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Xenon Pro

3.2

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Xenon Pro Reviews Summary

Easy Fitment is a website that provides vehicle fitment solutions, including headlights, taillights, and other automotive accessories.

This summary is generated by AI, based on text from customer reviews

service
71
value
70
returns
57
quality
69

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25,720 reviews

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Mitchell S.
1 review
0 helpful votes
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I called and asked a few questions about hids and was able to get all the info needed

Date of experience: August 24, 2020
JORGE R.
1 review
0 helpful votes
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SHOPPING WITH YOU IS VERY EASY AND STRAIGHT FORWARD

Date of experience: August 24, 2020
Ryan T.
1 review
0 helpful votes
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The lights look great and shipping was extremely fast. I had a set on order from a competitor site that promised shipping in 3-5 days. Once I placed the order I was immediately informed they were experiencing significant delays. With no lights after 3 weeks, I cancelled the order and ordered from Xenon Pro. I confirmed shipping times via online chat with a sales rep and they promised the order would be shipped within 24 hours. IT WAS! I received the lights 2 days after that. Outstanding!

Date of experience: August 24, 2020
Blake T.
1 review
0 helpful votes
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No comment
August 24, 2020

No comment. Just satisfied with what I bought so far.

Date of experience: August 23, 2020
STEVE V.
1 review
0 helpful votes
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GREAT EXPERIENCE CHATING WITH KEVIN ONLINE TO HELP ME CHOOSE WHICH LIGHTS ARE BEST FOR MY VEHICLE

Date of experience: August 23, 2020
Bruce H.
1 review
0 helpful votes
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The lights fit perfectly in to the sockets of my truck. They're bright and crisp. Live support was very helpful with one issue that turned out to be a missing step in the instructions, removing a protective cover that looked like it was part of the bulb.

Date of experience: August 23, 2020
Thomas W.
5 reviews
0 helpful votes
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Product options are easy to choose
August 22, 2020

Product options are easy to choose. Product descriptions are concise

Date of experience: August 21, 2020
Grant P.
1 review
0 helpful votes
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Awaiting final results for driving during rain/fog at night.

Date of experience: August 21, 2020
Mark H.
11 reviews
0 helpful votes
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Website listing for 2020 Ford Expedition with Halogen headlights gives improper bulb type for both low and high beam. Low beam projector is 9005 and High beam reflector is H11. Your listing is reversed. Caused a lot of confusion. Also the fog light listing is incorrect. Fog light is an H8. Please correct you website.

Date of experience: August 21, 2020
jim f.
1 review
0 helpful votes
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Stress free only took a few minutes start to finish

Date of experience: August 21, 2020
Alfredo E.
1 review
0 helpful votes
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Great product
August 20, 2020

Great product. Directions aren't the best, but you can figure it out.

Date of experience: August 20, 2020
Matt P.
3 reviews
0 helpful votes
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Great Product and fast shipping..
August 20, 2020

Great Product and fast shipping..

Date of experience: August 20, 2020
West Virginia
1 review
1 helpful vote
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Absolute trash
August 20, 2020

I purchased high and low beams for my 2014 Silverado. The instructions on how to install might as well say, "take the old light out and put the new one in." I tried for an hour or so to get the bulbs in without any luck. Ultimately, I took off the grille and uninstalled the headlight housing assembly. With unobstructed access, I figured the install would be simple. Not so. It is absolutely impossible to install the bulbs and close the dust cover due to the cooling fins being too large. Not to mention that even if the light itself fit, the amount of cable and the anti-flicker unit that would be have to be tucked in behind the light would also be impossible clearance issue to reconcile. I attempted to contact the company by phone and found that you aren't able to speak to a real person. I entered a live chat with "Kevin" and his ultimate answer to my question if they were aware of this clearance issue and could they offer a workaround; was that Xenonpro only guarantees that the bulbs will fit the stock mechanism that locks them in place. Not the housing, and not behind the dust cover. He then offered the pre-scripted nonsense that I should look into taking my truck to a performance shop because, "they are good at this sort of thing." Folks, this company is going to take your money and give you absolutely nothing in return.

Xenon Pro attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 20, 2020
Dave L. — Xenon Pro Rep
over a year old

Hi B E.,

Thank you for your review and feedback. In our product description, we explain that LED bulbs are bigger than halogens and that customers should check before ordering to make sure they have sufficient room. We guarantee that the locking tabs and connections will be identical to your factory bulbs. We apologize if you did not see this information and we will work on improving how we communicate these important details.

David B.
1 review
0 helpful votes
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Easiest website I've been to in a long time
August 20, 2020

Easiest website I've been to in a long time.

Date of experience: August 20, 2020
Ryan V.
1 review
0 helpful votes
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The headlights that I got will only work for my brights not my low beams, even though it says hi and low beam headlights.

Date of experience: August 19, 2020
Willy S.
1 review
0 helpful votes
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Good experience
August 19, 2020

Good experience

Date of experience: August 19, 2020
Mario L.
1 review
0 helpful votes
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Detailed specs on product
August 19, 2020

Detailed specs on product

Adveetused as a kit for a motorcycle, it is clearly a kit for a car or track due to lenght of wires and the way the power relay is setup.

It is clearly designed for a 2 headligjt assembly and I had ti retrofut the wires so it would reach my battery.

Also I had to cut out the wires for the second headlight because did not have extra space on the bike to coil it.

Total assembly time 6 hours.

Also, after I purchased the HID kit for my motorcycle, I realized I never cgecked the box for the power relay harness which left me to think that I was not going to get one and needed to order it.

So I called customer service and the agent never told me that one came with the kit and since my order was processed, I could not add to it so ge told me to put in a second order for the power relay harness.

I ended up with an extra power relay harness and don't need it. I requested a RMA but the process is slow going

Date of experience: August 19, 2020
Mara p.
1 review
0 helpful votes
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Easy install I like the new look of my headlights.

Date of experience: August 19, 2020
Teresa D.
1 review
0 helpful votes
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Easy website to filter through and was able to find what I needed

Date of experience: August 18, 2020
Manuel A.
3 reviews
0 helpful votes
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The products were well presented
August 18, 2020

The products were well presented

Date of experience: August 18, 2020

From the business

XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.


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