Waiting for a warm day to install them and hope to have great results with much brighter light.

Date of experience: January 10, 2023
Dave L. — Xenon Pro Rep
over a year old

Hi Scott,

Thank you for your review. We hope you enjoy your new lights and look forward to serving you again soon!

South Carolina
2 reviews
0 helpful votes
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Junk
January 7, 2023

Received HID kit for Xmas 2021, By spring of 2022 the lights started to flicker then went out. If I cycled my automatic headlight control I could get them to fire. XP Techs said light was good but but my vehicle was bad, GMC Tech said the lights were junk. I tossed my halogens so I was stuck so I had to order warranty replacement. Whole kit for $40 shipping What kind of lifetime warranty is that, total rip-off. Installed and they never worked correctly, still having to cycle them on and off to get them to work. Pulled into the driveway yesterday and saw smoke coming from under hood. HID Light started to burn/melt. Time to move on

Xenon Pro attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 7, 2023
Dave L. — Xenon Pro Rep
over a year old

Hi Kenneth,

Thank you for your review and for bringing this situation to our attention. One of our Senior Managers will contact you to better understand the problem and resolve the issue to your satisfaction. We look forward to speaking with you.

Colorado
1 review
0 helpful votes
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Good customer service!
January 6, 2023

I had issues but the customer service made it right and was nice about trying to make it right. Actually called me and worked with me in trying to resolve the issue, throughly impressed.

Xenon Pro attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 6, 2023
Dave L. — Xenon Pro Rep
over a year old

Hi Ean,

Thank you for your review and sorry to hear that you did not receive the excellent service you were expecting and that we strive to deliver. One of our Senior Managers will contact you to resolve the situation to your satisfaction.

We look forward to speaking with you!

California
1 review
0 helpful votes
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HID upgrade
January 3, 2023

MUCH happier with your HID upgrade than the expensive hard to aim LED upgrade I put in from another company.

Date of experience: January 2, 2023
Dave L. — Xenon Pro Rep
over a year old

Hi Rod,

Thank you for your review and kind words. We hope you continue to enjoy your new lights and we look forward to serving you again soon!

New York
1 review
0 helpful votes
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Customer Service
January 3, 2023

Customer service through email was amazing! Thank you for answering my questions and following through.

Date of experience: January 2, 2023
Dave L. — Xenon Pro Rep
over a year old

Hi Alfred,

Thank you for your review and kind words. Customer service and satisfaction are our top priority and we are happy to hear that we delivered on that promise. We hope you enjoy your new products and look forward to serving you again soon!

Minnesota
1 review
0 helpful votes
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Meh customer service
December 30, 2022

Ordered new headlights, I gave all necessary information when I ordered, triple chked with the customer service rep that they would indeed work, he said yup will definitely work, only to receive the incorrect ones and no instructions so now I have to set up a return

Xenon Pro attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 30, 2022
Dave L. — Xenon Pro Rep
over a year old

Hi D.

Thank you for your review and for bringing this to our attention. One of our Senior Managers will review your chat history to see what transpired and will call you to make the situation right for you. We look forward to chatting with you and making things right.

Canada
1 review
0 helpful votes
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Head lighrs
December 21, 2022

Great transaction #1seller great lights
Thank you would highly recommend buying from them again super easy to deal with

Date of experience: December 19, 2022
Dave L. — Xenon Pro Rep
over a year old

Hi Kevin,
Thank you for your review and kind words. We hope to serve you again soon and wish you a wonderful holiday season!

From the business

XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.


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